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Jerome Twell Posted on Dec 10, 2013
Answered by a Fixya Expert

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E02820 Adj. Failed - Irregular alignment pattern

I have the Canon W8400PG - Recently noticed that the Yellow was out of alignment with the rest of the color. Prints have a yellow after-image. So I ran the Printhead alignment. Unfortunately, it's hit and miss. Sometimes it goes all the way through without complaint, but most of the time it prints some or all of the test patterns, before finishing, ejecting media and displaying E02820 Adj. Failed. The black part of the alignment prints have strange streaks in them, and seem like they are slightly fuzzy , or badly sprayed. I'm using genuine inks, with the MBk. Nozzle check prints perfectly and prints are fine apart from the misalignment. Running at the end of my tether here - any help?

1 Answer

Sudeep Chatterjee

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  • Canon Master 3,267 Answers
  • Posted on Dec 10, 2013
Sudeep Chatterjee
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Joined: Aug 29, 2008
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YOU MUST BE USING REFILLED CARTRIDGES. AFTER A COUPLE OF REFILLS THE TECHNOLOGY USED BY EPSON IS "BUBBLE JET" TYPE WHERE THE INK IS EJECTED/SPRAYED ON THE PAPER. after CONTINUAL RE-FILLS THE NOZZLE OF THE PRINT HEAD WIDENS, THUS GIVING YOU SMUDGY/SPRAYED TYPE OF PRINTOUTSW

  • Jerome Twell
    Jerome Twell Dec 10, 2013

    Hi - As i mentioned , I am using genuine ink!

  • Jerome Twell
    Jerome Twell Dec 10, 2013

    Also this model has a seperate print-head that has been replaced recently, so this problem is completely unexpected.

×

5 Related Answers

Anonymous

  • 134 Answers
  • Posted on May 04, 2009

SOURCE: Yellow ink not printing after cleaning utilities run; others ok

This is already a printhead issue, unfortunately. Printer has not been used for a long time that is why the nozzles got clogged.
Make sure that you are using a correct genuine epson cartridge.
If your printer is over a year old now, please log on to epson.com. Go to the drivers and support page. Click on help me find a service center to the right of the page to send your printer to an epson certified servicer near to your area.

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Anonymous

  • 373 Answers
  • Posted on Feb 17, 2009

SOURCE: Cartridges are full...but only one color, yellow, is printing.

Did you try the printer cleaning on the computer
yo my have to run it a couple of times

Anonymous

  • 18 Answers
  • Posted on May 02, 2009

SOURCE: Canon MP730 not printing. Printhead cleaning doesn't help.

You may need new print heads. They are around $50. Or, you could do this: Take the print head out of the printer, and run warm water from the tap (not high pressure), over the ports for about 5 minutes. Ink will drop out of the jets. Dont touch the electrical contact end of this head. This may clean the head enough so it works again. If not you need a new print head.

websnail

Martin Smallridge

  • 419 Answers
  • Posted on May 28, 2009

SOURCE: printing yellow for black

Hi Jan,

Can you confirm that you are using a CIS or non-HP cartridges with this printer?

It sounds a lot like the printhead has reached a clogging point where sediment has built up in the black portion and loosens enough to printer a few lines before it re-asserts itself again.

Based on my experience of this printer, if you're using a non-HP delivery system for ink then you should consider replacing the black ink with a dyebase alternative instead of pigment.. Replacing the Black/Yellow printhead and running a number of test prints to purge the pigment ink in the printhead should then result in a clean and more reliable printout in future.

One other vector for problems is the cleaning area and I've found that this can become soiled with excess ink causing cross contamination within the inks of one printhead. As yet I've not found a reliable solution to counter this sort of issue.

Hope this gives some clues and hopefully some ideas of a fix.

