My printer brother dcp-165c wont print black.i already bought a new black ink and replaced the old one but still it wont print.the printer can detect that the ink is full but still wont print black... same as his problem. but my printer brand is brother DCP 560-CN. it also dont print black eventhough the black cartridge is full.
Did you take the tape off the new cartridge and is the print head burned out for the black? if you installed the diagnostic's on it then run it and see what it says, otherwise expect the print head to be cooked, however it is possible to get a bad ink cartridge try tapping it on your finger and see if ink comes out if it does not then the ink cartridge is dried out or no good, about %15 of print cartridges are bad on just about any brand printer some more than others.
4,248 views
Usually answered in minutes!
×