Mach Speed TRIO Onyx MP3 Player Logo
Posted on Oct 10, 2007

Problem with Onyx MP3 player

When I turn my MP3 player on all I get is the blue start screen.  No matter what button I push nothing happens.  I can't hear anything (but the speaker was set to off last time I played it).  I tried hooking it up to my computer but the device isn't registering at all.  What can I do?  (It was working fine yesterday and nothing unusual has happened to it)  Thanks!

  • 11 more comments 
  • Anonymous Feb 10, 2008

    it will not turn on

  • Anonymous Feb 19, 2008

    It will only play the first 10 seconds of the song and then it changes to something else. I could probably figure it out but I got bored so I changed the language to Chinese and now I cant get it back to english

  • Anonymous Mar 06, 2008

    i just got this mp3 player and now it just wont turn on...it was working then it just stopped...any ideas?

  • alex789 Mar 26, 2008

    WHAT DO U DO TO GET IT TO WORK AGAIN PLEASE

  • hardman_216 Mar 27, 2008

    onux startup screen locks up and i cant do anything from there any help?

  • Anonymous Apr 30, 2008

    when i turn on my mp3 player my screen is messed up with different colors

  • krissiey Jun 10, 2008

    i can only turn it on when it on the charger to listen to my music tryed to delete all the files and put them back onto it

  • rruff8811 Jul 30, 2008

    I have an Onyx MP3 player. It only turns on when attached to the charger. I contacted the company since I have only had it 3 months but because I can not find the receipt I was told by customer service I was probably lying and I might as well throw it away because they will not do anything for me.

  • robideaumatt Oct 11, 2008

    yeah i just got mine 3 weeks ago and when i turn it on the screen stays white. how can i fix this?

  • Anonymous Nov 14, 2008

    me 2. it keeps blinking the blue start light whether i turn it off or not

  • Anonymous Nov 24, 2008

    my mp3 player sandisk wont turn on even if it haves the charger on dose that mean its broken i need help to get it working again

  • ants4life Jan 15, 2009

    i need help my player was working fine yesterday but i hooked it up to the computer now it won't go any further than the welcome screen

  • Anonymous Mar 28, 2009

    i tuned my mp3 on played cfor a little while then i got alud beep and i cat do anything



×

11 Answers

Anonymous

Level 1:

An expert who has achieved level 1.

Mayor:

An expert whose answer got voted for 2 times.

  • Contributor 1 Answer
  • Posted on Mar 02, 2008
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

Mayor:

An expert whose answer got voted for 2 times.

Joined: Mar 02, 2008
Answers
1
Questions
0
Helped
2495
Points
5

I had the same problem -- It will only play the first 10 seconds of the song and then it changes to something else --

so am trying this (below) that I found on their site...

Go to the "My Computer" section of your computer. In there you will find a section called "devices with removable storage"
Locate the drive created by the unit, generally just called Removable Disk, with a letter in Parenthesis. Drive letters vary depending on your system configuration
Open the drive by either double left clicking on the drive itself, or by right clicking, and left clicking on the open option on the menu
Locate the music stored on your computer. Generally this is stored in the "My Music" folder of your computer. NOTE: if you are unable to locate the music on your computer, click on start, search, files and folders, then search for *.MP3, *.WMA
Once you have located the song files, you can right click on the song itself, and select "copy". Open the removable disk drive, right click on in the empty space, and select Paste. This will transfer the song on to your MP3 player
Repeat step 7 for as many songs as you want to copy on to the unit.

onyxfixer

Level 1:

An expert who has achieved level 1.

Mayor:

An expert whose answer got voted for 2 times.

  • Contributor 1 Answer
  • Posted on Jun 17, 2008
onyxfixer
Contributor
Level 1:

An expert who has achieved level 1.

Mayor:

An expert whose answer got voted for 2 times.

Joined: Jun 17, 2008
Answers
1
Questions
0
Helped
2495
Points
3

No, tmarie4, go to settings of the player and select play mode and select normal, its probably on preview mode. that should fix the problem

Ad

Anonymous

Level 1:

An expert who has achieved level 1.

Mayor:

An expert whose answer got voted for 2 times.

Problem Solver:

An expert who has answered 5 questions.

  • Contributor 3 Answers
  • Posted on Nov 24, 2008
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

Mayor:

An expert whose answer got voted for 2 times.

Problem Solver:

An expert who has answered 5 questions.

Joined: Nov 14, 2008
Answers
3
Questions
0
Helped
2819
Points
5

I dont know how to fix it but u can stop the blue light from blinking by reseting it
(just press the menu and volume button altogether)

Anonymous

Level 1:

An expert who has achieved level 1.

Mayor:

An expert whose answer got voted for 2 times.

  • Contributor 1 Answer
  • Posted on Sep 07, 2008
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

Mayor:

An expert whose answer got voted for 2 times.

Joined: Sep 07, 2008
Answers
1
Questions
0
Helped
2495
Points
3

I need help trying to download a short movie off itunes it a tv show and it says it downloads but when i want ti watch it it says NO FILE! can anybody help me out?

