This is a manufacturer issue that needs to be addressed by the company who sold or made it. Phone:
1 (800) 374-4432
Monday - Saturday
8:00 a.m. - 8:00 p.m. (EST)
This is their number. Call them first. It is a good company. I myself have their products. Let me know.
Water dispensing solenoid is bad. You need to replace the solenoid valve. This typically is independent of the ice maker.
SOURCE: door ice dispensor will only dispense crushed ice
Pull out the ice drawer and close the door switch the crushed /cubed button put the ice drawer back in and switch the selector button again. You might have to repeat the process I had the problem this week and by jiggling everything around and running a good bit of ice thru it started working again. Good luck
SOURCE: can't make ice cubes only crushed ice
Hi: There is a flap right where the ice dispenses. When you remove the bin you will see it when inverted. This flap has to open for the ice to be cubed. You might rember a slap as it swung open when it worked. There is a bar that runs from the flap to the back of the dispenser. Work it manually to see if it's jammed or broken. If not look at the back of the freezer and remove the metal panel if neccessary, to find the jam or defective part. I hope this helps, Jeff
SOURCE: ice maker dispenses cruched ice in cube ice mode
You have a solenoid switch which switches the dispenser back
and forth from crushed to cube. It could be stuck or not working or the parts
connecting it could be disconnected or broken. You will have to observe to see
if any parts are moving and if any noise is coming from the solenoid.
With your model number I can find a diagram which may help.
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