SOURCE: help! no bass sound, low volume
You might want to try using a different size of the earpieces that come with it, and make sure they're inserted fully into your ear. They come with three different size earpieces because people's ears are shaped differently, and having the right size can make a HUGE difference in the sound. If it's done right, it should basically feel like you've just inserted an earplug into your ear.
If that doesn't help, and you've tried another pair of headphones to verify that it's not a problem with your sound source, I would guess you were unlucky enough to get a defective pair.
SOURCE: right headphone break & malfunction (sound keeps breaking up)
all skullcandy headphones have a lifetime guarantee just take them back to the shop!
SOURCE: Skullcrusher Bass not working.
You might want to check out my tip on replacing dodgy cable/plugs on headphones.
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