Keyboard will not connect

3 options to try: 1) Check that correct language keyboard still loaded; 2) Make sure its QWERTY and not DVORAK keyboard setting; 3) Switch off, remove Logitech, plug in an old keyboard and see if problem still there. With old keyboard and no Logitech, delete drivers for Logitech keyboard, switch computer off then back on slowly, reconnect Logitech and see if problem solved.

Try resetting the computer then hitting the connect button on the keyboard after the computer has started. Or unplug the keyboard and turn the comp on before plugging in the keyboard and hitting connect.

Plug in an external usb keybaord and check to see if it works. This will make sure there is nothing wrong with the laptop and just the laptop keyboard.

If this works then this means that your laptop keyboard has been disconnected from the laptop. remove your keyboard from the laptop and check to see if the connection has been damaged or removed. Unplug the connection, plug it back in and test.

Please rate if this helps.

Thanks

Hello,

I would recommend making sure the keyboard is connected to the proper connection on the pc. If it is, check to make sure you have no POST error when the pc reboots. (Most times your pc will halt if no keyboard is detected.) If you get no error after the reboot and your connections are correct, you will need to get a new keyboard.

PS - Make sure you 9 pins in the connector of the keyboard connection. (Look at the end that plugs into the pc you can see the pins form a semi-circle.

Good Luck
C2Solutions

Just make sure the sensor usb receiver is properly connected just unplug it and plug it again. and the n press the connect button from sensor and to the keyboard. It will work.

Have a nice day and do not forget to rate please...!

You have to download the software from Logitech.com and install it. The software will help you encrypt a connection and make it start working again. The software will prompt you to type in a set of numbers and the connection will be there again. Don't worry... your mouse and keyboard are not broken. This happens quite frequently.

http://www.logitech.com/index.cfm/support_downloads/downloads/keyboard_mice_combos/&cl=us,en
This should be the link you need to find the software for your keyboard

If you need further help, reach me via phone at https://www.6ya.com/expert/hugo_f827544e52871d36

Check the cabling from transmitter unit to the back of your pc, unplug and plug the cable back in, perhaps to another USB port. When you do the connect button I have always down the transmitter first and then the device, like they keyboard or mouse. Make sure the batteries you used work. If you have another computer you could try it as a test.

Are the batteries good?
Normal 0 Press the Receiver button (and the lights will start flashing.
Then if the Keyboard isn't working, press the small RESET/CONNECT button on the back of the board to connect the keyboard to the receiver.

Normally Dell keyboard require a wireless uSB plug in that connects to your computer and there is usually a small button on both the keyboard and the end of the connector. Press them both. Normally preplacing batteries causes the connection to be disrupted.

Push the connect button on the wireless base, then push the connect button on the keyboard or mouse, that is supposed to reconnect the device. Make sure the wireless base is close enough to the keyboard.mouse, and nothing metal is blocking the path between the keyboard/mouse and the base.