Zenith Z50P3 50 in. Plasma TV Logo
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Milton Alameda Posted on Nov 27, 2013
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Plasma tv z50p3 zenith

What could be the problem if the TV has sound but only a top line at a black screen?

1 Answer

gemagm

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  • Zenith Master 689 Answers
  • Posted on Nov 30, 2013
gemagm
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Most likely buffer PCB

2 Related Answers

Anonymous

  • 3 Answers
  • Posted on Jun 03, 2009

SOURCE: Zenith Plasma TV Manual

I found it posted here MFL34797058_0.pdf

This is the web site...
http://tv.manualsonline.com/ex/thread/view/idThread/329713


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Anonymous

  • 632 Answers
  • Posted on Dec 04, 2009

SOURCE: my 50 inch zenith plasma tv model number Z50P3

The problem lies in the X-Drive boards or the TCPs (tape carrier packages) and they are not serviceable. Once faulty the X-Drive boards must be replaced. The worst scenario is a bad TCP because it indicates a bad panel and you have to replace the panel.The X-Drive boards deliver color information to the vertical grids of the panel through the TCPs. That's why when a fault occurs in the TCPs, vertical black bars appear on the screen and an a much larger part when an X-Board fails. Your TV uses three of these boards, one each driving the right, center and left portion of the plasma panel. The left X-Board has eight TCPs and seven to each of the right and center X-Boards. In your case, the vertical grids driven by the center X-Board is dead but you can't tell the board has failed, It is due to the fact that both the right and left boards are okay but only two TCPs are good on each of them. Meaning there are six bad TCPs on the left board and five on the right. Remember a bad TCP indicates a bad panel and you have at least eleven bad TCPs. The only solution here is buy a new panel or probably a salvaged one auctioned on ebay or have your set or its parts auctioned on ebay then buy a new plasma TV.

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I have a z50p3 I tried to hook a samsung 1600

Sorry, man I have the same problem, with the same tv and player. Did you ever get a solution? LG Service Tech came out and his LG bluray player worked, whereas my Samsung didn't hooked to the TV. (It would spordically work going thru my HK254 AVR.)

He said either 1) the Samsung player was defaulting to a format that the Zenith being 3 years old could not decode (eg. 1080P) or that I might need to change inputs several times to get it to sync up or 3) by an LG Bluray player.

He said the Zenith was old and that newer sets are built with circuitry to help navigate the handshake easier. He couldn't find any service bulletins on it, and the one I got from LG he said didn't exist.
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Have a Zenith 50" plasma model #Z50P3...no picture but have sound. of course my 1 yr warranty ran out last week.

Place a warranty service request anyway. Many times with something that fails that close to the warranty period, the company will still cover it. If you get no where with the initial rep, speak to a supervisor +/or manager. This is too close to the warranty end and you should be covered. Be nice but firm in your disappointment with the product and you may get warranty service.

Keep us posted.
Dan
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