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battery is located inside the machine. You need to open the plastic case to see it. 7 screws holding the case together, but be careful not to break the case, multiple sensors inside the unit, don't loose it. If you still needs help, call us at (775) 358-2922 ask for Randy. http://freshpoint.org
The "RTC chip" is an integrated circuit that provides the R(eal) T(ime) C(lock) functionality. If your device cannot keep the correct date & time, it's time to replace it.
To reboot, turn the device off, and then remove the battery.
Wait 60 seconds, reinsert the battery, and turn the device on.
Simultaneously press [F2] & [F4].Key in 1, Alpha, Alpha, 66831 and press [Enter].Key in the Year, the Month and the Day and then press [Enter]. Do not press [Enter] between these values, the terminal will automatically populate the appropriate fields as they are entered. Use the down arrow to scroll down to check/adjust the time.y in the hour, using military format (ex: 3 p.m. = 15), then key in the minutes and press [Enter] to complete and return to Menu 1. Do not press [Enter] between these values, the terminal will automatically populate the appropriate fields as they are entered.Select Restart [F4].I hope this help don't forget to rate this post : - )
In the verifone file groups you have to delete *ZT and *ZRESP fields add *ZB Value is 1000 and *ZINIT Value to AT%C1\N3\V2.Let me know if you need help.
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