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delilah ruth blair Posted on Oct 28, 2013

Not received item

I ordered a Matilda (special edition) DVD for $4.99 from Amazon sold by Amazon LLC on Sept. 2,2013 and have not received it yet. I paid for it through Pay Pal with my visa debit card and it was deducted from my account. They sais it shipped UPS on sept 3 2013 orer # 108-3062387-9811409. I for sure never received the DVD and I ordered it for my granddaughter and she has been waiting for it. Could you please help me to get Amazon to ship it to me. Thank You Delilah Blair

1 Answer

Jack Coats

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  • Contributor 78 Answers
  • Posted on Nov 17, 2013
Jack Coats
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You may have to issue a claim on the UPS insurance. If it was just $5, order another one, the important thing is your granddaughter not the $$ (IMHO)

3 Related Answers

Anonymous

  • 830 Answers
  • Posted on Sep 18, 2009

SOURCE: Paid by Pay Pal on Sept. 04. 2009, transaction ID,

I would email seller and ask for a tracking code. Let them know that you have not recieved the item yet. Wait at least a week more and if you still haven't recieved, then you can see if you and seller can work out a refund, etc.

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Anonymous

  • 92 Answers
  • Posted on Feb 07, 2010

SOURCE: PayPal Customer Service Call 1-8O5-225-669O We are 24 Hour Available Call Now For Help

tell it your bank ..........they will surely do something........they will change your pin or card number

Anonymous

  • 1566 Answers
  • Posted on Jul 08, 2010

SOURCE: change my reference credit card on pay pal

As per Paypal:
Question : Can I register a credit card on more than one PayPal account?
Answer : No. For your security, you can register a credit card on just one PayPal account at a time. You may, however, register several different credit cards on a single PayPal account.

If your credit card was registered to a different PayPal account, you need to log in to the previous account and remove the card before adding it to your new account. To remove credit cards from your account click Profile at the top of the page and click the Credit/Debit Cards link in the Financial Information column.
Question : What if I forgot my email address?
Answer :

  1. Go to the PayPal homepage and click Problem with login?.
  2. Click I don’t know what email address I used.
  3. Enter up to 3 email addresses you might have used to sign up for your PayPal account.
  4. Enter the code shown in the image.
  5. Click Continue and follow the instructions.

Question : What if I forgot my password or my password has been locked?
Answer : Here's how to create a new password.
  1. Go to the PayPal homepage and click Problem with login?
  2. Select one of the following:
    • If you know your email address, click I don’t know my password. Then enter your email address.
    • If you don’t know your email address, click I don’t know either one. Enter up to 3 email addresses you might have used to sign up for your PayPal account.
  3. Enter the code shown in the image.
  4. Click Continue and follow the instructions.

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