My laptop will not play dvd or video media
If laptop recognizes DVD but fails to play you may need a codec, I recommend "kite codec pack" it covers most formats.
You can check your DVD drive to see if there is any issue with your DVD drive. You can do this by using some DVD drive testing tools, such as Nero InfoTool and VSO Inspector.
Then, you can also try some other DVD player software tools such as Leawo Blu-ray Player.
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