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Open the lid
Remove the ink cartridges
Lift the print head lock lever on the left
Remove the print head
Gently clean out any ink
Gently clean the copper contacts on the back
Gently clean the print head nozzle(s) on the bottom
Make sure it's dry
Re-install the print head
Put the lock lever back in the down position
Reinstall your ink
Close the lid
Try printing again
The printer may detect that you removed/inserted ink so it may go through a print head cleaning of it's own that you need to wait to finish
If needed, power cycle the printer and then try printing again
You may need to replace the print head
turn on/off, unplug, plug in, should reset configs. go to applications folder for your computer, dbl click printer icon for make of printer. check settings. print 'test document and clean cartridge heads', this should ensure proper printing formats.
lastly, go to web site of printer model and check site for trouble shooting if this does not work above. HP has an awesome trouble shooting site hope this helps and good luck
Error Condition
Indicator
Beeps
Error Code
Possible Solution
Paper Feed / Delivery
Orange
2
Remove any paper jammed
Paper Jam
Orange
3
Remove any paper jammed
Ink Out
Orange
4
Add Ink
BJ Cartridge Misinstalled
Orange
5
Re-install cartridge or replace it
NO BJ Cartridge
Orange
6
Re-install cartridge or replace it
BJ Cartridge Error
Orange
7
Re-install cartridge or replace it
Waste Full warning
Orange
8
Waste is almost full , needs service very soon
Service ErrorsBlinksBeepsError CodePossible Solution
ROM Error
1 x Orange
10
6100
Try unplugging Printer
RAM Error
2 x Orange
10
6300
Try unplugging Printer
EEPROM
3 x Orange
10
6800
Try unplugging Printer
Home Position
4 x Orange
10
5100
Temperature Sensor
5 x Orange
10
5400
Try unplugging Printer
Waste Full
6 x Orange
10
5B00
Needs Service
Cartridge OverHeat
7 x Orange
10
5200
Replace the BJ Cartridge(Printhead)
Cartridge OverHeat
8 x Orange
10
5200
Replace the BJ Cartridge(Printhead)
Cartridge Displaced
9 x Orange
10
5200
Replace the BJ Cartridge(Printhead) or reinstall
Cartridge Displaced
10 x Orange
10
5200
Replace the BJ Cartridge(Printhead) or reinstall
Cartridge Displaced
11 x Orange
10
5200
Replace the BJ Cartridge(Printhead) or reinstall
Other Hardware error
12 x Orange
10
6500
Other Hardware error
None
None
5910
Needs Service
Other Hardware error
None
None
5C00
Needs Service
When the orange light is flashing, either paper jam or ink problem is happening.Try unloaging & reloading the stack of paper in the main tray. Remove & reinsert ink cartridges in the printer. You may also clean the contacts of the cartridge and inside the product.
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