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Is this a front loading machine? Also whats the model number when you open the door? If this is a front loading machine and you haven't been using HE soap, it's almost certain it's the brearing.
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The sounds of 'metal grinding/banging" begs the question of whether or not its even safe? If you hear that sound all the time or as you say ONLY during the agitation cycle suggests that you be able to service the tub/motor mounts in the underneath chass--which is a heavy-duty technician job. A Maytag technician has the tools you need. Or the obvious...get another one from a friend who is upgrading to a new washer and hands it down to you for a little change.
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If you're hearing gears grind, you're looking gearcase (transmission) issues!!! How old is this unit? A new gearcase...you're looking well over $300!!!
if it's making a noise then either your drain pump bearing is going out or your thrust bearing is going out (assuming the noise happens in both spin and wash). Tip the washer backwards so that you can get underneath of it. Take the belt off and spin the pump pulley on the right side. This should spin effortlessly.
The middle pulley is the trustbearing pulley. Spin this--- one direction it should have a little bit of resistance--- the other should have more resistance
On the transmission there are two shift arms. One shift arm controls the agitator and the other shifts to spin the cloths. If the washer has been making a "clicking" sound when it trys to spin, the solenoid that shifts the spin shift arm is not catching and the drum will not spin. The other possibility is the spin clutch is slipping and make a "grinding/ratcheting" sound. Neither, unfortunately are inexpensive to fix.
If you can describe the sound and when it occurs, I might be able to get closer.
Let me know.
Regards,
This washer is JUNK!!!!!! We have the same washer (2 1/2 years old) and same problem. Tried to replace the bearing myself, no luck. So I called a repair man to come out and look at it. As soon as i told him the model number, they would'nt even come out. Very common problem for this washer. We are on our way to Sears to purchase a Kenmore.....GOOD LUCK
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