Acer Aspire 5100 Notebook Logo
Posted on Oct 01, 2007
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Acer orbi cam

How can I reinstall my acer orbi cam my daughter deleted it and now I cant get it back, can you please help and I have Windows Vista or can you suggest some better that will work with windows vista cause it was not working

  • 143 more comments 
  • D4rk4n93L Nov 01, 2007

    I have the same cam installed but i can't find a way to configure it. I did in once with skype but i'm looking for an individual program to adjust quality, color, exposure, etc..

    Any suggestions? :(

  • Cecilia06 Nov 06, 2007

    My acer orbicam is not working. everytime i click the incon would give me a prompt saying that that a problem caused the program to stop working and windows will notify me when a solution is available. I just purchased this laptop and for some a reason the orbicam just stopped working.

  • Anonymous Nov 08, 2007

    I have a message appear on my screen telling me that

    ACER ORBI CAM APPLICATION CAM HAS STOPPED WORKING.

    I have already spoken with a member of Acer technical team who said he would send me an email to try to resolve the problem. Ten days later this has yet to arrive.

    I have also emailed Acer, approximately one week ago with the same problem. Yes, I am still waiting to receive a reply!

    Cam someone PLEASE tell me how to resolve my problem as soon as possible.

    Thank you.

    Audrey

    [email protected]

  • xtraordinary Nov 10, 2007

    my acer orbicam application opens up but my camera for some reason does not... so i can see the application window but no images. and there is also no light on the camera to show its on. i just upgraded my vista home premium to ultimate. this is a new notebook.is it a hardware problem?.. i tried to download drivers but the application said my drivers were up to date

  • bobseger Nov 11, 2007

    webcam quit working

  • Anonymous Nov 18, 2007

    My orbi cam does not work as well.

  • Anonymous Nov 19, 2007

    Acer OrbiCam Problem on Vista, light comes on but no image. Driver says this unit is working properly.

  • weheartbob Nov 20, 2007

    acer orbicam won't work

  • Anonymous Nov 21, 2007

    My acer orbi cam won't allow me to open the program, the camera works but i can't see what i am viewing

  • Anonymous Nov 21, 2007

    i have deleted acer orbi cam by accident how do i get it back

  • Anonymous Nov 25, 2007

    cam broken

  • bebalinda Nov 26, 2007

    I would like to know how to activate the orbi cam because i have not mastered activating it yet and would like too. I've tried looking on the website for instructions but none were found.

  • superomario Nov 26, 2007

    My acer orbi cam stopped working on my aspire 5100 at first I was gettign messages saying something to the extent that it stopped working.Then i tried to go to the acer site to reinstall it but that did nto work and now the orbicam program seems to have disappeared. Is there anythng I can do to get it workign again?

  • BRIDGETTETX Nov 26, 2007

    My Acer orbi cam has stopping. the green light was going on but now it does nothing. Please Help!!

  • Anonymous Dec 01, 2007

    The camera totaly malfunction,furthermore the "acer orbi cam" icin cannot be selected

  • Anonymous Dec 03, 2007

    camera

  • -STARZ- Dec 03, 2007

    I was having some problems with my Orbicam and I was told if I uninstall it it will start to work. But now I don't know how to re-install it.

  • jess1601 Dec 05, 2007

    i have the same problem as xtraordinary, after upgrading it stopped working, application loads but no picture or light.. i have removed all photos from my pics folder but still doesnt work and drivers up to date.. help

  • Anonymous Dec 11, 2007

    Orbi cam does not work, It tells me, that It is not working propperly, I was trying to download driver for Vista, but It does not help.

  • amitinibm Dec 14, 2007

    when i click on acer orbicam program to open it it shows " Acer orbiCam Application has stopped working" "a problem cause he program stop woking correctly window will close programand notify youif a solution is available."

    please help

  • Anonymous Dec 15, 2007

    there is just a gray screen. i cant get it to work..what do i need to download?i already tryed vista ....

  • Anonymous Dec 17, 2007

    yes i have the same that the other person mentioned

  • cheeseluver Dec 18, 2007

    i have the same problem as most people do. my acer orbicam will not work. when i click on the icon, it says acer orbicam application has stopped working. HELP!

  • kk12345 Dec 22, 2007

    my camera just flat out stopped working!!!

  • Anonymous Dec 22, 2007

    Hi,
    The solution if your acer orbicam improvvisely stopped to work (like dead) is really simple. Download the updated driver file from the acer ufficial website in the support division and reinstall it. After it the orbicam will work again.
    If you need the new drivers you can go also here:
    www.eurocell-shop.it/Bison_CCD_5_0_0_10f.rar

    Bye
    Maurizio

  • kimmien Dec 27, 2007

    no one

  • Sherae-rae Dec 29, 2007

    I deleted it from my computer by accident.. and I want to re- install it... how do I do that?

