I have an HP 5000n Laser printer and it jams up at the toner cartridge, about 1/2" paper exposed over toner roller and that section of paper is covered with powder, any ideas as to the problem. I just install the maintenance kit, all pickup rollers, pads, toner roller, fuser and it still jams.
Paper Jam clearing: copy and paste the link in your web browser...I used to work with these printer's..when they work great, when they don't, not so great..
https://www.manualslib.com/manual/949165/Hp-Laserjet-5000.html?page=84
Clearing Paper Jams If the printer's control panel displays a paper jam message, look for paper in the locations indicated in Figure 22, then see the procedure for clearing the paper jam. You might need to look for paper in other locations than indicated in the paper jam message. If the location of the paper jam is not obvious, look first in the top cover area.When clearing paper jams, be very careful not to tear the paper. If a small piece of paper is left in the printer, it could cause additional jams. If paper jams are a recurring problem, see page 78.(A paper jam message might also display if the rear door is open.)
The top cover of the printer must be opened and then closed to clear a paper jam message.Paper jams can occur at the following locations:Output areas(top and rear)Go to page 75.
Loose toner might remain in the printer after a paper jam, but thetoner should clear after a few sheets are printed.
SOURCE: My HP Laserjet 1000 printer
Cleaned the paper pickup unit gear & sensor, your problem will solve.
Thanks.
SOURCE: error 13-jam paper HP Laser 4+
HP LaserJet 4, 4m, 4 Plus and 4m Plus Series Printers - False Error Message 13 PAPER JAM ISSUE: After clearing all jammed paper from the HP LaserJet 4, 4m, 4 Plus, or 4m Plus series printer, the display still reads 13 Paper Jam . Even after cycling the power off and then back on, the error remains. SOLUTION: Open the rear door of the printer. There is a paper sensor near the upper right hand corner of the fusing assembly (just below the right edge of the long yellow warning sticker on the fuser) that can cause paper jam error messages even when there is no jammed paper in the printer. Toggle the thin black plastic lever up and down to make sure it is not stuck or sticky. The lever should be in the down position before closing the back of the printer. If the lever is stuck or missing, the printer will generate a false paper jam message. Hope it will help you !
SOURCE: HP Laserjet 2420- Late Paper Jam
1) Your paper tray may be too full, makes it heavy to lift and not enough pressure for the pick up roller.
2) Pick up roller is slippery, wipe it clean with alcohol to make it abbrasive.
SOURCE: HP laserjet 5500dn paper jam at fuser
Hi,
I was able to fix my problem. On the left side of the fuser assembly there are two small plastic tabs or flags that move up & down. One is attached to the plastic rod/flap that you can see from the top of the fuser and moves when the paper comes out of the "chute". The other tab, which is below the first tab and moves when the paper has passed some point in the fuser, was broken off. I glued the tab back on and now the paper is ejected from the printer like it is suppose to.
I'm thinking that the broken tab was part of a page sensor flag that would tell the printer to stop rolling the fuser assembly when the paper was ejected. Without the flag, the sensor would disengage the fuser prematurely and stop ejecting the paper while the paper was still in the fuser.
Charlotte
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