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thanks. we've solved the problem by installing a new driver. does this specific printer have high quality print out? we couldnt find out just yet as it needs to be cleaned, according to the technician. if it does not have photo-quality print out, we'll exchange it.thanks. we've solved the problem by installing a new driver. does this specific printer have high quality print out? we couldnt find out just yet as it needs to be cleaned, according to the technician. if it does not have photo-quality print out, we'll exchange it.
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check your printer preference setting in computer driver you will see default set to black and white. select doc then select printer goto printer preference and select color
Unfortunately, no, the printer won't print even in color if the black toner is empty. The black drum rotates whether the copier is printing in black & white or color, so if black is empty you can't print at all.
The black along the side of the paper is usually the black photoconductor , it also could be the fuser. If the color reg says can't be preformed it probly needs a new transfer belt. If the color reg completes and the colors still don't line up it might be the laser. It also could be dirty reg sensors.
Hi there the smudges are most likely down to the black PCU (Drum Unit) and following are the reasons for the two fault caode you have given me.
SC 261 LD HP sensor not switched off (for K only) After the laser beam pitch was changed, it takes more than five seconds for the HP sensor to switch off. • Defective motor • Defective sensor • Mechanical problem when switching the actuator • Brown fuse (FU81) on the Power supply unit 1. Turn the main switch off and on. 2. Check the sensor actuator position of the LD positioning motor. 3. Replace the LD positioning motor. 4. Replace the LD home position sensor. 5. Check and/or replace the PSU.
SC 380 Black development motor error SC 381 Color development motor error When the motor speed is within the target level, the motor sends a lock signal (High to Low at CN214-5) to the BCU. SC380 is detected under the following conditions: • The Lock signal stays High 2 seconds after the motor turns on. • The Lock signal stays Low 2 seconds after the motor turns off. • The Lock signal stays High for more than 2 seconds while the motor is on. • Defective motor • Defective BCU 1. Turn the main switch off and on. 2. Replace the motor. 3. Replace the BCU.
thanks. we've solved the problem by installing a new driver. does this specific printer have high quality print out? we couldnt find out just yet as it needs to be cleaned, according to the technician. if it does not have photo-quality print out, we'll exchange it.
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