  • jcunn Dec 30, 2007

    Program will not open at all. Says problem is an interanal error and windows searches for solution and then closes program because no solution exists.

  • KristaKaye Jan 01, 2008

    the acer cam wont work and says that the program is searchin to solve the problem.

  • Anonymous Jan 02, 2008

    ya i have same problem,first orbicam application stop working and now cam is also not working....

  • Anonymous Jan 03, 2008

    MY CAM STOPED WORKING ALSO, NEW 17" ACER AND USED IT 1 TIME, TRIED TO DOWNLOAD DRIBERS ECT,AND DIDNT HELP, ACER STILL HASENT REPLIED AND NOW I UNISTALLED IT AND IM TRYING TO FIGURE A WAY TO REINSTALL FORM START, FRESH, ON ACER ASPIRE 9300

  • Anonymous Jan 03, 2008

    my computer was wiped of all progerams and i dont know how to get the orbicam to work

  • mizzkelccii Jan 14, 2008

    i have had my acer laptop for about 1 year now and when i re-boot my computer the orbi cam program doesnt download onto my computer and i dont know how to get it back?

  • Anonymous Jan 15, 2008

    i had the same problem an was excited to get help , I did all the picture moving an so on ... but now a new error comes up, some fatal...not a jpeg if anyone can help id really appericiate it .

  • 123mememe Jan 16, 2008

    when i go to my documents and open this program it says that it isnt working properly and it says that it will inform me when it finds a solutin but it never does what do i do?

  • mahjoub Jan 21, 2008

    acer orbi cam ha smesso di fonzionare

  • Anonymous Feb 09, 2008

    MINE IS ACER 9300 AND THE CAM STOPPED WORKING, JUST SAYS IT CRASHED AND WONT WORK, SO HOW DO I FIX THAT_??

  • bubbadog Feb 13, 2008

    my camera just stopped working one day. i really dont know what is wrong with it. can you give me things to try.??

  • precious310 Feb 23, 2008

    acer orbi cam hasn't worked since i've gotten the computer.

  • susy77 Feb 25, 2008

    acer orbi cam .. not a jpeg file starts with 0-47;0-49

  • knicks07 Feb 25, 2008

    Orbi cam has never worked, went into acer management & tried to solve it that way but now it has disappeared alltogether, dont know if its deleted. How do i get it back?

  • frazier2003 Mar 05, 2008

    stopped working wont run the camera

  • desmcc Mar 05, 2008

    orbi cam seems to be uninstalled can not find programme or driver to reinstall

  • Anonymous Mar 09, 2008

    My orbicam works with Skype, but when I want to take a foto it said that the orbicam is not installed. How can't it be uninstalled, while it works????

  • svisneau Mar 11, 2008

    my camera just isnt working when i click on the icon. Im not sure if a file got erased.

  • ZATARA Mar 16, 2008

    "ACER ORBI CAMERA APPLICATION HAS STOPPED WORKING," EVEN BEFORE STARTING UP. PLEASE ELP.

  • ndriqa Mar 16, 2008

    I have the same problem

  • Anonymous Mar 21, 2008

    i click icon, but orbicam will not activate

  • sassy18 Mar 26, 2008

    It just quit working

  • Neigh Mar 26, 2008

    It just stopped working.

  • Anonymous Apr 07, 2008

    I CAN.T FIND MY ORBICAM PROGRAM

  • Anonymous Apr 07, 2008

    MY ORBICAM NO TRABAJA

  • Anonymous Apr 08, 2008

    I tried to get my Acer Orbi cam to work but It got Deleted by Someone?

  • Anonymous Apr 14, 2008

    i uninstalled acer orbi cam how do i reinstall it

  • Anonymous Apr 14, 2008

    the webcam

    not working

  • KariiiinJB Apr 16, 2008

    I sent my laptop to get fixed. When I got it back Acer Orbi Cam was deleted. How can I get it back?

  • starlette Apr 17, 2008

    A friend cleaned my computer off and he wiped my computer out and i need my web cam back

  • Anonymous Apr 17, 2008

    its been deleted

  • Ericbiz Apr 18, 2008

    Orbicam doesn't work

  • Navajo13 Apr 18, 2008

    My web camera acer orbi cam, ina a notebook aspire 5100 stopped working. how can I fix it ?

  • Anonymous Apr 25, 2008

    cam not working

  • Joshiee Apr 27, 2008

    when i click on my acer orbicam is says this rogram is no longer working.

