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Mark Firks Posted on Dec 10, 2013
Answered by a Fixya Expert

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My KitchenAid side by side refrigerator is just over six years old. The water dispenser just stopped working today for no apparent reason. I'm not sure there is new water for the ice maker. I can hear a click from the lower left side (like a solenoid) when I press the water dispenser.

1 Answer

Stephen

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  • Posted on Dec 10, 2013
 Stephen
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That is the inlet water solenoid you hear click. The water maybe frozen somewhere in the hose. You can check for water getting through the solenoid valve by pulling the hose off going to the freezer and have someone push the dispense button while you hold a towel to catch the water coming out of the solenoid. If that works, then the hose is frozen or clogged.

  • Stephen Dec 10, 2013

    Instead of a towel, maybe find a piece of hose and a bottle to catch the water

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5 Related Answers

Anonymous

  • 473 Answers
  • Posted on Oct 12, 2007

SOURCE: KItchenaid Superba KSRB25QABL water dispenser

Chances are is a bad water valve.  The water valve is on the back of the fridge at the bottom.  You will see the water line going into it.

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Anonymous

  • 23 Answers
  • Posted on Dec 08, 2007

SOURCE: Kitchenaid Superba Ice Maker quit

Make sure your manual doesn't say something about inline filters, or a float that might be sticking in off position. Depending on how ice is made sometimes they have a float to where water rises so hight then gets shut off to freeze and form the ice.

A

Anonymous

  • Posted on Aug 02, 2008

SOURCE: Kitchenaid refrigerator in door water/ice dispensor

Look here.
http://www.fixya.com/support/t219770-kitchenaid_superba_kscs25fkss00

Anonymous

  • 1543 Answers
  • Posted on Sep 08, 2008

SOURCE: Kitchenaid Superba Ice Maker quit

Water dispenser works fine eliminates some potential probems, so disconnect the water line at the outlet of the water valve leading to the icemaker. Blow into the tube (with the freezer door open so the air has an escape route.) If you can't blow through the tube, check where the tube passes into the freezer section for an ice blockage. This would result from a water valve not shutting off 100 %, allowing a little water to dribble in and freeze the inlet shut. If you can blow through the tube, most likely the electric solenoid coil on the water valve supplying the ice maker water is bad. In either case, replace the valve. (it is a dual solenoid valve, part # 2315533)

Anonymous

  • 1 Answer
  • Posted on Mar 19, 2009

SOURCE: KitchenAid Superba ice maker not dispensing ice

this is not a solution, but an explanation- our repair man said that there is a line (tube) containing electric wires that passes from the frig to the door at the bottom of the door, near the hinge. for what ever reason, the line has broken, thus keeping the electric from getting to the motor that dispense ice and water- solution= $700 for a new door; we'll do without

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Chances are is a bad water valve.  The water valve is on the back of the fridge at the bottom.  You will see the water line going into it.
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