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I find this happens to me sometimes as well.
The screens are capacitive touch sensitive which means it responds to the small amount of electricity on your skin. If your fingers are damp, from sweat, high humidity, then the capacitance will not reach a level for the screen to react to.
Keep your fingers dry and keep the screen very clean and free of oils.
First try and hold the power button down until it switches off and then turn it back on and see if you can unlock it.
If you can't unlock it then you can do a recovery this is how
when it is switched off hold the volume up and the hold the power button until you see a recovery screen with options there you will see a option to recover.
If possible I would suggest calling customer service cause it sounds like your touch sensor is broken. If you are within the warranty they will send you a new one
Turn the tablet all the way off, press and hold the VOL - and power at the same time for 8 to 9 seconds, it will show a green android guy with a system recovery menu. Use vol - to go down to Wipe Data/Factory Reset, press the power button to select it, go down to 'yes' to confirm, press the power button to select it, it will wipe the tablet, you then press the power button on 'reboot system'.
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