Question about Kenmore HE2 Plus Front Load Washer
Model #110.47561601, After replacing the drain pump and checking the drain hose etc., I continue to get the F21 error code. What would be the next step?
Could be door lock or main control problem
Posted on Dec 10, 2013
Testimonial: "Thanks to all for the responses! All the recommendations have been followed, so I guess it is time to throw in the towel! I now assume that I have a pressure switch or CCU problem. We will see!?!"
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Posted on Jan 02, 2017
SOURCE: F21 error
ngfam1 At your service!
NO GOD FOR BID DO NOT USE DRAIN OPENER IN AN APPLIANCE!
First try this, unplug the washer and wait a few minutes then restart it like rebooting your computer when its acting strange!
If it corrects the problem GREAT!!! WE WIN!
If not only a trained laundry tech can make the electronic diagnoses.
Like we used to be able to fix my own cars, but not today they need diagnostic equipment!
Below I referred you to a great service nation wide!
If none of these tasks remedy the problem then here is a good company that's found nation wide.
A&E Factory Service
A&E has schedulers available to take appointments 24/7
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How old is the washer?
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Bless You ngafm1
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Posted on Sep 02, 2008
SOURCE: kenmore he2t error code 21
F21 is a long drain...it is taking too long to drain..you have a something slowing down the drain.. you can remove the bottom panel and clean out coin trap... if there is nothing then you may have another problem... but this is the most common problem..
Posted on Sep 23, 2009
SOURCE: Washer will not drain properly.
"F21" is a Long Drain error code. This may be an indication that you have an obstruction somewhere in the drainage system. Most commonly, this means there is something lodged in the drain pump or inlet line running from the wash tub to the pump. There is a white screw off cap on the drain pump that you can remove to inspect the pump impeller and clean. The following link explains:
Included is a follow-on link that explains how to check the drain pump to clean. You may also have to remove the inlet hose that runs from the bottom of the wash tub to the inlet side of the drain pump. Debris and small articles of clothing such as socks or under garments can commonly clog in this area as well causing the drain cycle to fail.
NOTE: The "SUD" error code can often occur in conjunction with the "F21" error code. This is due to air being detected in the drainage system, which can occur if the pump is not running, or if you have an obstruction BEFORE the pump. You need to remove the inlet hose from the pump to ensure it is also not blocked. Correct your drainage system fault, and the SUD error should go away.
NOTE: If these preliminary measures do not correct your problem, you may have to replace the drain pump. It does not take much to damage the pump impeller or motor. Since the error code is generated if the drain cycle exceeds 8 minutes, if the pump is damaged and can't pump at the required volume, the error code will continue to appear until the pump is replaced. If the pump requires replacement, the following link explains how:
If you have any questions about this repair, or need additional assistance, please let me know. I hope this helps you.
NOTE: If there is no screw off cap on the pump, you need to remove the large hose that connects to the inlet side of the drain pump.
Posted on Jan 19, 2010
“F21” (AKA SD) is a Long (SLOW) Drain error (LD). If the drain time exceeds 8 minutes this error code will be displayed. In addition, a “SUDS” error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:
1.First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
2.Check the drain hose to make sure it is not kinked or clogged.
3.Check the electrical connections to the pump and ensure the pump is running.
4.Remove the drain pump filter and check for foreign objects and/or debris.
To check the drain pump, click on the following link for step-by-step instructions
If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.
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Posted on Sep 11, 2010
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