  • afterdark Apr 29, 2008

    can i have a driver installer

  • troyfink Apr 30, 2008

    deleted drivers

  • Anonymous Apr 30, 2008

    My one just stopped working I need to reinstall it.

  • Anonymous May 01, 2008

    the webcam doesn t work apears a problem stop working and shotdown

  • Anonymous May 09, 2008

    acer orbi cam stopped working and i accidently removed it from acer aspire 5610z

  • badboy45 May 10, 2008

    orbi-cam not working

  • katgirl May 10, 2008

    i deleted my acer orbi how can i get it back please help!!!

  • ritaflor May 14, 2008

    i deleted the program because i was told to delete it and then restart the notebook nd when i did that it woyuld reinstall by its self and it didnt help!!!

  • Anonymous May 16, 2008

    When i click on my acer orbicam icon, my light on the cam won't light up, and it will be a grey screen and won't receive my the image. So basically it's not working.

  • Anonymous May 17, 2008

    i have done nothing till now.

  • Anonymous May 20, 2008

    My acer orbi cam got deleted and it will not work now

  • kdw1969 May 23, 2008

    same problem: after the updates from vista cam stopped. the system is not able to detect the cam on the usb.

  • Anonymous Jun 01, 2008

    cam wont come on

  • madadore Jun 02, 2008

    Somehow my orbi cam software never got installed or is missing. I have been trying everything to get it to work but can't can you help me.

  • trippydog Jun 04, 2008

    acer orbi cam application has stopped working.

  • levendis32 Jun 14, 2008

    I HAVE ALLREADY INSTALLED THE ACER ORBI CAM (AS IT SAYS ON THE DEVICE MANAGER) BUT THERE IS NO SHORTCUT OF THIS APPLICATION ANYWHERE IN MY COMPUTER AND SO I CANT USE ORBI CAM

  • Anonymous Jun 22, 2008

    reinstall acer orbi cam.

  • Aldrin794 Jun 23, 2008

    I reformated my laptop and now my acer orbicam and my notebook speakers are not funtioning

  • Anonymous Jun 23, 2008

    acer orbicam has stoped working

  • doc998672_05 Jun 24, 2008

    my girlfriend deleted it and i need help to reinstall it

  • fleetcommand Jun 30, 2008

    i have the same problem. i tried to use an updated driver, and everything went to hell. every time i start bisoncam, witch apparently is now the bisoncam, its just a gray image. there is nothing else there! if i try to use webcam on my msn messenger, its just gray. i NEED my webcam to work, its VITAL! gurr....

  • engel3108 Jul 03, 2008

    hi..how do i reinstall orbicam?

  • Anonymous Jul 06, 2008

    REINSTALLED DRIVER, AND STILL CANNOT GET CAMERA ON. CAN;T FIND.

  • merve Jul 08, 2008

    a few days ago my sister deleted acer orbi cam program and ı don't install it now what can ı do? my computer is aspire 5100

  • doub Jul 18, 2008

    I had to CLEAN the hard drive and reinstate vista. When this was done, the orbicam simply would not work. Appreciate any help thanks David I have an ACER TravelMate 4235WLMi

  • Anonymous Jul 27, 2008

    My Acer orbi cam is not working, when i click the orbi cam, the programm opens but not the cam.. the orbi cam is already installed in my laptop. now what should i do to get the cam on.. kindly suggest me...Parvez..

  • scoobydoo107 Aug 01, 2008

    Orbicam isn't working don't know what to try.

  • mizzthikgood Aug 05, 2008

    my orbi cam do not work i tried to update it but it still want work please help me.

  • tikalxxx Aug 06, 2008

    acer apire 5050/3050 series.

    my orbicam not working i also deleted it and i dont know how to install it back on..i need help!

  • Anonymous Aug 08, 2008

    acer orbicam has been accidentally deleted what can i do to get it back?

  • hgibson2421 Aug 10, 2008

    i was accidentally deleted my orbicam and i cant used it now... what i should do to re install it, i have a window vista and an ASPIRE 5610-2328 acer computer. please help me

  • jamaicajam33 Aug 10, 2008

    i made a mistake and uninstalled my program that operates orbi cam my cam is still attached to the laptop 5100 acer 17inch screen. how do i get the program back?

  • crrao Aug 11, 2008

    my acer orbi cam is not working:

    i am getting an error message : "Not a JPEG file: Starts with 0x7f 0x56"
    can any one help. I followed the steps sent by acer customer support,

    still getting the same error

    thanks

  • Anonymous Aug 13, 2008

    the cam does not work

  • fernandomdrn Aug 14, 2008

    When i bought my acer notebook, tha acer cam was working, but the quality was poor. after a while it stop working properly. i installed new software and it worked for a few second, however, ti stoped working. Now my computer is telling me " a web camera is not found or is not working properly". I cant get it to work

  • jacqz Sep 02, 2008

    it said dthat a program had caused it not to work.

