Hi,
Along with the service light, are you getting any fault codes with it (like EC and a number)? Under normal conditions, this would mean the the unit as a whole is running too much and needs to be cleaned. If cleaned and this is still an issue, you may need a certified person to look for cooling issue that only the computer is seeing. This can happen in a unit the is about 10-15 years old, normally in the fridge section. Do you have a ice ball or frost on the the back wall of the fridge section around the meat slide shelf? this would b a tell - tell sign of a cooling issue. If in doubt, call SubZero dIrectly at 800-888-7820 ask for a certified dealer to take care of you. Not every service company can work on the SubZero unit. (You want certified!)
I hope this helps.
I’m happy to help further over the phone at https://www.6ya.com/expert/gere_bf68e6055dd61249
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