MY BOX HAS GONE OFF AND COME UP WITH NO CHANNEL VIEWING AND COME UP WITH "UNDEFINED" COULD YOU PLEASE TELL ME WHAT THIS MEANS AND WHAT I CAN DO TO PUT IT RIGHT AS IT IS STOPPING USE TAPING ANYTHING OR KNOWING WHAT IS ON THE TV THROUGH THE BOX ?? COULD YOU ALSO SEND ME THE HELP LINE TELEPHONE NUMBER
Check the aerial connection onto the box is firm and the wire is not pulled tight. If it looks ok disconnect it from the box and connect it to the TV aerial input and then see if the TV can show any channels at all when you tune it in. If there is nothing coming to the TV, the aerial feed or actual roof aerial may be damaged, or not pointing at the transmitter mast.
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