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1) If you feel your printer is printing only small-sized labels, then you can try changing the font size.
2) If you are printing from a computer, then go to the paper settings that appear in the print preview window.
3) You will see a paper type or a paper settings option available in the window. Since it is a small-sized printer, you will only get prints in small size.
There are 3 different DPI Printheads for Zebra printers if you print a label set up for a 200 DPI Printhead on a printer with a 300 DPI Printhead installed it will be about 66% of the size.
This because you might have kept the larger size catridge so that you wil not be able to print smaller size labels.please change small size catrige so that you can print what size you want.
Have you tried the menu settings for start top of label? If other printers work, you are talking about a configuration setting. I would get a configuration off another printer that works and look at yours real close.
It says on the website the labels are 56lb (I guess cover weight). The only way the stock will run right (ie) fuse correctly is in the mp tray using one of the thicker settings. Also if you run labels out of the tray you run the risk of them peeling off making the turn out of the tray and into the machine. All non standard paper is better off using the mp tray.
As far as the size it sounds like it might not be using the right resolution these come in either 200 or 300 DPI. Make usre your DPI is set to the same as the printer. If the printer is 300 and the design shows 200 then it will print rather small on the label. Not sure about the other issue.
The label sensor is not detecting the gap between the labels.
Make sure the labels are loaded all the way to the left (as viewed fron the front) and make sure the label guide (near the back of the printer) is set to keep the labels from wandering away fromt he sensor.
There is a pair of infrared emiter and detector located above and below the label path. As label pass between, these measure the leading and trailing edges of each label.
If you haven't already done so, calibrate the printer, by using the "Online", "Calibrate", "Online" buttons. If the "Feed" button doesn't feed just one label, you'll need to adjust the label gap sensors. This can be a bit trick if your labels are very narrow.
There should be a small pcb on a shaft under the label path. Note its current location, then slide it left or right to get a better signal, and try the feed button again. On my Zebras, the sensor is not in the middle of the PCB. Look for a small metal "can" on the PCB and center that.
The upper sensor is more difficult to adjust, but if you manage to spot a very small PCB above the labels, it will be easier to line these up.
Try cleaning the media and ribbon sensor you can open it and try clean it, it possible that there's a lot of dust or even small particles at the sensor path..
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