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Red Vee Posted on Oct 29, 2013
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Re - Phaser 8200DP Solid wax printer; very often doesn't pick up paper from bottom tray, resulting in 'jam' message. Also, tends to fold the top corner of a two-sided (duplex) print job on exiting after printing the 2nd page. Any tips?

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Robert Harris

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  • Posted on Oct 29, 2013
Robert Harris
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The bottom tray rollers could be contaminated with paper dust and causing a slip when paper is fed also check to make sure that the mechanics are working if a clutch or solenoid does not click then that could also be the problem. For the 2-sided paper problem check to make sure the ribbed paper guides are not nicked or have something caught in them sometimes a small piece of debris can cause corners to catch. hope this helps.

Testimonial: "Thanks for this! I've cleaned the bottom tray area and located an obstruction in the exit channel. I now have another problem . . . see new entry.""

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  • Posted on Oct 29, 2013
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Clean the pick up rollers with alcohol. They need to be really grippy.
If it's folding the corner of paper I expect there is a bit of torn paper stuck in it.

Testimonial: "thanks for the heads up! I've cleaned the pick-up roller and located an obstruction n the exit channel. I now have another problem . . . see new entry."

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5 Related Answers

rebel tec

  • 2 Answers
  • Posted on Nov 04, 2007

SOURCE: Phaser 7700GX Color Printer prints wrinkled pages!

when this occurs the problem is most of the time with the transport roller, fuser / fixing assembly roller.question is the image still toner only and not fused to the paper.
In these areas there is offen a jammed and not removed piece of paper dislodged in the paper path or jammed in the fuser or the transfer rollers teflon coating has perished inspect the areas carefully and remove any found if the unit still is faulty (fanning of paper the fuser would be the first to be replaced are past there usable life) if so then Post a reply

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A

Anonymous

  • Posted on Jul 18, 2008

SOURCE: Phaser 860 Printer posting a paper jam at start up.

Sounds like printhead needs replacement.
Moving these printers without cool down is known to destroy printheads and of course wax goes everywhere and then everything else fails.Think about replacement

Anonymous

  • 2 Answers
  • Posted on Jan 12, 2009

SOURCE: Jam at top message will not clear and no paper in path

Hello Al_edee,

Try to look at the fuser, when it's cooled down, if there are remains of old or stuck paper in it or to exchange the fuser.

Kind regard,

Mark

Anonymous

  • 1 Answer
  • Posted on Mar 18, 2009

SOURCE: Xerox Phaser 8560 Not Duplexing

Check to make sure that "Plain Paper" is selected as the paper type for tray 2 in the printer's internal setup. If it's not set as the default then the printer may think you have labels or some other special media loaded that can't be printed in duplex.

1. Go to the printer.

2. Use the up and down arrow keys to hilight "Paper Tray Setup" on the main menu and push "OK".

3. Use the up and down arrow keys to hilight "Tray 2 Paper Type" and push "OK".

4. Hilight "Plain Paper" and push "OK".

5. Press the return button (the one with the little rounded arrow symbol) to return to the main menu.

That should solve it.

GOOD LUCK!!!!!!

Anonymous

  • 99 Answers
  • Posted on Mar 13, 2010

SOURCE: Xerox Phaser 8560DN printer will not print duplex.

email me printerman007 at gmail.com

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Related Questions:

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I have an epson printer and when I hit print, the paper slides right thru & says paper jam

  • Carefully remove the jammed photo paper. Gently pull the paper up and out of the paper feeder tray.

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    Press the "OK" button to resume printing. If you had a "Paper is jammed in the printer..." error message displayed on the control panel LCD, pressing "OK" should also clear the message.

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    Hi wogan2:
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    Jam at top message will not clear and no paper in path

    Hello Al_edee,

    Try to look at the fuser, when it's cooled down, if there are remains of old or stuck paper in it or to exchange the fuser.

    Kind regard,

    Mark
    0helpful
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    Phaser 8200

    Have you loaded both trays? The bottom tray and the upper tray ? The one that folds into the machine. Something may be trying to run from tray 1. Upper tray
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    Phaser 860 Printer posting a paper jam at start up.

    Sounds like printhead needs replacement.
    Moving these printers without cool down is known to destroy printheads and of course wax goes everywhere and then everything else fails.Think about replacement
    Not finding what you are looking for?

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