Question about Apple iPhone Smartphone

1 Answer

Iforgot apple com

I had purchased an apple iphone5 in March - 2013, the S. No. is 990002850115930, the model no. is A1492. I had recently downloaded io7 in my phone. While downloading ios7 it had asked for the Passcode and I had put a passcode and was then operating the phone normally. Then due to some reason I had switched off my phone and restarted the same, but it asked the passcode to open the screen, i had forgot the pass code and tried putting the code, it then got disabled and then through the authorised person the retrived to open the phone screen. it is now asking to activate the phone by putting the Apple ID and the Apple Password. It is my mistake that I did not note down any ofthe Apple ID and the password. I had tried putting the apple Id and the password, but now the display comes that the Apple ID is disabled due to security reasons. I know my Apple ID and it is I had tried using my date of birth, but was asking my security questions which I do not recollect as these was also not noted down anywhere. I am now totally helpless and my phone is disabled past 0ne month. Please help me out to retrive my phone. I had tried all means , but could not do anything. one of the authorised APPLE STORE peopel is saying since the IOS7 is downloaded in apple iphone5, the security is tight for any solution. Please help me out and guide me what to do further. My email id is : Awaiting for reply for thesame. Regards, R.Manoj kumar.

Posted by on


1 Answer

  • Level 1:

    An expert who has achieved level 1.

    New Friend:

    An expert that has 1 follower.


    An expert that hasĀ over 10 points.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 7 Answers

Try plugging your phone up to iTunes and see if it will work then.

Posted on Oct 18, 2013


6 Suggested Answers


6ya staff

  • 2 Answers


Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


SOURCE: i forgot my itunes password and i also I forgot my

Posted on Nov 28, 2011


  • 40 Answers

SOURCE: my iphone has been disabled

you can restore you iphone in itunes, when you plug phone in, itunes come up right?when it shows your phone in itunes click in the summary field, scroll down and under update, just click restore

Posted on Jul 27, 2008


  • 49 Answers

SOURCE: Please help

have you upgraded to the latest firmware? if not try that

Posted on Mar 15, 2010


  • 3 Answers

SOURCE: I have forgot my itune username and password would

there should be a button that says forgot password/username when you go to log in you need the email you used when you made the account

Posted on Mar 25, 2010

Jordan Vue

  • 12 Answers

SOURCE: how can i open apple

If you forgotten the pass-code on the iphone, usually the only option is to restore the iphone.
By default, Itunes is not going to give you the option to restore when you plug your iphone in. What you will have to do is to put that iphone in recovery mode.
Restoring your iphone will delete everything on your iphone! -Hold down the top button and the home button of the iphone together until you see a silver apple logo -when you see the silver apple logo let go of the top button of the iphone and keep holding on to the bottom button of the iphone until you see a usb plug with an up arrow going into itunes -plug into itunes and it will detect a phone in recovery mode -click ok -click restore -click restore and update
I Hope this Helps! Good luck!

Posted on Mar 08, 2011

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

How can i fix my iphone5s it says actvation lock ?i dont remember my apple id or password an it not hooked to i tune .

go to to try and recover the appleID.. Or if you have the proof of purchase still, you can contact apple to have it removed

May 03, 2017 | Apple Cell Phones

1 Answer

Resetting the password

You can go to and change the apple Id password here you go:

Jul 26, 2016 | Apple iPad Tablets & eReaders

1 Answer

How do I reset my iPad

You can go to and change the apple email id password
here is the link

Jul 25, 2016 | Apple Tablets & eReaders

1 Answer

I had purchased an Apple iphone5 in the year March - 2013. The model no. is A-1492 and the Serial No. is 990002850115930. I had then recently downloaded ios7 operating system in my iphone5. During the...

You will need to restore the iphone in itunes and with iOS 7 you dont need to put a passcode on you just bypass and say no code
you will be able to get it to connect to itunes by putting the iPhoe in DFU mode.
here is how you do it
open itunes and plug your usb cord into the computer.
plug the usb cord into the iphone.
turn the iphone off
now, hold the power button and the home button down for 10 seconds. count it out. the phone will go black. after 10 seconds let go of the power button and continue to hold the home button for 20-25 seconds. you will see the phone pop up on itunes in recovery mode.
click the summary tab and press restore.
once the phone restores it will come to the activation process.
if you can get your itunes account info then go through the process and enter the information. don't put a passcode on. you dont have to.
if you have your itunes info you can accept the activation and restore the iphone from an icloud backup or just start new

Oct 14, 2013 | Apple iPhone 5

1 Answer

Iforgot apple com

You're going to need to reset your password, this page should walk you through it.

May 07, 2013 | Apple iPhone 4 Black Smartphone

1 Answer

I need help finding my password for my iPad 2

I take it you are talking about your login password for the app store if you go to and enter the information you should be able to get a new password. Hope this helps.

Jan 22, 2012 | Apple iPad2 WiFi 64GB

1 Answer

Iforgot my apple password

This should reset your AppleID

Nov 28, 2011 | Apple iPhone 3G

2 Answers lost password

If you go to and enter the information you should be able to get a new password. Hope this helps.

Nov 10, 2011 | Apple MAC MINI 266GHz Intel Core 2 Duo 8...

2 Answers

Forgot apple code

Apple code is a very vague description.

Do you forget your Passcode lock to actually access your iPhone? If so, follow this article to restore your iPhone, its the only way past the Passcode lock due to security reasons.

If you forgot your Apple ID Password that you use to download/purchase/update new Applications/Songs/Ringtones, then you need to go to : or search "iForgot" in Google. This will reset your password through an Email or Security Question.

Aug 20, 2011 | Apple iPhone 3G

Not finding what you are looking for?
Apple iPhone Smartphone Logo

122 people viewed this question

Ask a Question

Usually answered in minutes!

Top Apple Cell Phones Experts


Level 3 Expert

13434 Answers


Level 1 Expert

19 Answers


Level 3 Expert

85206 Answers

Are you an Apple Cell Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides