Drum not spinning, seems to be stuck

First are you sure the error code is 'LE' and not 'tE' which looks very similar. The LE is usually the motor position sensor. Common on older washers. Easy fix. Under $20 part. The tE error is usually the thermistor. Inexpensive part about $6, but can be more complicated to get to. Ad a comment to your question and my answer with error code and I'll reply with more info if needed.

Hi,

This a common problem for all front loaders. Your washer will not drain or work 'cause your outlet filter is clogged or an unusually heavy load. The small door is on the left side front bottom of your washer. Remove the door with a putty knife or thin butter knife inserted in the middle top of the access panel door. Drain the water from the filter housing by pulling the tube out of the clip and unplugging, allow it to run into a bucket while the machine is in spin only mode. This mode is acheived when the washer is first powered on press the spin button until no spin is reached then run. Run in this mode until no water is draining from the tube in the bucket. Keep the tube as low as possible. When water has stopped coming out of the tube turn off the washer and unplug from the wall. This step is important because this resets the fault. Expect some water to come out when you open the filter housing by turning counterclockwise until you can pull the filter from its housing. Clean out your filter, return to housing turning clockwise until seated and recap the tube and place in the holder, refit the cover and plug back into the wall. Fixed. You may also need to lighten the load a bit but I always try full on load anyways. If it fails again just lighten, unplug wait >1 minute then replug and run.

Goodluck..

Might be "tE" error code. Thermistor error. A $6 parts and pretty common and causes the symptoms you described.

Make sure hall sensor is snapped in to correct location and is secure. Take a look at repair videos from repairclinic.com or appliancepartspros.com for guidance. And the error code is "LE" for sure not "tE" which is sometimes confused between the two.

Is this a new installation?
In new installations, this error can sometimes present because of a miscommunication between the control panel and the wash motor. In this instance, the washer simply needs to be reset.

Step 1: Unplug the washing machine.
Step 2: While the washer remains unplugged, press and hold the [Start/Pause] button on the front panel for 5 seconds.
Step 3: Plug the unit back in, and run a rinse and spin cycle to test if the LE code is cleared.

Are there soap suds visible in the drum?
Over-sudsing is the main cause of LE error codes. Using non-HE (high efficiency) detergents or too much detergent will cause stress on the motor. In addition, detergent residue can also cause leaking and odor. Follow these steps to resolved an LE error code caused by over-sudsing.

Step 1: Unplug the washer and allow the unit to sit for 30 minutes to give the suds time to dissolve.
Step 2: Plug the washer back in and press [Power] to turn on the washer.
Step 3: Do not choose a washing cycle. Press the [Spin Speed] key until "No Spin" is selected.
Step 4: Press [Start/Pause] to begin a drain only cycle.
Step 5: After the drain only cycle has completed, remove the clothing items from the machine. Turn the power back on and select [Rinse and Spin] and then press [Start/Pause]. This will remove excess soap suds and light residue from the drum. Repeat this step until no visible suds are in the drum of the washer.


Hope this helps.

Sorry to read about your problem, I hope this helps you out.Is this a new installation?

In new installations, this error can sometimes present because of a miscommunication between the control panel and the wash motor. In this instance, the washer simply needs to be reset.

Step 1: Unplug the washing machine.

Step 2: While the washer remains unplugged, press and hold the [Start/Pause] button on the front panel for 5 seconds.

Step 3: Plug the unit back in, and run a rinse and spin cycle to test if the LE code is cleared.

Has a large load size been used with a gentle wash setting?

Gentle wash cycles such as Perm Press, Delicates, Hand Wash, and Wool/Silk should only be used for smaller loads. Because the cycles are more gentle while tumbling and spinning, too many items in the drum can register as an issue with the motor. In this instance reset the unit and run a test rinse and spin cycle.

Has the washer been overloaded?

Single bulky items or large loads can add extra weight to the drum and place stress on the motor. Remove some of the clothing and restart. If the issue is still present after a few items have been removed, unplug the washer for 30 minutes to allow the motor to cool and then restart the cycle.

NOTE: Make sure the drum is not overloaded

Are there soap suds visible in the drum?

Over-sudsing is the main cause of LE error codes. Using non-HE (high efficiency) detergents or too much detergent will cause stress on the motor. In addition, detergent residue can also cause leaking and odor. Follow these steps to resolved an LE error code caused by over-sudsing.

Step 1: Unplug the washer and allow the unit to sit for 30 minutes to give the suds time to dissolve.

Step 2: Plug the washer back in and press [Power] to turn on the washer.

Step 3: Do not choose a washing cycle. Press the [Spin Speed] key until "No Spin" is selected.

Step 4: Press [Start/Pause] to begin a drain only cycle.

Step 5: After the drain only cycle has completed, remove the clothing items from the machine. Turn the power back on and select [Rinse and Spin] and then press [Start/Pause]. This will remove excess soap suds and light residue from the drum. Repeat this step until no visible suds are in the drum of the washer.

