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push and hold the power button until the "turn off" button comes on or it begins rebooting. You will then have a chance to start with your account.
Good luck.
If re-callibrate or a new setup will not help a little suggestion can be that the unit was stored in an unguarded moment in full sunlight.
Then the overheating goes very fast to high heat grade in a short moment, and connectors fcc and capacitors
start the tablet only if it starts not direct with jumping , open the case try to buy a canister coldspray and when the screen is beginning to jump but ONLY THEN spray some on the print on the components on the place if you have luck where it stopped with jumping.
Firmware upgrades are not made for this kind of problems because its should have done it in the beginning, and now the problem is there it must be passive components deformed capacitors or a faultering fcc sheet connection.
First delete the app by pressing and holding on the app icon. It will begin to wiggle and a small x will appear at the top right corner. Tap the x to delete the app.
Now visit the app store and install the app again. When you open the app all previous activity will have been removed.
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