Kenmore Elite Dishwasher 630 1630 9400 Soap Dispenser Problem

Hi,
There are three common problems that cause the Soap Dispenser or Cup not toopen. I have a tip that will explain these problems in detail....

Dishwasher Repair Problem Detergent Cup does not Open

heatman101

What you have is a faulty cycle timer. Replace this and your dispenser will dispense the soap when prompted.

Yes you put the dishwasher soap in the soap dispenser. Then you close the lid to it. then shut the door and start the dishwasher.

Hi there,

Well you can please follow the below steps -
1. Remove any dishes in the dishwasher. Unhook the dishwasher's dish trays or racks from their tracks, and set aside. Empty the soap dispenser if it contains unused soap that failed to dispense. Use a wet rag to wipe down the interior of the dishwasher, as well as the inside of the dispenser.
 
2. Close the dispenser, and shut the dishwasher door. Turn the dishwasher on to a manual setting, then stop it and open the appliance. Check to see if the dispenser is open. If it is, continue to Step 2. If the dispenser is closed, skip to Step 4.

3. Switch dishwasher soap. Some dishwasher dispensers have difficulty with dry or liquid dishwashing soap, depending on the make and model of your dishwasher. Incompatibilities typically result in the dispenser sticking shut, which explains why the dispenser opens when empty. Switch to liquid soap if you are using dry powder soap, or vice versa.

4. Check the dishwasher soap dispenser's spring. The spring is located behind the dispenser top's hinge. Consult your dishwasher's original manufacturer's manual or user guide to find a replacement spring. Pop the old spring out with a screwdriver, and replace with a new spring. This should resolve any issues related to the dispenser failing to open.
Please post comments if you need more help or information..........

Good Luck!!

Thanks

I had the same problem once. Make sure nothing is stacked in front of the soap dispenser when you close the door. Slowly close the door and follow the soap dispenser to make sure it has enough clearance to open.
Let me know how it goes.
Regards,

is your soap door open when this happens if it is then make sure there's no water or other liquids in the dispenser from loading the washer one tablespoon of water in there will clump up the soap and it won't drop when it pops open

Dispenser may be bad. Push the hi-temp button , air -dry, hi-temp, air-dry in that order. All lights will lite up and this will do test cycle of all components. If soap disp opens then soap tab may be the issue. I have had intermittent dispenser issues and they are often hard to solve as other components may be at fault.

Use gel run a few cycles and help clear and then don't overfill w gel soap

do you have a salt unit fitted. I had the same problem and the repair guy had to replace the salt unit as it was blocked up. Failing that it might be the board not opening the solenoid to allow the water to be jetted through the soap dispenser.

I had the same problem with my GE Adora. The dishes were getting cloudy and the soap dispenser would not open. Turns out the hard water deposits were causing the soap dispenser to stick shut. I purchased and used Dishwasher Magic which is a dishwasher cleaner designed to remove limescale, rust and buildup. I used as directed and now my dishes are sparkling and the soap dispenser pops right open.