Question about Samsung WB550 Digital Camera
I can charge my camera using the supplied USB connection cable, but cannot download photos to my computer using the Samsung cable. A message comes up that a USB Device has malfunctiond. Do I need to buy a new cable from Samsung? I have 4 USB ports on my computer and none will recognise my camera. I have had no trouble for the previous 2 years.
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Posted on Jan 02, 2017
Have you tried another USB port? Sometimes, they can act goofy.
Also be sure your anti-virus isn't blocking any part of the installation.
Here is a link to the Samsung troubleshooting guide for your camera.
You can probably download the most recent driver from that website as well.
Perhaps they have a better or newer version than what came prepackaged
with the camera (just because a camera is a new purchase does not mean
the software it came with is the most updated).
I run WinXP home edition, so I am not familiar if there are any differences in the professional version regarding software installation....
Posted on Dec 17, 2008
The pros never use the camera....they always use a separate card reader. You should too.
Posted on Mar 24, 2010
Testimonial: "thanks have already done this succesfully"
Will it work on another computer? If so, it's probably a corrupt driver. If the camera is working fine, you may want to just use a memory card reader instead. They are inexpensive and read pictures faster than the camera itself. It is an extra step to remove the card each time but is less than a new camera.
Posted on Feb 03, 2011
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