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make sure battery cables are secure at battery terminals and clean.how old are the batteries.If the batteries run down fast they are no good.a good way to test them is put scooter against some thing solid and go forward.If the battery indicator drops to o the batteries are no good.It takes about 10 hours to charge the batteries
If both lights on the charger are flashing it is indicating you have a bad battery and the charger will not charge the battery. The charger has circuitry that tests the battery and if it 'thinks' the battery is defective it will not attempt to charge it. The only way to verify whether it's the battery or charger is to try charging your battery on another charger or try charging another battery on your charger. Most of the time it's a bad battery.
Theres a possibility that the IC on your phones motherboard was damaged. if you already tried known good battery and charger and still wont get any charge then your phone motherboard is alread damage and needs replacement or you can buy a standalone charger for your battery.
hope this help
Since the battery and charger are new and yet it does not still hold charge.
Have put the battery in another similar phone and try to charge with your charger to see if it will hold charge? if you have.
It means the charging port of your phone is bad and you will need to replace it.
The charger is not charging the battery in anyway because the charging port is bad, so just change your charging port, your phone will now hold charge.
steps...
1) check by using another charger...if it gets charged then change ur charger..
2)if its not getting charge then replace the battery and then try charging...if its again not working then battery problem..change it
3)if the battery s in proper condition then the problem s with the phone charging socket..change it for cost!!!!!!!!
The issue is the charger port on the ENV2 breaks fairly easily. Thefirst step is to contact your carrier to see if it is covered underwarranty. If it is, great get it replaced.
If not, you have 3 options:
1. you can get the charging port repaired. The cost is about 50 dollars. I recommend Cellulardr.com
2. you can get a new phone. cost ???
3. You can get an external battery charger to charger the battery separatefrom phone. cost about 25 dollars. Check out the following link forones that are available on ebay. A extra battery is a good idea as well so you can have one charging at all times.
battery may be bad and need replaceing, or the charger has a short in it or is not functioning properly. if you plug the charger into the phone its self the phone should come on with or without the batery in it. if it dont then i'd try a different charger or get a new one.
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