Question about Kyocera Mita FS 3800 Laser Printer

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Kyocera 3800N Defaulted To MP Tray

Kyocera 3800N printer now asks to load MP tray everytime. Used to load from A4 cassette. Can not find any setting on printer menu to change it back to cassetet loading. It changed when I attempted to print from adobe program and also now asks for A5 paper. Would appreciate help.

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  • Anonymous Mar 17, 2014

    How do I print 6x4 gloss pictures on my pfinter, I inserted my paper and changed ghe paper holders to the correct size, but it states paper jam when tbere clearly in not a jam ? Any help would be useful thank you

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Paper guide was set at A5, then this allowed menu to change feed tray selection

Posted on Apr 30, 2009

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Hi there,
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Posted on Jan 02, 2017

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My Kyocera Ecosis FS4100DN keeps saying add paper in MP tray. I am only finding one paper tray that is in the front of the printer, what am I missing?


mp tray folds down right below the toner cartridge cover its looking for a size paper you don't have loaded in cassette therefore its asking you to load that size in mp tray

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I cannot get the cassette tray 1 to change from legal to letter sized paper. When I use the command centre, there is no drop down available to change it.


make sure your cassette paper guides are snug to paper or push the system/counter button look under common settings and change the size to letter

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Red light flashes, screen says "load correct paper: A4." The paper is alreay loaded. I cannot print.


When <LOAD CORRECT PAPER> appears on the display, the size of the paper in the paper cassette or multipurpose tray is different from that of the paper specified in <PAPER SIZE> for <CASSETTE> or <MP TRAY>. You need to load the correct size paper or change the paper size in <PAPER SIZE> for <CASSETTE> or <MP TRAY>.
Check if the size of paper loaded in the paper cassette or multi-purpose tray meets the paper setting specified in the machine.

check the following:
1. The paper size specified on the printer driver screen
2. Paper loaded in the machine
3. The paper size set in <PAPER SIZE> for <CASSETTE> or <MP TRAY>

If you need any technical help on printer then you can reach at http://www.vtechsquad.com/

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Kyocera 2020d WONT PRINT Load Mp Tray


load a4 paper in bypass or the mp tray as it is also called

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factory reset should fix it unless the paper size ciruit board and levers have been physically damaged (back left on the printer in paper tray slot)

Feb 01, 2010 | Office Equipment & Supplies

1 Answer

Messege * load mp tray * but tray has plenty of


MP tray is not the cassette it this flap that pulls down above it.

The machine will revert to asking to place paper in its MP tray when the information it is receiving about the document from whatever program tell it that the size is not the same as what the cassette is set to...

so, check page size in of document in word program or whatever you are using

also check paper type and size settings match those you just checked in the printers properties under printers in control panel.

If you put a piece of paper in the MANUAL BYPASS TRAY bot the cassette it will print on that.

To get evverything back to normal, turn off printer, delete jobs in print que, change paper size of document in word/excell/etc is set same as paper type in printer, print again.. all should be good...

p.s. these are good quality printers that why I bother to answer you... cheers

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You have to go to setting to change the cassette paper size , what happen is : in the setting that cassette has different size value, so when you try to print A4 it ask you to load it in the bypass or the Mp. all what you have to do is: go to cassette setting or comon setting and change the cassette siz to A4, and it will fix your problem.

Thanks for using Fixya

I’m happy to help further over the phone at https://www.6ya.com/expert/mustafa_06f84c65ab5cc745

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you need to scroll thru your menus...paper handling section...make sure mp tray is set to FIRST..that way it will pull from the mp tray untill it is empty than switch to your cassette

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USB-interface; CU- custom format of paper; Plain- paper type.
Default settings in the menu of the printer is: A4 or letter,plain
That is the same thing in the printer driver. Also check format of paper settings in small window of your paper cassette.Turn roller to adjust proper size of paper.
Best regards

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