Martin

pineworks

Clive

  • 4362 Answers
  • Posted on Apr 25, 2010

SOURCE: prints but no color will come thru Checked nozzle

Hi There

Summary

Usage of compatible ink and leave the printer idle too long may cause printhead clogging
What should you do if you get this problem. Relax; you may recover the printhead by unclogging it. Follow these steps to unclog the printhead

1. Right click in the printer driver name
2. Select Properties menu
3. Click Maintenance tab
4. Click on cleaning sign for regular cleaning. Perform this up to 3 times.
5. If this does not work, perform Deep Cleaning

And if that not work

Some times it needs a good clean up but this is up to you if you want to do this,
But after you done this prime the printer so it gets the inks back in the heads, it may take a little time for the inks to work.

Ok.

There is fluid cleaner for this but I can never find any in the shops the only ones I seen is when they sell them in Tesco but they come in with the ink refill bottles so I just use worm water by it self on a cloth and dabbing on the heads to clean them, it will not harm the heads but not to much water.

Some heads are on the inks them self but some have them inside the printer so I not know your printer so if the heads are inside you need to get them out you may find that some heads will just clip out put some need to be unscrewed so you got to know how they come out so be careful and not push to hard on them, if the heads are on the ink then it is a easy job to clean them,
It worth a try it worked for me more than ones.

Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks

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Related Questions:

0helpful
1answer

Printer head alignment

Print Head Alignment For Canon printer For more details visit this website: https://www.errorsdoc.com/canon/

Open the printer driver setup window.
Click Custom Settings on the Maintenance tab.
The Custom Settings dialog box opens.
Switch head alignment to manual.
Check the Align heads manually check box.
Apply the settings.
Click OK and when the confirmation message appears, click OK.
Click Print Head Alignment on the Maintenance tab.
The Start Print Head Alignment dialog box opens.
Load paper in the machine.
Load three sheets of A4 size or Letter size plain paper into the rear tray.
Execute head alignment.
Make sure that the machine is on and click Align Print Head.
Follow the instruction in the message.
Check the printed pattern.
Enter the numbers of the patterns with the least amount of streaks in the associated boxes.
Even if the patterns with the least amount of streaks are clicked in the preview window, their numbers are automatically entered in the associated boxes.
When you have entered all the necessary values, click OK.
Note:
If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks.
(A) Least noticeable vertical streaks
(B) Most noticeable vertical streaks
If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal streaks.
(A) Least noticeable horizontal streaks
(B) Most noticeable horizontal streaks
Confirm the displayed message and click OK.
The second pattern is printed.
Check the printed pattern.
Enter the numbers of the patterns with the least amount of streaks in the associated boxes.
Even if the patterns with the least amount of streaks are clicked in the preview window, their numbers are automatically entered in the associated boxes.
When you have entered all the necessary values, click OK.
Note:
If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks.
(A) Least noticeable vertical streaks
(B) Most noticeable vertical streaks
Confirm the displayed message and click OK.
The third pattern is printed.
Check the printed pattern.
Enter the numbers of the patterns with the least noticeable horizontal stripes in the associated boxes.
Even if the patterns with the least noticeable horizontal stripes are clicked in the preview window, their numbers are automatically entered in the associated boxes.
0helpful
1answer

