If this only occurs when using the document feeder then you will need to clean the smaller glass that sits next to the large glass that you manualy place your documents. The document feeder scans the originals over the small glass and any ink ,whiteout that may be on the glass will appear as lines down the pages
SOURCE: Black line down the paper on copy mode. Ok in print mode.
There is most likely something on your scan glass that is blocking the scanner. Clean of both pieces of glass that are there when you flip open the ADF, or top cover. Try to copy again. If it is still there then there is either something on the scanner piece that moves back and forth to scan or one of your scan LEDs is burnt out and the scanner will have to be replaced.
SOURCE: 2 vertical, parallel, black, lines print on copy
Sounds like it could be bad cartridge or scanner. Try replacing cartridge first cause this is pretty easy to do and is alot cheaper.
SOURCE: HP Laserjet 3390 Prints a Black Line on papers
make sure you check and make certain there are no scratches clean both the top of the scanner and the scanner bed itself and wipe down with a lint free cloth
SOURCE: when copying or printing a fax, a vertical black line 2-3 mm line
try cleaning the rollers with water in the feeder at the top check the glass too too see if it's dirty
SOURCE: Black lines down on printed page
This is caused by dirt/debrise on the ADF (automatic document feeder) scanner glass. You need to open up the feeder where your originals are fed in and look for a strip of glass that runs from front to back. It is about an inch or so wide. You need to clean this glass to get rid of the lines. Some models have this glass just to the left of the large main glass, but in your case I beleive it is in the feeder itself.
Good Luck.
141 views
Usually answered in minutes!
×