Question about Maytag MAH2400A Front Load Washer

1 Answer

Mah2400aww door won't open

Door won't open even though it says it's unlocked. there is no error code, and we have tried turning it off and back on again, unplugging it, and redoing the cycle again to see if it will unlock at the end of it

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  • 102 Answers

Wax motor (Door lock mechanism) & or control board burn out. Door can be unlocked with nylon string situated in soap power dispencer at front.

Posted on Dec 21, 2013

  • Anonymous Mar 15, 2017

    I opened my soap power dispencer at the front and I do not see a nylon string. Any ideas how I can unlock the door?

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6 Suggested Answers

6ya6ya

6ya staff

  • 2 Answers

SOURCE:

Hi there,
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Posted on Jan 02, 2017

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catriver

Ron Marek

  • 878 Answers

SOURCE: I can't unlock the door

fencer, you probably have a bad door lock switch. There was a technical bullitin out by Maytag regarding this (TS740). The deal is that the plunger of the switch is depressed but the contacts don't close. The machine control board senses the door is not locked and won't send the signal to unlock it. You can try to put the machine in the service mode by pressing delicates and heavy soils together for 3 seconds. Advance to the board output tests by then pressing rinse. After that press the max extract key to lock the door and the xtra rinse key to unlock the door. See if it works for you. You may want to call Maytag and inquire about the service bullitin, maybe you can get it covered. There is a manual door release in the dispenser section. The pull tab should be toward the front. You may have to remove the screws and remove the dispensor to get at it. Catriver...post back.

Posted on Oct 20, 2006

SolutionGuy

Tracy Farrell

  • 331 Answers

SOURCE: Door lock

Run a diagnostic on the door lock system; To place the unit in "service mode", close the door completely then press and hold both the "Delicates" and "Heavy Soils" keys for three seconds. Motor speed will be displayed. Press "rinse" to access the main board output function. Then press "max extract"... this is the test for the door lock. Did it lock? To exit, press "max extract" again and then both "Delicates" and "Heavy Soils" for three seconds. VOLTAGE TESTS AHEAD!!! IF YOU AREN'T SURE YOU CAN DO IT, THEN DON'T! CALL A PROFESSIONAL! If the door did not lock, you'll need a voltmeter and an hour or so. Open the door, remove the screws holding the door hinges, then remove the 2 screws (and shims) opposite the door hinges and close the door (do not take it off). Then grasp the front panel at the top near where it meets the top panel and pull toward you quickly. Lean it forward and remove it from the 2 clips at the bottom. Just below the top panel, now exposed, are the top panel retainers... use a 5/16" to remove the one screw on both sides and remove the retainer clips. Now lift the top panel up just like the hood of a car. You can now see the door latch assy. Remove the 2 wires on the solenoid and insert your meter probes into each one of them (color doesn't matter). Set your meter to read AC Voltage, then re-enter "Service Mode" and follow the steps to door lock test. When you hit the "Max Extract" key, 120 volts should be sent to the meter. If you get 120 volts, your latch assy. has failed and should be replaced. If you don't get 120 volts, your control board output has failed and needs to be replaced. Hope this helps.

Posted on Jul 29, 2007

IB4G2008

Patrick Michaels

  • 3587 Answers

SOURCE: washer door latch stuck, can't open

ahh..time for "Q" from 007, eh? this interlock feature is a relay controlled issue. Seems that your washer is telling you that it's closed. most likely a relay replacement in control panel area.

Posted on Feb 10, 2008

robert samples

  • 1314 Answers

SOURCE: door won't unlock

pull out the dispenser drawer push down on the tab remove the drawer and there is a cord you can pull to unlock the door pull on the door same time you pull the cord

Posted on Feb 18, 2008

tom weber

  • 198 Answers

SOURCE: Maytag washer MAH 5500b FL code and door will not unlock.

Open the detergent dispenser door on top of mach. There you will find a small yellow nylon cord, pull on the cord and the door should open

Posted on Feb 19, 2009

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