How do i re align the head on aMX432 cannon

  1. Open the printer driver setup window
  2. Click Custom Settings on the Maintenance tabThe Custom Settings dialog box opens.
  3. Switch head alignment to manual
    Check the Align heads manually check box.
  4. Apply the settings
    Click OK and when the confirmation message appears, click OK.
  5. Click Print Head Alignment on the Maintenance tab
    The Start Print Head Alignment dialog box opens.
  6. Load paper in the machine
    Load three sheets of A4 size or Letter size plain paper into the front tray.
  7. Execute head alignment
    Make sure that the machine is on and click Align Print Head.
    Follow the instruction in the message.
  8. Check the printed pattern
    Enter the numbers of the patterns with the least amount of streaks in the associated boxes.
    Even if the patterns with the least amount of streaks are clicked in the preview window, their numbers are automatically entered in the associated boxes.
    print_pattern1.gif
    When you have entered all the necessary values, click OK.
    [img src="http://ugp01.c-ij.com/ij/webmanual/PrinterDriver/W/MX450%20series/1.0/EN/PPG/images/i_note.gif" alt="" >Note
    • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks.
      vertical.gif(A) Least noticeable vertical streaks
      (B) Most noticeable vertical streaks
    • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal streaks.
      horizontal_black.gif
      (A) Least noticeable horizontal streaks
      (B) Most noticeable horizontal streaks
  9. Confirm the displayed message and click OK
    The second pattern is printed.
  10. Check the printed pattern
    Enter the numbers of the patterns with the least amount of streaks in the associated boxes.
    Even if the patterns with the least amount of streaks are clicked in the preview window, their numbers are automatically entered in the associated boxes.
    print_pattern2.gif
    When you have entered all the necessary values, click OK.
    [img src="http://ugp01.c-ij.com/ij/webmanual/PrinterDriver/W/MX450%20series/1.0/EN/PPG/images/i_note.gif" alt="" >Note
    • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks.
      vertical.gif(A) Least noticeable vertical streaks
      (B) Most noticeable vertical streaks
  11. Confirm the displayed message and click OK
    The third pattern is printed.
  12. Check the printed pattern
    Enter the numbers of the patterns with the least noticeable horizontal stripes in the associated boxes.
    Even if the patterns with the least noticeable horizontal stripes are clicked in the preview window, their numbers are automatically entered in the associated boxes.
    print_pattern3.gif
    When you have entered all the necessary values, click OK.
    [img src="http://ugp01.c-ij.com/ij/webmanual/PrinterDriver/W/MX450%20series/1.0/EN/PPG/images/i_note.gif" alt="" >Note
    • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal stripes.
      horizontal_cyan.gif(A) Least noticeable horizontal stripes
      (B) Most noticeable horizontal stripes
0helpful
1answer

Why is my Canon Pixma 4820 suddenly leaving lighter lines through color pictures.

Worn print head. And for what they charge for a stinking print head you can get a new printer for less with a warranty to boot!
11helpful
1answer

This started out as error 5200. Now, my Canon MX340 printer isn't connecting to the computer. The computer acts like the printer hasn't been installed. I tried to remove the printhead and restart...

Issue: How do I align the print head?
Solution: Perform a Print Head Alignment (Windows)- MX340

Aligning the Print Head Position Print head alignment corrects the installation positions of the print head and improves deviated colors and lines. The procedure for performing print head alignment is as follows:

alignike.gif Print Head Alignment

  1. Open the printer driver setup window
    • In Windows Vista, select the Start menu -> Control Panel -> Hardware and Sound -> Printers.

    • In Windows XP, select the Start menu -> Control Panel -> Printers and Other Hardware -> Printers and Faxes.

    • In Windows 2000, select the Start menu -> Settings -> Printers.


  2. Right-click your model name icon, and then select Printing Preferences from the displayed menu.

    The printer driver setup window appears.

  3. Click Custom Settings on the Maintenance tab.
    The Custom Settings dialog box opens.

  4. Check the Align heads manually check box.

  5. Click Send, and click OK when the confirmation message appears.

  6. Click Print Head Alignment alignike.gif on the Maintenance tab The Start Print Head Alignment dialog box opens.



  7. Load three sheets of A4 size or Letter size plain paper into the rear tray (3).

    t_10410ce_mx34014.jpg

  8. Execute head alignment Make sure that the machine is on and click Align Print Head.
    Follow the instruction in the message.