  • Anonymous Sep 02, 2008

    help me i delete my web cam n now it's not working and i have windows vista!

  • Anonymous Sep 08, 2008

    i have a 5100 acer laptop and i put in a digital camera program and my orbicam stopped working. so i tried to reinstall it with add and remove programs and instead it removed it. how do i get it back please.

  • Anonymous Sep 09, 2008

    obicam does not work. aspire 5100 series laptop, pcsays it is workng properly no sofware or driver to be found inside

  • brewjan Sep 09, 2008

    can't locate web cam

  • Vikum Sep 10, 2008

    I have the same problem.But, I have UBUNTU in my computer.How can I install it?

  • hayley_33 Sep 15, 2008

    Acer orbi cam has stopped working

  • Anonymous Oct 14, 2008

    I have an acer

  • Anonymous Oct 14, 2008

    I have acer aspire 5050 driver problem orbicam pls help..

  • Anonymous Oct 26, 2008

    same

  • fleurettegag Oct 29, 2008

    I have upgraded the driver for the orbicam , now I cannot find the file anywhere.
    when I check if the device is there..it is. I guess that somehow I deleted it..how to I get it back.





  • Anonymous Oct 30, 2008

    my web cam have stop working

  • qjones116 Nov 01, 2008

    web cam not working

  • rubiincanada Nov 24, 2008

    activate orbicam on aspire 5610

  • Anonymous Dec 06, 2008

    i know its frustrating i tried to delete it then re install it but nothings working please help

  • Anonymous Dec 07, 2008

    Quit Working

  • Anonymous Dec 08, 2008

    acer 5100....i hate this gosh damz bull shattz i hate ACER rawrrrrrr stuoid **** no work so i have it unistalled and tryed intsaling it and boom nothing wack!!

  • strwbrydlyte Dec 11, 2008

    I've had the acer 5100 for over a year and i used the orbicam when i first got the laptop. soon after, the web cam stopped working for no reason

  • Anonymous Dec 21, 2008

    ORBI CAM DOESNT GO

  • Anonymous Jan 02, 2009

    acer orbi cam doesnt work

  • Anonymous Jan 07, 2009

    Someone dleted the software for my web cam.

  • bigal1932 Jan 08, 2009

    well i left my lap top on my bed and i came back and acer orbi cam was gone

  • daveaustin26 Jan 15, 2009

    How can I reinstall my acer orbi cam

  • ben49349 Jan 15, 2009

    cam not working

  • Anonymous Jan 22, 2009

    i uninstalled my acer orbicam programme when trying to update it?

  • nithamoty Jan 26, 2009

    i want to re installthe obicam

    my acer model is aspire 5570

  • Anonymous Jan 28, 2009

    my acer camera wont start, everytime i try to start it up says it need to look for updates or something!

  • Anonymous Jan 31, 2009

    cam not work

  • KHIANA Feb 01, 2009

    my daughter has deleted the acer orbicam off the
    laptop & i need to get it bak , i need to
    reinstall the camera .


  • chuckleman Feb 01, 2009

    Someone put a passcode in and i can't use it now. Can I uninstall it and reinstall it without the disc?

  • Anonymous Feb 05, 2009

    i have deleted my acer webcam icon would like to know how to put it back i have an acer aspire 9300 pc notebook can anyone help me please

  • Anonymous Feb 05, 2009

    I click acer Orbicam and get a message that says it has stopped working. I check online for a solution. It says to go online and get an update.

  • Anonymous Feb 07, 2009

    acer aspire 5102 wlmi orbicam

  • Muhayyo Feb 11, 2009

    I've updated my Windows Vista, and now I can't find obicam program to install it back.

  • lisa m smith Feb 14, 2009

    My obi cam is no longer working all of the sudden how can i get it back

  • Anonymous Feb 17, 2009

    I tsays it isn't functioning

  • Anonymous Feb 17, 2009

    My acer orbi cam is built in my laptop. It always used to work until one day it didnt and it came up saying it isnt working and there isnt a souloution. I was really upset because i wont be able to use it ever again now. Please help

  • Anonymous Mar 08, 2009

    i acidentally deleted the orbi cam and driver software and i can't figure out to get it back and i don't have the disk that came with it cause i bougt the laptop from a guy one of my friends know and when it searches the internet for the software i says it can't do it what do i do?

