SOURCE: Maintenance kit for Xerox 8500
Contact the company that you purchased the maintenance kit from.
They should have the solution or send you a replacement.
I know of no way to change the Xerox printer to match up with a non Xerox maintenance kit. They would not set the machine up to accept non Xerox products since that voids warranties.
SOURCE: New maintenance kit
Hi Did you run up the developer unit? Menu button down to Other then to Service and press enter on developer and switch off and turn on will run for a while. In the service menu after you run up the dev unit you may have a option in there to press enter on the MK Symbol.
Cheers
SOURCE: Reset maintenance counter
To reset the Maintenance counter yiu need to go into Config Mode.
Power on the printer while holding the 2 & the 6 button.
You will see the maintenence counter and can reset it from there.
SOURCE: Need to reset the counter
First, you enter the config menu by powering off the printer. Hold the middle and right arrow buttons and turn the printer back one. Continue to hold until you see Performing self test. Then release. You will then see config menu. Scroll down to reset maintenance count and press select. It will reset and bring you back. Then restart the printer.
SOURCE: RESET INSTRUCTONS FOR XEROX 8560 MAINTENANCE KIT
There is no reset. Xerox never designed a supply reset for this machine.
If you installed a new one, either 1) you've got a bad one (get it replaced under warranty) 2)
the chip is not being read (due to drum maintenance camshaft cracked and out of position
You can access the following by hitting the menu key
1. Enter the maintenance mode [>>Maintenance].
2. Press the OK key. [>>Maintenance?] will be displayed.
3. Press the OK key twice. The counter for each component is reset immediately.
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