Sony nwz-e436f frozen on connecting screen

Hi,

If the Player is frozen while connected to the Computer, then reset the Player by pressing the RESET button without disconnecting from the Computer. Once the Walkman player is reset, then remove it from the Computer. If the portable player is still not responding, reset it by pressing the RESET button with a small pin or similar object.
Confirm that the portable player is connected to a working USB port and that it is charging. If necessary, connect it to a different port. When connected properly, the battery icon will be animated or it will indicate the charge status such as FULL when charging is completed.
After charging the Walkman Player, you can use it. If the issue persists, FORMAT the Player to resolve the issue.
To format the player, select the FORMAT option from the Common Settings menu of the Player.

Thanks for contacting FixYa.

First, you should check if the 'hold' button is in the on position, if it is then turn it down then turn the device on. If not, try and charge it until the battery says full.

If nothing works, you'll have to send it in for repairs or get a new one.

It may be a loose ribbon cable going from battery compartment to main circuit board. THey have tendency to work loose.

did anyone ever get back to you on this? I'm having the same problems.

SONY NWZ-E436F DIGITAL media player | PROBLEM : my battery was low So i tried charging it by connecting the usb to my computer...it charges for 3-4 seconds till the time it shows do not disconnect the moment it shows connecting it shows the battery sign full.... i tried it again and now it has hung and i try to put it on it just shows every moment has its music...and the battery is still low i believe it doesnt go further

try a different cable and a different pc. if it still dont work than send it back as defective

on the back of the mp3 it should have a reset button on it. press it and try to turn it on.
( it wont erase anything)

Yeah, I had this problem too because I was connecting the USB proprietory connector/cable at the front USB drives on the computer. If you have been using front USB connecters, try using the back USB drive connecters.

It worked for me :)

Your only solution, if you have tried all of those methods, is to replace the USB cable or find out from Sony if you still have a warranty on that product. The help page and Sony's phone number can be found here:
http://esupport.sony.com/US/perl/model-faq.pl?mdl=NWZE436F

My sony NWZ-E436F wouldn't charge until i put the hold button on hold.(charge thru computer connection)After a few hours it was fully charge,Give it a try.



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