Paper feed tray broken

SOURCE: MFP not recognizing paper yet continues to give paper jam errors

On the Manual paper feed you should see a piece of plastic that sticks down where you put the paper, it's called a Flag, make sure that this moves freely back and forth (or up and down)

If the flag is broken or does not move freely the printer will not know that there is paper in the MPF

if you need further assistance in this diagnosis please contact us at [email protected] we are Dell certified

SOURCE: 3110cn paper tray has small white plastic clip

I've seen this problem before on Dell 3110/ 3115 and other versions of the same printer chassis.

The broken part prevents the paper being 'lifted' to the pickup roller and paper out sensor, so it thinks ther is no paper in the tray, and can't pick it up.

Look on 'the usual internet auction site' (as ever), and you'll probably find one (I'll list one in the next couple of days).

SOURCE: I have a Dell 5210N

Check the software provided or installed on your Computer you use for work(printing software), look for print properties, check for print settings, look for manual Feed, Under manual Feed, set it for letterheads, however this has to correspond with the Applications you are using to print letterheads out of( under print, into the preferrences you should be able to have the settings as well). If your printer software does have these settings, then you will have to do it Manually upon every print.