How old is you ersion of Java? Have you tried updating it? You can do this by clicking on the Java icon in "device manager" and then click on "update" tab. You should also have the latest verion of Flash Player. You said you reinstalled..., but aht did you reinstall? You may want to uninstall the Java and rinstal here;
http://www.java.com/en/
Go into "programs and features" and uninstal any Java software, restart, then go to his link and download. If you'd like Adobe Flash Player youcan get that here;
http://get.adobe.com/flashplayer/
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