  9. Check the printed pattern
    Enter the numbers of the patterns with the least amount of streaks in the associated boxes.
    Clicking the patterns with the least amount of streaks in the preview window, will automatically set their numbers in the associated boxes.

    print_pattern1.gif

  10. When you have entered all the necessary values, click OK.

    Note:
    • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical white streaks.

      vertical_ab.gif
      (A) Less noticeable vertical white streaks
      (B) More noticeable vertical white streaks

    • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal white streaks.

      horizontal_ab_black.gif
      (A) Less noticeable horizontal white streaks
      (B) More noticeable horizontal white streaks

  11. Confirm the displayed message and click OK.
    The second pattern is printed.
    Important: Do not open the Scanning Unit (Cover) while printing is in progress.

  12. Check the printed pattern
    Enter the numbers of the patterns with the least amount of streaks in the associated boxes.

    Clicking the patterns with the least amount of streaks in the preview window, will automatically set their numbers in the associated boxes.

    print_pattern2.gif

  13. When you have entered all the necessary values, click OK.

    Note:
    • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical white streaks.

      vertical_ab.gif
      (A) Less noticeable vertical white streaks
      (B) More noticeable vertical white streaks


  14. Confirm the displayed message and click OK.
    The third pattern is printed.
    Important: Do not open the Scanning Unit (Cover) while printing is in progress.

  15. Check the printed pattern
    Enter the numbers of the patterns with the least noticeable horizontal stripes in the associated boxes.

    Clicking the patterns with the least noticeable horizontal stripes in the preview window, will automatically set their numbers in the associated boxes.

    print_pattern3.gif

  16. When you have entered all the necessary values, click OK.

    Note:
    • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal white stripes.

      horizontal_ab_cyan.gif
      (A) Less noticeable horizontal white stripes
      (B) More noticeable horizontal white stripes
Note: To print and check the current setting, open the Start Print Head Alignment dialog box, and click Print Alignment Value.
0helpful
2answers

I just replaced the ink cartridge in my canon printer and tried to print something. A box came up saying the alignment may be off and I need to print an alignment page. How do I do that?

Hello. To do a head alignment follow the steps below.
  1. Click Start - Control Panel - printers and faxes
  2. RIGHT CLICK on the canon printer and select printing preferences
  3. Select Maintenance from the top right tab (see image below)
  4. Select print head alignment and follow the steps on screen.
gmeier_12.jpg

I hope this helps, If so please rate this answer below. Thank You for supporting the FixYa Community
Regards GM
0helpful
1answer

My canon pixma 480 has thin horizontal lines. tried cleaning and deep cleaning where is the head alignment tool?

The instructions as copied from the Pixma 480 "onscreen manual." (Only the text -- not the images -- could be pasted into the solution. Hope you can follow the text.) Steve G.

Prepare 2 sheets of A4 or Letter-sized plain paper

1. Make sure that the power is turned on, and load 2 sheets of A4 or Letter-sized plain paper in the Rear Tray.

2. Open the Paper Output Tray gently, and open the Output Tray Extension.

3. Print the print head alignment pattern.
- Press the Menu button.
- Select Maintenance, and press the OK button.
- Select Print head alignment, and press the OK button.
Note: To print the current head position adjustment values, select Head alignment print in the Maintenance menu and press the OK button. See Selecting Menus on the Top Menu Screen.)
- Select Yes, and press the OK button to print alignment sheet.
- Check the pattern is printed correctly, select Yes and press OK button.
- Confirm the displayed message and press the OK button.

The Print head alignment screen appears.

4. Adjust the print head position.
- Check the printed patterns, and use the (Left) or (Right) button to select the number of the pattern that has the least noticeable streaks for column A.
Note: If it is difficult to select the best pattern, select the pattern that has the least noticeable white streaks.
(A) Less noticeable vertical white streaks
(B) Noticeable vertical white streaks
(C) Less noticeable horizontal white streaks
(D) Noticeable horizontal white streaks
- Repeat the same procedure to input the pattern number for each column from B to L, then press the OK button.
- Select Yes to continue printing, and press the OK button.
- The second page of print head alignment sheet will be printed.
- Confirm the message for print head alignment, and press the OK button.
- Check the printed patterns and use the (Left) or (Right) button to input the number of the pattern that has the least noticeable horizontal streaks for column M.
- Repeat the same procedure to input the pattern number for each column from N to R, and press the OK button.

