SOURCE: GE washer won't agitate
I had this same problem with our GE top load washer. I just needed to pull harder. (Note: The agitator is held in place by about a dozen L-shaped clips in a ring around the agitator's base that will release more as you pull harder on the agitator.) Everything from the base below the large fins on up comes out together. Grab the shaft above the fins and pull slowly and hard. I had to take the entire tub out, lay it on the porch, put my feet inside of it, and pull the agitator assembly out. I wasn't able to pull it out while it was still in the washer. BE CAREFUL! DON'T **** IT OUT; that might injure your back; just pull out slowly and as hard as you can without hurting yourself. I was able to get it out successfully, but I am currently stuck at removing the bell below the agitator. Good luck!
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