Kyocera 3800N Defaulted To MP Tray

mp tray folds down right below the toner cartridge cover its looking for a size paper you don't have loaded in cassette therefore its asking you to load that size in mp tray

make sure your cassette paper guides are snug to paper or push the system/counter button look under common settings and change the size to letter

make sure dial on front of cassette matches paper size in cassette

load a4 paper in bypass or the mp tray as it is also called

no because its a feed source for special paper it wants you to verify what you have loaded

factory reset should fix it unless the paper size ciruit board and levers have been physically damaged (back left on the printer in paper tray slot)

MP tray is not the cassette it this flap that pulls down above it.

The machine will revert to asking to place paper in its MP tray when the information it is receiving about the document from whatever program tell it that the size is not the same as what the cassette is set to...

so, check page size in of document in word program or whatever you are using

also check paper type and size settings match those you just checked in the printers properties under printers in control panel.

If you put a piece of paper in the MANUAL BYPASS TRAY bot the cassette it will print on that.

To get evverything back to normal, turn off printer, delete jobs in print que, change paper size of document in word/excell/etc is set same as paper type in printer, print again.. all should be good...

p.s. these are good quality printers that why I bother to answer you... cheers

You have to go to setting to change the cassette paper size , what happen is : in the setting that cassette has different size value, so when you try to print A4 it ask you to load it in the bypass or the Mp. all what you have to do is: go to cassette setting or comon setting and change the cassette siz to A4, and it will fix your problem.

Thanks for using Fixya

I’m happy to help further over the phone at https://www.6ya.com/expert/mustafa_06f84c65ab5cc745

you need to scroll thru your menus...paper handling section...make sure mp tray is set to FIRST..that way it will pull from the mp tray untill it is empty than switch to your cassette

USB-interface; CU- custom format of paper; Plain- paper type.
Default settings in the menu of the printer is: A4 or letter,plain
That is the same thing in the printer driver. Also check format of paper settings in small window of your paper cassette.Turn roller to adjust proper size of paper.
Best regards