Question about Tektronix Phaser 860 Thermal Printer

1 Answer

Why is this tekronix 860 printer kept flashing error message saying missing upper tray. However, all trays are intact. It looks like a sensor issue

Why is this tekronix 860 printer kept flashing error message saying missing upper tray. However, all trays are intact. It looks like a sensor issue

Posted by on

Ad

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    New Friend:

    An expert that has 1 follower.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 9 Answers

Tektronix printer paper trays, I seem to recall that there's a plastic key that fits on the right side of the paper tray. It's a little plastic piece that just clips in on the right side of the paper tray. Sounds like it's missing

Posted on Oct 31, 2009

Ad

1 Suggested Answer

6ya6ya

6ya staff

  • 2 Answers

SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Xerox c2424 has error message "Waste Tray Missing". Have emptied waste tray which was overflowing and placed it back in machine but above error message means it will not work.


The Waste Tray Optical Sensor 119-6487-80 is probably bad, which contributed to the overflowing ink. Look at the diagram #6

Whit
Item, Inc5b43784.jpg

Sep 10, 2010 | Xerox C2424 Copier

1 Answer

Lower paper tray shows open but is closed


ok lets troubleshoot... lets say the issue is tray 4...
try switching tray 3 with tray 4... if error moved to 3 then something is broken on tray 3... examine it... compare it to tray 3 and find whats missing... if possible fix... if not replace...

if issue did not move then get a flash light and look deep into machine... see if anything is obstructing... could be as simple as a piece of paper... also make sure that the sensor arm isn't stuck or broken... bad sensors can cause this issue...

which leads to my next suggestion.... most trays have a rocker sensor somewhere that tells the copier the tray is closed... if both suggestions previously made did not work then find this rocker arm and trigger it... if it does not work when pushed in all the way then the sensor is bad...


I’m happy to assist further over the phone at https://www.6ya.com/expert/norman_d2fa496dce30c65d

Dec 31, 2009 | Minolta DiALTA Di350 Laser Printer

1 Answer

Lexmark c720 color laser printer


please chack it feed claught unite
thanks

Jul 30, 2009 | Lexmark C720 Laser Printer

1 Answer

Usually won't print from upper tray


These printer have a problem grabing the paper from the upper tray it might look like it was ready to print but they usally miss grabing the second sheet of paper from the upper tray.

Jun 27, 2009 | Brother HL 2140 Laser Printer

2 Answers

Upper Paper Tray light flashing as if not all the way when it is.


Remove the paper tray.

On the right side you will see Three (3) holes
the plastic piece you found when in the bottom hole.

Since it is broken it will no longer snap into place.

Make your self fom either plastic or cardboard, a piece that will cover the bottom hole but not so big that it will block the hole above it.

Then using a good stiff tape (eloectical or duck) paste the piece over the hole, making sure you don't block the hole above it, or any other part of the machine.

I have taken a plastic knife cut to size and superglued it in.

If all else fails you can order that plastic piece that broke from Xerox. It's called a paper size sensor. about $5.00 for the part and about $10.00 for shipping.

Good luck

Luan

Jun 21, 2009 | Tektronix Phaser 860 Thermal Printer

1 Answer

A friend gave me this fax machiene. On the screen it sais "out of paper" when there is clearly a lot of paper in the bottom tray. However it is missing the top paper tray but has the lower tray. Could


Make sure you have a receiving tray. You can live without your sending tray. If you have the receiving tray and it says TRAY OFF thats because its not seated properly onto the frame. Make sure the tray engages the black sensor next to the speaker, also make sure you have paper in both trays to get rid of the OUT OF PAPER error. If the OUT OF PAPER error continues then you have a broken sensor in the upper tray.

May 28, 2009 | Sharp FO 5700 Plain Paper Laser Fax

1 Answer

Phaser 860 error"replace paper tray "


Missing plug in tray on right side of tray. Top hole. Replacement plug can be gotten from xerox parts or inktechnologies.

Apr 03, 2009 | Xerox Phaser 7700 Laser Printer

1 Answer

Error message "tray set up not correct"


I had the same problem. It's easy to fix.

Simply pull your printer away from the wall about 8". The tray needs to stick out from the back of your printer when it loads. If it hits the wall, it will not work properly and eject. Just try moving your printer forward enough so the tray can stick out from the back and you'll be fine.

RJP

Dec 17, 2007 | Epson Stylus Photo R220 InkJet Printer

1 Answer

Epson AcuLaser C900 Printer


Error Code 6001 ~ 6999 are simply service required errors and are very general. I would imagine that if the tray is missing the printer will produce a fault. For starters it will think it has no paper and therefore will not try to pick up paper from the tray. If the tray is opened during operation I believe the printer stops, therefore there must be a sensor for the tray - no tray means sensor is operated. Best guess - fit a tray.

Apr 07, 2007 | Epson AcuLaser C900 Printer

Not finding what you are looking for?
Tektronix Phaser 860 Thermal Printer Logo

Related Topics:

112 people viewed this question

Ask a Question

Usually answered in minutes!

Top Tektronix Office Equipment & Supplies Experts

Vincent G
Vincent G

Level 3 Expert

2361 Answers

STEVE

Level 3 Expert

34188 Answers

Vuk B

Level 3 Expert

717 Answers

Are you a Tektronix Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...