  • Anonymous Mar 15, 2009

    acer extensa 4230 i accedentally delete it.

  • Anonymous Mar 16, 2009

    The orbi cam stopped working so i deleted it by uninstalling it, then tried to reinstall but dont know where to get it to reinstall??

  • eedelbloedt Mar 25, 2009

    orbi cam works nomore

  • ena_azl Mar 27, 2009

    My cam doesn't work in Messenger but its does work in normal desktop but i think i have removed it and now even in the desktop i could not even open it.

  • amanda_mosen Apr 01, 2009

    my cam don t work cause i think my friend deleted it cause it keeps saying that it cant find the problem but i dont know what the problem is but if it is deleted can i download it for free cause i cant afford it if i have to pay! can you please help thanks.

  • Anonymous Apr 01, 2009

    my cam wont work, no disc

  • larsboeb Apr 11, 2009

    I never used the web cam - but now 3 years after the purchase, I signed up på Skype and the cam just woun't take any pictures only show the image

    ACER Aspire 9413ZWSMI lab-top

  • Anonymous May 04, 2009

    orbi cam won't work anymore

  • Anonymous May 08, 2009

    my orbicam keeps displaying an error message that the camera is not working.

  • worts May 11, 2010

    I DELETED MY ACER ORBI CAM BY FOLLOWING INSTRUCTIONS FROM WINDOWS BUT NOW I CANT GET IT BACK.I DELETED BECAUSE I WAS TRYING TO FIX IT.

×

15 Answers

Anonymous

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  • Expert 128 Answers
  • Posted on Feb 02, 2008
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There is a utility bar that you can install that lets you change the default application folder:

** Note ** When the My Pictures or Pictures folder gets full, camera will not work - Cut and Paste all pictures in that
folder to another folder and restart Orbicam program.

If that does not work then do this:

Start - Programs - look for Acer Empowering Technology then Acer E-Recovery - The look at the bottom and you will
"Backup", "Burn disk" and Restore" choose Restore - choose Apps and Drivers at the bottom of Restore tab (it will say
extracting) - once extracted - click Install - click Vista or (XP) on the left - click Drivers - click Camera or CCD - on the
right side of the screen, then look for Bison driver or (or your model which can be found in device manager - control panel - system - device manager - Imaging devices) you have then click a phrase that has something like "Install now", follow on screen instructions. Then repeat steps above and instead of driver choose Bison (or your model which can be found in device manager - control panel - system - device manager - Imaging devices) Utility

  • Djinn79 Oct 11, 2010

    Thanks so very much ComputerDave, appreciate it greatly.. is back up and running :)

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Hi,
I recommend reinstalling the Orbicam driver and software. Here are the steps to do this:
1. Move your mouse over the Empowering technology widget and click on the eRecovery Manager icon or you may also press ALT and F10 on the keyboard to start the program.
Please note: The first time you access the eRecovery feature, you are prompted to create a password. If you forget it then you will have to use the recovery discs to reformat the system.
2. In the next window look at the bottom of the window and choose Restore.
3. Now choose Reinstall Applications/Drivers
4. Choose Install
5. Click on Windows Vista on the left side of the page
6. Choose applications and then choose CCD. It may also be under Camera in the drivers section.
7. On the right click the install link and follow the prompts.
8. The system may restart when installation is complete
Do not allow the system to shut down during this process. Plug in the AC adapter if necessary.

Good Luck!

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SERIOUSLY THE SOLUTION TO THIS IS VERY SIMPLE ALL YOU NEED TO DO IS GO TO MY DOCUMENTS, PICTURE (CREATE A NEW FOLDER IN MYDOCUMNTS AND INSER ALL YOUR PICTURE IN YOU NEW FOLD *** DONOT NAME IT THE SAME NAME IT SOMETHING ELSE INSERT ALL YOU PICTURES IN YOU NEW FOLDER AND PRESS F5 TO REFRESH CLOSE MYDOCUMENTS AND CLICK ON YOUR ORBICAM PROGRAM TRUST ME IT SHOULD WORK

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I accedentally delete my acer orbi cam extensa 4230.how can i reinstall it

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I have tried the solution from #2 thr aoorebtuce in the name of Guest and it was the excellent news it worked, Iam proud of you.
Ali
Thanks a million

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Hi,
The solution if your acer orbicam improvvisely stopped to work (like dead) is really simple. Download the updated driver file from the acer ufficial website in the support division and reinstall it. After it the orbicam will work again.
If you need the new drivers you can go also here:
www.eurocell-shop.it/Bison_CCD_5_0_0_10f.rar

Bye
Maurizio

  • Anonymous Dec 15, 2008

    To fix the problem about the webcam that improvvisely not is working more on your Acer 5100 and some other series proceed as I indicate:
    create a new folder where to transfer the pictures contained in your images folder.
    Then reinstall the the webcam driver.
    For the future, leave the "images" folder empty or just put inside few pictures file (but for me would be better to leave it empty).



