Washer will not drain or stat new cycle, no error message

Push the pause/cancel button twice to clear your message. Then run through a rinse/spin cycle. Next try a normal load without any detergent. SUDS is usually from too much detergent. If this fails, checked the hose for kinks. Check connections and if all that fails, you will probably have to replace the pump. Good Luck!

Put some water in the washer tub, a few gallon should do it. Then turn machine back on, it will recognize when the water has drained out and stop that cycle.

The washer drain the water if you put on spin. all electronically controlled washer won't unlock the door and or spin if there's water inside the water has to be drained out first.If the basket didn't move(no motor movement) and it finished the cycle, POSSIBLE problem is the motor control board. Motor Control Board 00436461

If the unit does not spin correctly, this is usually an indication that the unit can also not drain. The unit will not spin if it senses a blockage or issue with the drain lines and/or pump. Try to check the drain lines in the back of the unit for any issue, and then see if you have an access panel to get to the coin trap or drain pump itself. Often socks and debris will clog up in this area and cause your problems.

Hi - Does the drain pump make a humming noise as well? If so, you possibly have a restriction in the drain line or siphoning. Try setting the cycle to spin only and verify if what pump out. Supposing that it does not, I would suggest contacting a professional to diagnose either the pump or timer.

Hello Dorothy - Does the drain pump make a humming noise? If so, there may be a restriction in the drain line or siphoning. Otherwise since it is such a complex unit I would recommend contacting a professional to have either the pump or timer diagnose.

Sounds like something is stuck in the drain pump.  If nothing is stuck in the pump replace the pump.  It won't spin until it drains, so fixing the drain problem will fix the spin.  You can get at the drain pump by taking off the bottom panel.

HI, this is a defective CCU(Central Control Unit). you must have it replaced asap. this will correct the error.

same problem..for a couple months I could get it to work intermittently but finally gave in and the repair guy is here putting in a new control panel. expensive sorry to say.

nd= no drain. loud buzzing noise sounds like something stuck in pump assy.remove the door(2screws) adn other 2 screws oppisite side, and hte front panel comes off giving you acess to the drain pump, pull the hoses and look for the obstruction