Anonymous

Level 1:

An expert who has achieved level 1.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

Problem Solver:

An expert who has answered 5 questions.

  • Contributor 8 Answers
  • Posted on Aug 15, 2008
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

Problem Solver:

An expert who has answered 5 questions.

Joined: Aug 15, 2008
Answers
8
Questions
0
Helped
3656
Points
11

Set switch on then off then on then press m scroll ff scroll vol scroll rw scroll stop/play then m again. Please fully charge for at least six hours off the wall receptacle not your computer and even when it displays that it is fully charged..Do this at least once for the very first time you get the device. after the initial charge you can use the computer usb..If you have a usb adapter or hub or do not have a dedicated usb port that you only have used for your one player device..You must restart the spooler for it to be used on windows media player library..Otherwise just drag from removable disk to the music folder on your computer..

  • Anonymous Aug 15, 2008

    ya gotta charge it


×

A

Anonymous

A

Anonymous

Every time i turn it on its on the recording and just starts then i hit the M button and it turns off so how do i get to the menu ya know music, videos, pic, ect

Anonymous

Level 1:

An expert who has achieved level 1.

  • Contributor 1 Answer
  • Posted on Oct 20, 2008
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

Joined: Oct 20, 2008
Answers
1
Questions
0
Helped
2495
Points
1

Hey guys i have a problem with my ONYX player its not getting connected to my PC.....
**************************************/HELP ME PLEASE/***************************************

Anonymous

Level 1:

An expert who has achieved level 1.

  • Contributor 1 Answer
  • Posted on Sep 17, 2008
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

Joined: Sep 17, 2008
Answers
1
Questions
0
Helped
2495
Points
1

How do I delete all of the songs off of my mp3 plyer (I have the same one,the ONYX)

A

Anonymous

I dont have the navigator in my mp3

Anonymous

Level 1:

An expert who has achieved level 1.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

Problem Solver:

An expert who has answered 5 questions.

  • Contributor 10 Answers
  • Posted on Apr 13, 2009
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

Problem Solver:

An expert who has answered 5 questions.

Joined: Jan 26, 2009
Answers
10
Questions
0
Helped
3926
Points
17

LET THE BATTERY DIE OUT IT WILL SOLVE THE PROBLEM ... TRY NOT TO DELETE STUFF OUT OF YOUR MP3 THAT CAN CAUSE THE PROBLEM TOO... DON'T RUSH WHILE CLICKING THE BUTTONS THAT MAKE 90% SURE IT WILL MAKE A BEEP SOUND AND TURN SCREEN BLUE OR WHITE

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

How do I turn on an onyx mp3 player

First, make sure that the Mach Speed Trio Onyx MP3 player is fully charged (if you use a rechargeable battery) or insert a new AAA battery. Then press and hold the Play button for 5+ seconds. This will turn off the MP3 player if it is on.

Retrevo has the manual for the Onyx here: http://www.retrevo.com/support/Mach-Onyx-2GB-MP3-Players-manual/id/2831dj281/t/2/ . You will need to enter a code to access the PDF.

I hope this helps.

Cindy Wells
0helpful
3answers

I set up my ONYX SW2300XS which I recieved as a gift (so no reciept) for the first time today. At first it was working well, I inserted a dvd and it played well. I played with the zoom and the skip...

Solution: Return it back!
I had other problems and decided return it.
At first it looks so good: HDMI, SD...inputs and so on.
But operation completly screwd up.
It is a SHAME !
Ed
Nov 16, 2010 • Vacuums
3helpful
1answer

Screen

This happened to me today Black screen Blue ring lit up and nothing
Took the thing apart and pushed down on the chip set2_bing.gif which is the rubber rectangle above the battery..Put the sansa back together and start... Sorry it took so long Rate me
0helpful
1answer

How do you turn the volumbe up and down on my camnex mp3 player [t850 4g]

push the play button (V on the top of the unit - other end is pause II) until the volume level (number in the lower left corner beside the speaker icon) turns green (2 or 3 seconds), then push the FF button >>I to raise the level or the REWIND I<< to lower the level
0helpful
1answer

Onyx 0711KC MP4 Music Download Problem

I can't download any songs to my mp3 player. Help. I keep getting a Format Error message whenI press the play button on my mp3 player.
16helpful
2answers

How do I reset an Onyx MP3 player?

This happens to me too! It's just frozen, and it's totally fixable. Just press the buttons all at once to turn it off, then turn it back on.
0helpful
1answer

My Mp3 player has a black screen but blue backlight for buttons is on

yes i would take it back whilst it on warranty and not mess with it or you will lose your warranty as it is a internal fault
0helpful
1answer
Not finding what you are looking for?

2,505 views

Ask a Question

Usually answered in minutes!

Top Mach Speed Audio Players & Recorders Experts

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Cindy Wells

Level 3 Expert

6688 Answers

Steve Pack
Steve Pack

Level 3 Expert

7128 Answers

Are you a Mach Speed Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...