I tried to help you. Please help me and Rate/Vote on my response. We take the time to answer your question. take the time to rate us.Thanks and good luck

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Sorry to read about your problem, I hope this helps you out.Is this a new installation?

In new installations, this error can sometimes present because of a miscommunication between the control panel and the wash motor. In this instance, the washer simply needs to be reset.

Step 1: Unplug the washing machine.

Step 2: While the washer remains unplugged, press and hold the [Start/Pause] button on the front panel for 5 seconds.

Step 3: Plug the unit back in, and run a rinse and spin cycle to test if the LE code is cleared.

Has a large load size been used with a gentle wash setting?

Gentle wash cycles such as Perm Press, Delicates, Hand Wash, and Wool/Silk should only be used for smaller loads. Because the cycles are more gentle while tumbling and spinning, too many items in the drum can register as an issue with the motor. In this instance reset the unit and run a test rinse and spin cycle.

Has the washer been overloaded?

Single bulky items or large loads can add extra weight to the drum and place stress on the motor. Remove some of the clothing and restart. If the issue is still present after a few items have been removed, unplug the washer for 30 minutes to allow the motor to cool and then restart the cycle.

NOTE: Make sure the drum is not overloaded

Are there soap suds visible in the drum?

Over-sudsing is the main cause of LE error codes. Using non-HE (high efficiency) detergents or too much detergent will cause stress on the motor. In addition, detergent residue can also cause leaking and odor. Follow these steps to resolved an LE error code caused by over-sudsing.

Step 1: Unplug the washer and allow the unit to sit for 30 minutes to give the suds time to dissolve.

Step 2: Plug the washer back in and press [Power] to turn on the washer.

Step 3: Do not choose a washing cycle. Press the [Spin Speed] key until "No Spin" is selected.

Step 4: Press [Start/Pause] to begin a drain only cycle.

Step 5: After the drain only cycle has completed, remove the clothing items from the machine. Turn the power back on and select [Rinse and Spin] and then press [Start/Pause]. This will remove excess soap suds and light residue from the drum. Repeat this step until no visible suds are in the drum of the washer.

I tried to help you. Please help me and Rate/Vote on my response. We take the time to answer your question. take the time to rate us.Thanks and good luck

4 Thumbs - Very Helpful
3 Thumbs - Helpful
2 Thumbs - Somewhat Helpful
1 Thumb - Not Helpful

HI!!
Is this a new installation?
In new installations, this error can sometimes present because of a miscommunication between the control panel and the wash motor. In this instance, the washer simply needs to be reset.
Step 1: Unplug the washing machine.
Step 2: While the washer remains unplugged, press and hold the [Start/Pause] button on the front panel for 5 seconds.
Step 3: Plug the unit back in, and run a rinse and spin cycle to test if the LE code is cleared.
Has a large load size been used with a gentle wash setting?
Gentle wash cycles such as Perm Press, Delicates, Hand Wash, and Wool/Silk should only be used for smaller loads. Because the cycles are more gentle while tumbling and spinning, too many items in the drum can register as an issue with the motor. In this instance reset the unit and run a test rinse and spin cycle.

Has the washer been overloaded?
Single bulky items or large loads can add extra weight to the drum and place stress on the motor. Remove some of the clothing and restart. If the issue is still present after a few items have been removed, unplug the washer for 30 minutes to allow the motor to cool and then restart the cycle.
NOTE: Make sure the drum is not overloaded

Are there soap suds visible in the drum?
Over-sudsing is the main cause of LE error codes. Using non-HE (high efficiency) detergents or too much detergent will cause stress on the motor. In addition, detergent residue can also cause leaking and odor. Follow these steps to resolved an LE error code caused by over-sudsing.
Step 1: Unplug the washer and allow the unit to sit for 30 minutes to give the suds time to dissolve.
Step 2: Plug the washer back in and press [Power] to turn on the washer.
Step 3: Do not choose a washing cycle. Press the [Spin Speed] key until "No Spin" is selected.
Step 4: Press [Start/Pause] to begin a drain only cycle.
Step 5: After the drain only cycle has completed, remove the clothing items from the machine. Turn the power back on and select [Rinse and Spin] and then press [Start/Pause]. This will remove excess soap suds and light residue from the drum. Repeat this step until no visible suds are in the drum of the washer.
Good Luck!!
A HELPFUL - 4 THUMBS - rating for this solution would be greatly appreciated. Thank you for using FixYa.

Bad timer. Try to find a used one if possible, this item is a little expensive.

I tried a solution I found elsewhere - worked great. I had turned my drum enough to cause the display to turn on (a glitch in their program, I think), then I got the LE code on the next cycle.

Unplug for 10 minutes. Turn back on and press the Rinse & Spin button, then set Spin Speed to No Spin. Run this cycle, which should work fine. Afterwards, you should be able to run your machine as normal. If this doesn't work, replacing the Hall sensor would be the next step.

If you have a moldy smell, run a no-clothes cycle with some liquid bleach. Should clear that up.

Unplug the machine and spun the drum few times by hand, wait 10-15 min. and plug it back. Good luck!