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I have a Samsung BD-P1490. When I turn is on the display reads "Load." It never displays "No Disc", or trys to play a disc if one is present. I have never updated the firm ware. Any ideas?
This sometimes happens when you put two disc's in one tray. If it's not locked in the loaded position then you can take a thin piece of plastic (as thin as a credit card but longer, five inches or so) or the equivilant (like that impossible to open without cutting yourself plastic packaging) and slide it underneath the 6 disc cartridge. You need to work it in and out, eventually you will hit the release mechanisim.
If a disc is loaded then it won't work and you need to dissasemble the changer and manually retract the disc.
run a lens cleaner thru it to clean the lens. use the NON liquid type ... its a disc with little brushes on it you can get from radio shack for a few bucks.
Sorry, no suggestion other than don't buy Samsung. That's my conclusion after owning the same model. It worked fine for a while, but now won't load any DVD... usually. Sometimes it will play one, but more often it won't. Mine tries to load ("Loading") for a long time, I hear the DVD spinning, then ultimately the screen displays "This disc cannot be played" or something to that effect.
probably a problem with the dvd drive itself. Maybe a dirty drive or misaligned laser. Try picking up an air duster can from your local store. Open up the dvd drive and spray a ton of air inside. That may help.
Electronics stores also sell cd /dvd drive cleaning kits as well for usually under $10. You put a special cleaning disc in and just run your device.
I just fixed this problem. This will not fix any underlying problem, but it will get you up and running again. THIS MIGHT SCRATCH THE CD.
Unplug the unit. Remove the top cover. There are screws on the side and the back. Once you do you will see the dvd is not in correct position. Slide it around till you feel it drop into place. YES, YOU MAY END UP SCRATCHING THE CD. Plug the unit back in and it will eject.
For me the underlying problem is that the disc drawer closes while I am putting the cd in, causing it to not be seated properly. If anyone knows how to fix this .....
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