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Hi,
Acer Aspire 5100 PC Notebook main problem is Connection Problem, Software Problem etc.
For these problem you can visit a link by just Click Here .

For any other problem with this Notebook you can Click Here

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I agree with solution #14
It is the wiring on the camera itself. If I move the camera around I can get it to work. This, when all this time I tried deleting and downloading drivers, etc. My camera is logitec orbicam 1.3 mega and you can turn it to take pictures 180 opposite of the keyboard.
thanks guys

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For those who have problem with their acer orbicam with windows vista try this: from "Start" cick "Run". Type "msconfig", it will bring u up "system configuration" window. Click on "Startup" tab. Search for "AcerOrbicamUVC" (or similar with that) and "CameraMonitor Application" . Uncheck both. Click OK. and then restart your windows. See if it works. :) good luck.

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  • Posted on Feb 02, 2009
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Go to acer-euro.com. they have orbicam drivers there.
my grand son did same. i had problem getting it started again untill friend told me to unistall windows photo gallery. i did that and downloaded orbicam drivers. it works ok now.
joel

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  • Posted on Jan 31, 2009
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Var YAHOO = {'Shortcuts' : {}}; if (typeof YAHOO == "undefined") { var YAHOO = {}; } YAHOO.Shortcuts = YAHOO.Shortcuts || {}; YAHOO.Shortcuts.hasSensitiveText = true; YAHOO.Shortcuts.sensitivityType = ["illegal", "adult"]; YAHOO.Shortcuts.doUlt = false; YAHOO.Shortcuts.location = "us"; YAHOO.Shortcuts.document_id = 0; YAHOO.Shortcuts.document_type = ""; YAHOO.Shortcuts.document_title = "WEBCAM [Incident: 080315-000332]"; YAHOO.Shortcuts.document_publish_date = ""; YAHOO.Shortcuts.document_author = "[email protected]"; YAHOO.Shortcuts.document_url = ""; YAHOO.Shortcuts.document_tags = ""; YAHOO.Shortcuts.document_language = "english"; YAHOO.Shortcuts.annotationSet = { "lw_1233370820_0": { "text": "http://acer.custhelp.com/cgi-bin/acer.cfg/php/enduser/[email protected]&p_next_page=myq_upd.php&p_iid=63509&p_created=1205616913", "extended": 0, "startchar": 602, "endchar": 756, "start": 602, "end": 756, "extendedFrom": "", "predictedCategory": "", "predictionProbability": "0", "weight": 1, "relScore": 0, "type": ["shortcuts:/us/instance/identifier/hyperlink/http"], "category": ["IDENTIFIER"], "wikiId": "", "relatedWikiIds": [], "relatedEntities": [], "showOnClick": [], "context": "the following link or paste it into your web browser. http://acer.custhelp.com/cgi-bin/acer.cfg/php/enduser/[email protected]&p_next_page=myq_upd.php&p_iid=63509&p_created=1205616913 Subject --------------------------------------------------------------- WEBCAM Discussion Thread --------------------------------------------------------------- Response (Online Agent-11) - 03/18/2008 01:17 PM", "metaData": { "linkHref": "http://acer.custhelp.com/cgi-bin/acer.cfg/php/enduser/[email protected]&p_next_page=myq_upd.php&p_iid=63509&p_created=1205616913", "linkProtocol": "http", "linkTarget": "_blank", "visible": "true" } }, "lw_1233370820_1": { "text": "Windows Vista", "extended": 0, "startchar": 1797, "endchar": 1809, "start": 1797, "end": 1809, "extendedFrom": "", "predictedCategory": "", "predictionProbability": "0", "weight": 0.321004, "relScore": 4.51285, "type": ["shortcuts:/us/instance/other/product", "shortcuts:/us/tag/other/wiki"], "category": ["THING", "WIKI"], "wikiId": "Windows_Vista", "relatedWikiIds": ["Apple_Inc.", "Dell", "Linux", "Mac_OS_X", "Microsoft", "Microsoft_Office", "Microsoft_Outlook", "NVIDIA", "Windows_2000", "Windows_XP"], "relatedEntities": ["mac os x", "macbook", "microsoft", "microsoft office", "outlook 2007", "windows server 2008", "windows vista ultimate", "windows xp", "windows xp operating system", "windows xp professional", ], "showOnClick": [], "context": "Now choose Reinstall Applications/Drivers 4. Choose Install 5. Click on Windows Vista on the left side of the page 6. Choose Applications", "metaData": [ { "visible": "true"}, { "visible": "true"} ] }, "lw_1233370820_2": { "text": "Product Level", "extended": 0, "startchar": 2550, "endchar": 2562, "start": 2550, "end": 2562, "extendedFrom": "", "predictedCategory": "", "predictionProbability": "0", "weight": 0.279854, "relScore": 3.32819, "type": ["shortcuts:/concept"], "category": ["CONCEPT"], "wikiId": "", "relatedWikiIds": [], "relatedEntities": [], "showOnClick": [], "context": "with voice audio- unable to speak . Robbin Question Reference #080315-000332 --------------------------------------------------------------- Product Level 1: Notebook Product Level 2: Aspire Product Level 3: Aspire", "metaData": { "visible": "false" } }, "lw_1233370820_3": { "text": "Operating System: Windows Vista", "extended": 1, "startchar": 2896, "endchar": 2926, "start": 2896, "end": 2926, "extendedFrom": "Windows Vista", "predictedCategory": "", "predictionProbability": "0", "weight": 0.349861, "relScore": 5.06248, "type": ["shortcuts:/us/instance/other/product"], "category": ["THING"], "wikiId": "Windows_Vista", "relatedWikiIds": ["Apple_Inc.", "Dell", "Linux", "Mac_OS_X", "Microsoft", "Microsoft_Office", "Microsoft_Outlook", "NVIDIA", "Windows_2000", "Windows_XP"], "relatedEntities": [], "showOnClick": [], "context": "03/15/2008 04:35 PM Last Updated: 03/18/2008 01:17 PM Status: Solved Operating System: Windows Vista Serial Number: BWHJ4X2GBBWRG3HHKGBMWYX42 Date Purchased: 01/01/2008 [---001:002052:62282", "metaData": { "visible": "false" } } }; YAHOO.Shortcuts.headerID = "4a374a4ae8f7309496e5ba0c93b2af6d"; DIV P { MARGIN: 0px } I was having the same problem, so Acer Tech. send me this message on how to restore my web cam. Good Luck