0helpful
1answer

Auto head alignment

#1 of 2

Carryout a Manual Print Head Alignment If Possible.

Manual Print Head Alignment

If the results of Automatic Print Head Alignment are not satisfactory, follow the procedure below to perform Manual Print
Head Alignment.


1 Make sure that the machine is turned on, and then load three sheets of A4 or Letter-sized plain paper in the Auto Sheet Feeder or the Cassette.

Important. You cannot print the print head alignment pattern if paper of size other than A4 or Letter is loaded. Be sure to use A4 or Letter-sized plain paper.

2 Open the Paper Output Tray, and then open the Output Tray Extension.
(1) Put your finger in the rounded indent of the Paper Output Tray and open it gently.
(2) Open the Output Tray Extension.
3 Press the Paper Feed Switch to select the paper source where you have loaded paper.
4 Select Settings on the HOME screen.
5 Select Maintenance, then press the OK button.
The Maintenance screen is displayed.
6 Select Manual head align, then press the OK button.
The confirmation screen is displayed.

Note. If you select Head alignment print, the machine exits the process after printing the current head position adjustment values.

7 Select Yes, then press the OK button.
8 When the Print Head alignment pattern is printed, select Yes, then press the OK button.
9 Look at the printout. From the patterns, select the most even, least irregular patterns for each column and input their numbers. Press the OK button.
(1) Select a column to input the pattern number.
(2) Use the or button to input the number of the pattern.
(3) Repeat the steps (1) and (2) until you finish inputting all pattern numbers, press the OK button.
0helpful
1answer

Vista for canon pixma mp140

Here's the solution from Canon USA:

Issue: Banded or streaked prints
Solution: Print Head Alignment MP530

Perform Print Head Alignment Instructions to perform a Print Head Alignment directly from the machine. If diagrams or ruled lines are misaligned, print head alignment is required. The print head alignment can be performed automatically or manually. If the automatic print head alignment does not work, adjust the print head manually. Automatic Print Head Alignment
  1. Press <ON/OFF> to turn on the machine.

  2. Load a few sheets of letter-sized plain paper in the auto sheet feeder.

  3. Press the Open button to open the Paper Output Tray. Then open up and set the extension by pressing down the hollow on the front side.

  4. Execute automatic print head alignment.
    1. Press <COPY> button.
    2. Press <Menu> repeatedly to select [MAINTENACE].
    3. Press the left or right cursor to select [AUTO HEAD ALIGN], then press the <OK>. (A pattern is printed and the print head is automatically aligned. It takes about five minutes to finish printing the pattern.)

      05sj00165_02.jpg

Manual print head alignment
  1. Press <ON/OFF> to turn on the machine.

  2. Load two sheets of Letter-sized plain paper in the auto sheet feeder or cassette.

  3. Ensure that the proper paper source is selected.

  4. Execute manual print head alignment.
    1. Press <Menu> repeatedly to select [MAINTENACE].
    2. Press the left or right cursor to select [ALIGN PRINT HEAD], then press the <OK>. (The nozzle check pattern is printed.)

  5. Check the printed patterns and use the left or right arrow to input the number of the pattern in column A that has the least noticeable streaks.

    mp530_setvalue.gif

  6. Press <OK> to move the cursor to column B, and then use the left or right arrow to input the number of the pattern that has the least noticeable streaks.

