Candy crush screen will not allow me to move candy pieces. Game board is frozen.

have you tried up date your candy crush app it coukd be that

I'm certainly not a gamer, but in this case try restarting the iPhone.
If that doesn't help remove the app and do a fresh re-install from the app store. In-App purchases can be restored. I'm not sure if you retain your game status - again i'm not a gamer.

Hi Mary, this is candy crush built in intervention your addicted to candy crush ! lol just playing :)
I don't know how to tell you to solve the problem personally, but there is the game tech support numbers. I am sure they can get you back in the game! Hope that helps, Have a great night!
USA & Canada ##1-844-290-9924 Candy Crush Contact Number #1-844-290-9924 Candy crush technical ...

Sounds like you reached the point they will let you play until they stop you unless you pay for something.

Click on game candy crush then it will say sync with facebook and sign in through facebook.

Candy crush has frozen on my I pad

My candy crush game is frozen what do I need to do?

I never could connect on my android 2.3 phone, but then I read something online about needing to uninstall and re-install the facebook app on the phone... the facebook app came with my phone, and my phone would not let me uninstall it! I WENT TO THE GOOGLE PLAY STORE AND SEARCHED FACEBOOK. When it came up, it had the option to update my facebook app, so I updated it, after that CANDY CRUSH CONNECTED TO FACEBOOK NO PROBLEM... go figure... my phone has automatically updated the facebook app several times, but the candy crush app would never connect until I updated the app manually using the google play store... Bizare!