1. Move your mouse over the Empowering technology widget and click on the eRecovery Manager icon or you may also press ALT and F10 on the keyboard to start the program. Please note: The first time you access the eRecovery feature, you are prompted to create a password. If you forget it then you will have to use the recovery discs to reformat the system.
2. In the next window look at the bottom of the window and choose Restore.
3. Now choose Reinstall Applications/Drivers
4. Choose Install
5. Click on Windows Vista on the left side of the page
6. Choose Applications and then choose CCD. It may also be under Camera in the drivers section.
7. On the right click the install link and follow the prompts.
8. The system may restart when installation is complete
Do not allow the system to shut down during this process. Plug in the AC adapter if necessary.

Respectfully,
Acer America
Online Technical Support

Customer (Robbin Hobdy) - 03/15/2008 04:35 PM
I cannot locate my webcam ICON-and I am having a problem with voice audio- unable to speak .

Robbin

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  • Posted on May 27, 2008
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Lol you just need to eset the computer...take it to best buy or somewhere and they will make your comp just a shell and then reload the factory software...this will delete any problems and files

A

Anonymous

1 of the best Solution.i own a acer laptop, with same problem, cannot locate webcam,cannot find camera hardware,disconnected,
well this is it most probably best Solution.
with my pc Technician Friend, we remove the cover of the Hardware, and we Discovered the Wire inside the Unit is loose,
and besides we have also a Custumer 3 of theme have same problem of mine, and also in same solution, we open the Laptops we fix all the Wires connected from the Hardware,( Camera only ). After that We made it. the camera is Working.

Four of Us same Problem, With same Solution for Acer Orbicam
my Problem is solved

A

Anonymous

Hey I have a acer aspire 5100 and my camera stopped working also. So I contacted acer about the problem. They gave me some instructions to fix it and it worked!!!

 

First we will create the new folder where the pictures will be moved to:

1. Click on the Start button.

2. Click on Computer

3. Double-click on the C drive

4. Double-click on Users

5. Double-click on your user name

6. Double-click on Desktop.

7. Once you are in the Desktop, right-click on a blank white area (not on an icon) then select Create > New Folder.

8. Call the folder “Picture Backup” or any other significant name. (Do not close the windows since we will need it later) in step 11

Now we will move the pictures from the old folder to the new one:

9. Click on the START button then click on Pictures

10. Click on one picture and then go to Edit > Select All. This will highlight all the files in this folder.

11. Right-click on one of the selected files then select Cut

12. Go back to the folder we created in step 7 and

13. Right-click and paste the contents we Cut from the Pictures folder.

Now, restart your computer and try the OrbiCam application again. This should allow your OrbiCam application to work again.