  7. Repeat the procedure until you finish inputting the pattern number for column P.

    mp500_align_from_unit_1.jpg

  8. When you have finished inputting all pattern numbers, press <OK>.

    Note: For columns A through N select the patterns with the least visible vertical streaks. For columns O and P select the patterns with the fewest visible horizontal streaks.

    align_compare.jpg

    <1> Example of the pattern with the fewest visible vertical streak

    <2> Example of the pattern with the most visible vertical streak

    mp500_alignment_manual_3.jpg

    <1> Example of the pattern with the fewest visible horizontal streak

    <2> Example of the pattern with the most visible horizontal streak

Hope this helps - fotobean

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0helpful
1answer

Colr prints showing plenty of lines

Here's a solution from Canon USA:

Issue: Banded or streaked prints
Solution: Print Head Alignment MP530

Perform Print Head Alignment Instructions to perform a Print Head Alignment directly from the machine. If diagrams or ruled lines are misaligned, print head alignment is required. The print head alignment can be performed automatically or manually. If the automatic print head alignment does not work, adjust the print head manually. Automatic Print Head Alignment
  1. Press <ON/OFF> to turn on the machine.

  2. Load a few sheets of letter-sized plain paper in the auto sheet feeder.

  3. Press the Open button to open the Paper Output Tray. Then open up and set the extension by pressing down the hollow on the front side.

  4. Execute automatic print head alignment.
    1. Press <COPY> button.
    2. Press <Menu> repeatedly to select [MAINTENACE].
    3. Press the left or right cursor to select [AUTO HEAD ALIGN], then press the <OK>. (A pattern is printed and the print head is automatically aligned. It takes about five minutes to finish printing the pattern.)

      05sj00165_02.jpg

Manual print head alignment
  1. Press <ON/OFF> to turn on the machine.

  2. Load two sheets of Letter-sized plain paper in the auto sheet feeder or cassette.

  3. Ensure that the proper paper source is selected.

  4. Execute manual print head alignment.
    1. Press <Menu> repeatedly to select [MAINTENACE].
    2. Press the left or right cursor to select [ALIGN PRINT HEAD], then press the <OK>. (The nozzle check pattern is printed.)

  5. Check the printed patterns and use the left or right arrow to input the number of the pattern in column A that has the least noticeable streaks.

    mp530_setvalue.gif

  6. Press <OK> to move the cursor to column B, and then use the left or right arrow to input the number of the pattern that has the least noticeable streaks.

  7. Repeat the procedure until you finish inputting the pattern number for column P.

    mp500_align_from_unit_1.jpg

  8. When you have finished inputting all pattern numbers, press <OK>.

    Note: For columns A through N select the patterns with the least visible vertical streaks. For columns O and P select the patterns with the fewest visible horizontal streaks.

    align_compare.jpg

    <1> Example of the pattern with the fewest visible vertical streak

    <2> Example of the pattern with the most visible vertical streak

    mp500_alignment_manual_3.jpg

    <1> Example of the pattern with the fewest visible horizontal streak

    <2> Example of the pattern with the most visible horizontal streak

Hope this helps - fotobean.

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0helpful
1answer

Partial Printing

Please go to this page and type in alignment if you are on Mac. The instructions below are for Windows OS.
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=257&modelid=11642

Performing the Print Head Alignment - iP1600 (Windows)
1. First, load a sheet of A4 or Letter size plain paper in the Auto Sheet Feeder and then open the Properties window.

For Windows XP Home Edition

Click/Select 'Start' from the bottom left of the Windows screen, 'Control Panel,' 'Printers and Other Hardware,' and 'Printers and Faxes.'

For Windows XP Professional Edition

Click 'Start' from the bottom left of the Windows screen, and 'Printers and Faxes.'

For Windows 2000/Me/98

Click/Select 'Start' from the bottom left of the Windows screen, and 'Settings,' then 'Printers.'

2. Select the 'Maintenance' tab.
3. Click the 'Print Head Alignment' button.
4. Click 'OK'. The pattern will be printed.


5. After the pattern is printed, click 'Yes'.


Align the Print Head


1. Look at the printout. From the patterns, select the most even and least irregular patterns.


2. Enter the numbers.


3. Click 'OK'.

The Canon page contains graphics, and can be reached in the same fashion as indicated above if you need those.

Please post back if you need further help, otherwise thank you for using and rating FixYa!
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