Why does close-caption appear on screen eac time I turn it on.

Depending of what model of TV you have, the option to turn off the Closed Captioning is usually found in the MAIN MENU under the heading of AUDIO OPTIONS.

Look in the AUDIO OPTIONS menu and try to find where it says CAPTION VISION, or CC1, or CC2, or XDS, or TEXT1, or something similar for the display setting, then switch that to OFF.

Otherwise look on your remote control for a button to turn off the Closed Captioning (CC).
It may be a button called DISPLAY, and you just press that repeatedly until DISPLAY OFF appears on the screen.

If you provide the exact MODEL NUMBER for your TV next time in your question, more precise instructions can be provided in order to help you out.

Good luck.

Tv still have Close Captioning functions is on.Tries tv remote button like CC turn off all CC1,2,3 to all off.Or goto tv menu goto Close Captioning turn off all CC1,2,3 or Text 1,2,3 to all off.Should stop the rectangle square appearing.

Look in the tv menu for SET UP or AUDIO options.

Look for CAPTION VISION and set to CC1.

Now exit the menu screen.

Now use the INFO or DISPLAY button on the remote to activate the closed captioning.

It should say something like CC1 ON once you get it right.

That should be about it.
Note that not every single channel has closed captioning for every single show and that the words usually take a few seconds to show up on the screen when you change to a new channel.

Good luck, hope this helps. Keep us updated on your progress.

Check your Menu for Closed Captioning, Make sure this is turned to off in Audio Menu

Sounds like you may have the TEXT mode turned on in the closed caption settings. Please take a few moments to rate my answer. Thanks...

the problem is in the menu.closed caption is on and in the text mode.go into menu of tv turn closed caption to the off position.

Sounds like closed caption text is turned on. Go to closed caption menu and shut off. Box should disappear.

In the menu you can turn this feature off.

Go to your menu and turn off the closed caption

We had the exact same problem just yesterday when we bought our Sony 46" Bravia LCD. Nobody, neither Comcast Cable or Sony seemed to really know how to get rid of the closed caption at first and we did have a Motorola box - the box is the problem, not the tv. Here is step-by-step instructions that worked for us. 1. While TV is on, power DCT (Digital Cable Terminal) off 2. Press and hold "menu" button on digital terminal (the screen below will appear) 3. Using Up/Down cursors, highlight "Close Caption" 4. Using Left/Right cursors, put - Close Caption: Disabled 5. Press "ok-select" 6. When done, press "power" to exit menu 7. Press "power" again to turn DCT on If you go through these steps slowly, you should have a caption-free screen!