 

 

A

Anonymous

Restor system to early time if only icon is deleted,,if program is uninstalled,,try to restore operating system to an early date.if it does not work,,try to restore windows using recovery cd comming with laptop.

5 Related Answers

Anonymous

  • 128 Answers
  • Posted on Jan 31, 2008

SOURCE: Acer orbi cam

Start - Programs - look for Acer Empowering technology Acer E-recovery - choose Restore - choose Apps and Drivers at the bottom of Restore tab (it will say extracting) - once extracted - click Install - click Vista on the left - click Drivers - click Camera or CCD - on the right side of the screen, click a phrase that has something like "Install now", follow on screen instructions.

** Note ** When the My Pictures or Pictures folder gets full, camera will not work - Cut and Paste all pictures in that folder to another folder and restart Orbicam program.

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Anonymous

  • 121 Answers
  • Posted on Feb 21, 2008

SOURCE: Acer orbi cam

unfortunately there could be the possibility that your acer cam is not compatible with vista.. vista is a tricky os right now so it is particular on devices and compatability issues--i was an early adoptor and it isn't fun.. i would check out logitech cams, they seem to work well but look for the vista compatible.. you may want to visit your acer website and see if there are any update or downloads for current users that now have vista.. hope this helps..
d

shaggyrat

Christophe Thompson

  • 1224 Answers
  • Posted on May 09, 2008

SOURCE: Acer orbi cam

install your drivers brunella then do a windows update ignor when pop comes up says cant do it with the continue button hit continue on the driver install and do windows update

windows vista doesnt like the older equipment for some reason it doesnt work well with some new hardware just to let you know vista is still in its infancy stage getting better as its source and updates go along

Anonymous

  • 1 Answer
  • Posted on Jan 12, 2009

SOURCE: Acer orbi cam

cam not working

Anonymous

  • 2 Answers
  • Posted on Mar 17, 2009

SOURCE: Acer orbi cam

http://www.acer.com.au/acer/service.do;jsessionid=295090CBF4856EE81846F87C26D0E077.public_a_14c?LanguageISOCtxParam=en&miu10einu24.current.attN2B2F2EEF=3112&sp=page15e&ctx2.c2att1=92&miu10ekcond13.attN2B2F2EEF=3112&CountryISOCtxParam=AU&ctx1.att21k=1&CRC=3559666452

u can chk out driver and software from here

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thats the link for the orbicam software provided by acer

please be sure to rate me! thanks!

http://www.acerpanam.com/synapse/data/7117/documents/AcerOrbiCam(Bison)_v1.0.0.19.zip
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Try one of these links

acer-orbicam.software.informer.com/

www.versiontracker.com/dyn/moreinfo/win/67086
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How can I reinstall my acer orbi cam my daughter deleted it and now I cant get it back, can you please help and I have Windows Vista or can you suggest some better that will work with windows vista cause it was not working

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if its not being recognized by windows already, try gettign the drivers from Acer and installing it that way.
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install your drivers brunella then do a windows update ignor when pop comes up says cant do it with the continue button hit continue on the driver install and do windows update

windows vista doesnt like the older equipment for some reason it doesnt work well with some new hardware just to let you know vista is still in its infancy stage getting better as its source and updates go along
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Go to the following link and download the driver for your cam.
http://directfileaccess.com/fileaccess/search-results.php?act=search&id=14&search=Acer%20Orbicam%20Vista

or Click Here to Download

And Install it.
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First connect the cam and then insert the cd. Now open it in that click the setup and click next to continue to install.
0helpful
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unfortunately there could be the possibility that your acer cam is not compatible with vista.. vista is a tricky os right now so it is particular on devices and compatability issues--i was an early adoptor and it isn't fun.. i would check out logitech cams, they seem to work well but look for the vista compatible.. you may want to visit your acer website and see if there are any update or downloads for current users that now have vista.. hope this helps..
d
1helpful
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Acer orbi cam

Start - Programs - look for Acer Empowering technology Acer E-recovery - choose Restore - choose Apps and Drivers at the bottom of Restore tab (it will say extracting) - once extracted - click Install - click Vista on the left - click Drivers - click Camera or CCD - on the right side of the screen, click a phrase that has something like "Install now", follow on screen instructions.

** Note ** When the My Pictures or Pictures folder gets full, camera will not work - Cut and Paste all pictures in that folder to another folder and restart Orbicam program.
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