Refilled cartridge , printer says right cartridge incorrect

Once the Lexmark cartridge is refilled, it can no longer report it's ink level. ). You should be aware that a refilled cartridge will not be able to report its ink level, and you might not get the print quality you expect from ink that is specially formulated by Lexmark to pass through microscopic nozzles at extremely high temperatures.

Make sure you are using original Lexmark cartridges (from Lexmark) If you refilled the originals or bought brand new aftermarket compatible cartridges then you will continue to receive this message. Click on the link below to view the correct OEM cartridges:
http://www.staples.com/Lexmark-34-35-(18C0535)-Black-Color-Ink-Cartridges-HY-2-Pack/product_563423?cm_mmc=GoogleBase-_-Shopping-_-Matchtool%3EInk_%26_Toner_Finder-_-563423-18C0535&cid=CSE:GoogleBase:Matchtool:Ink_%26_Toner_Finder:563423:18C0535

I own a Cartridge World ink refilling store and I can't refill the Lexmark 36 and 37 cartridges. Your printer deactivates the electronics on this cartridge when the ink levels get low. Your printer needs a black and a color cartridge with functioning electronics to print. I NEVER recommend Lexmark printers. They are poorly made, don't accept refills easily, and have the most expensive ink across manufacturers and it is designed to clog your cartridge unless you use it quickly. If you keep this machine you are stuck buying Lexmark brand ink (the return program cartridges are a little cheaper though).

Exchange the cartridge for another new Lexmark cartridge. I think Lexmark printers have gotten so finicky about kicking out refills that they sometimes reject original cartridges. I own a cartridge refilling store and I've had a couple original Lexmark cartridges returned because the printers didn't recognize them.

Yes, you should return this cartridge to Office Depot. I own a cartridge refilling store and I've had a couple customers that buy original manufacturer cartridges that don't work in their machines. What I suspect is happening is that the manufacturers are making their printers stringently check the cartridges to make sure they are not refills and that this stringency is also occasionally kicking out their original cartridges.

By any chance did you get these cartridges refilled? If so then you may be out of luck as I read that Lexmark chip their cartridges/printers to reject refilled cartridges. I have the same problem at the moment just with the right (colur) cartridge. The cartridge is an original refillable Lexmark (i.e. grey box) I got the cartridge refilled twice and it worked fine, but the third time no joy. Research indicate that Lexmark program their printers to reject cartridges refilled 3 times!!

your color cartridge is damage change it and insert niw cartridge

“Lexmark does not support the refilling of its ink cartridges. Refilling the ink cartridges can cause them to leak, thus clogging or even damaging the print head. Any damage to your printer caused by refilled ink cartridges may not be covered under warranty”. Please use genuine Lexmark cartridges for best results.

I have same problem, tried print head alignment but no results. Will not recognize refilled cartridge. HELP!!

To get your printer to recognize the new cartridge; go to start - printer and faxes -right click on printer - preferences (printing preferences) -settings -load factory settings. Print test page Ctrl+P