Take the radios back to a very basic setting with all special features turned off. If the radios have a Qt filter check to see it is turned off, and set your Code to zero (off) on both units. Also, check to see your battery is good in both units. Trade the battery with a known good radio to see if the problem moves to the other radio, is a simple test.
SOURCE: MOTOROLA TALKABOUT T5400
First check your batteries. Try the battery pack from a known good radio. If you do not have a battery problem, your issue is probably non-reversible. Sorry. This style radio is non-repairable. The repairable Talkabout units include the Distance, Distance DPS, the TA-7400 and TA-7200.
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