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if no water is going to both icemaker and water dispencer, check water supply to refrig. into valve. If ok and valve is being energized by dispencer arm and icemaker, then it's probably a bad water valve
A sock was in between the two tubs blocking the water going tnto the main tub. This caused the water to backup and overflow in the soap dispencer..and all over the floor I then put my hand in between the two tubs and pulled the sock out. Thanks to the expert group for giving me this solution.
There is one water valve but two solenoids, one for the icemaker and one for the water dispencer. If power is getting to the solenoid then replace the water valve. No power getting to the solenoid then the switch at the dispencer is bad.
Do you hear it trying to draw water into the ice tray? If so, there might be an internal problem you can't fix yourself. especially since the fridge is dispencing water. Is the arm inside the ice maker pushe down? This is what tells the ice maker to fill and make the ice.
you could have a problem with your dispenser module. a burnt pcb that could lead to all of your problems. switches not working, lights not working, dispenser not working, etc.
check your dispenser module and if you find a burnt part or a burnt PCB, then replace it.
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