Will not print black ink in printer mode or copy mode. Color prints just fine. Tried a new black cartridge and same problem. Ink appears to be present at read head. Cleaned contacts, same problem. When running alignment diagnostic on printer it gets an alignment error. The alignment diagnostic sheet that prints shows color only and no black.
Here was the solution. You MUST use HP brand black cartridge. Originally I purchased a #94 Office Max brand black cartridge. After it did not work I took it back and they gave me a second Office Max brand and that did not work either. So I took it back and they sold me an HP brand (I only needed to pay the difference in price so Office Max was good to work with). I installed the HP #94 black cartridge and everything now works.
Is it a new genuine cart? If so, I have had this problem. Run multiple copies of black only text, Run 50 copies, will still spit out blank pages.Then head clean. If no black repeat. I did this for around 200-250 copies then Volia! black. Hope this helps
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my black in cartridge makes big thick black lines across the paper instead of printing words. I have done everything replaced black ink, performed cartridge clean and still has same problem! Anyone help?
have you did a black cleaning. In the printer settings screen?
will not print red tones in copy mode
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