No suction or brushes turning after auto shutoff

HI, it's Jim from Crucial Vacuum!

If your vacuum is experiencing difficulties with suction there are several places you can check to help your vacuum operate at its peak performance. After applying these solutions you should see an improvement in your vacuums suction and the maneuverability of the brush roll.

Lets check out your brush roll first since that's experiencing issues with turning. Look for any noticeable debris, and be sure to manually rotate the brush roll to unearth any hidden clogs that may be behind your brush roll. If you see carpet fibers, or strands of hair remove these with a razor, or scissor.

How do the bristles look on the brush roll? If they're loose, or look worn down then it may be time to replace the brush entirely.

Is the belt intact? After usage the belt will stretch out and lessen the tension on the brush roll. This could be causing the brush roll to have a lack of resistance against it. You want to be sure the belt is on there nice and tight. If your brush roll isn't operating properly it won't be able to pick up dirt and debris.

Be sure to empty your unit's dust cup. Allowing for fine dust and debris to rest in your unit's dust cup for a long period may cause your unit to become clogged, which leads to poor or even no suction for your vacuum.

If you're also getting little to no suction from your vacuums hose and attachments then check your vacuums hose for a clog. Stretch it out as far as you can to unblock any clogs. If there is a clog in a hard to reach spot try using a broom handle to reach the area.

It is recommended to wash and clean your unit's filter weekly. To do so, empty your filter screen outdoors to take off any excess debris and then clean under running water until the water comes out clean. Allow the filter screen to fully dry before inserting it back into the unit. This may take up to several hours.

You can purchase replacement parts for your vacuum direct from Crucial Vacuum with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

http://www.crucialvacuum.com/

I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.

Jim Thompson
Crucial Vacuum Customer Care
http://www.crucialvacuum.com

Check for a broken beater brush belt. Clean the beater brush, clear of all debris and add some WD40 at each end where the rubber holders are. Turn beater brush by hand to work the WD40 into the axle. Reassemble making sure the belt is on correctly. This should also help solve the suction problem as well.

Remove the machine side of the hose--is there suction at the machine? If so, run a broom handle or similar through the hose to dislodge the clog. If no suction at the machine, you may need to fish out debris with a hooked stiff wire from the port. Remove the bag and examine the port area underneath for similar clogging. Finally, check the brush area underneath the machine bottom plate for more obstruction. Also, check the brush assembly for debris accumulation. Remove the drive belt and check for free turning of the brush. If turns hard, remove the brush, clean the bearings and roller pins, then apply a small quantity of light oil like 3-1 or sewing machine oil. Hope this helps!

Your dirt path is clogged, probably not far from the brush area. This is the reason you noticed the hi-pitch sound coming from the motor.

You may have to remove the hose to clear it.

Solved!!!

I went to my local Sears store and the salesman there looked at my vacuum and was able to resolve the issue. There was a piece of wire that had been sucked into the machine that then blocked anything else from being vacuumed up.

Thanks for your help.

hi..the reason to this problem may be the bottom pieces
might not have been fully seated.Take it apart and put it
carefully back together.This will solve the issue.
check it out..
thank u..
kindly rate my response..

The Brushes not spinning is most likely is caused by seized bearings in the turbine, requiring shop service (easy fix). The suction issue can be caused by the standpipe seal missing or lower recovery tank not on properly, on some models missing front panel. I would need more exact model info to assist further.

I’m happy to assist further over the phone at https://www.6ya.com/expert/robert_b96ba3f038cf317c

I had a similar problem with mine. When you take the collector container out, if you reach your hand up, you will fill a round, plastic piece. Gently turn it and the piece pulls out. On the outside of the piece is a foam filter that may be plugged. There is another filter underneath the collection container in a pull-out drawer. Both filters can be washed with cool water, allowed to dry totally, then replaced. I understand that both of these filters need to be washed "frequently". It worked for me, hope it works for you.