Lexmark P4350 All-In-One InkJet Printer Logo

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Sue Veall Posted on Dec 22, 2017
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My printer keeps giving the error message that no black cartridge is installed. I have reinstalled the cartridge, cleaned the print cartridge contacts and nozzle, and cleaned to fix horizontal stripes. I still get the error message and the printer only prints from the colour cartridge.r

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A

Anonymous

  • Posted on Feb 23, 2007

SOURCE: Printing mostly blue with lines across page

I have the same problem that you are haveing, I changed the ink ,both black and color, and it hasen't helped any, I wanted to get a new copy and printer machine but I don't want to get one and have the same problem. I have runined a lot of print paper trying something else new. I am open to all suggestons. thanks Ken.

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CheckitRight

  • 1363 Answers
  • Posted on Oct 11, 2007

SOURCE: lexmark x1180 printer all in one

Clean the contacts on the cartidge and printer ( open the replace ink door wait for the printhead to come to center and turn off power) if that does not work then replace cartridge, it might be a recycled one that they did not chane the chip. 

A

Anonymous

  • Posted on Mar 11, 2008

SOURCE: Lexmark X125 keeps saying cover open change cartridge

try to make sure that the clear "ribbon" is situated correctly inside the unit, otherwise it will not communicate correctly with the moving electronics in the cartridge tray

Anonymous

  • 72 Answers
  • Posted on Jul 07, 2009

SOURCE: printer wont print at all. error message is 50C.

Hi Try These Solutions:

its quite simple really just turn off your printer then unplug it remove both cartridge's get like a wet baby wipe or something similar let them sit on it for @ 10 secs then just real easy wipe the front piece as well take the same wipe and wipe the heads in the printer well sort of dab them dont wipe let dry for @ 10 secs put them back in (note you will need to move your cartridges over to where load position by hand to and back) run a cleaning test then align test , then print a test page and wah lah works on every one i ever had to do . sort of fix the things u know. have fun hope this eases your day or better. merry christmas to all and to all good night in essence what has occured is the cartridge got shorted and has dried at the surface as well. try it any other tips you need well ask but not to many thats why i quit giving tips like 15000 email a week blow your mind apart

or
Well, I did all that but no dice. But then I noticed that the "protective" tape on the new cartridge had left sticky junk on the cartridge -- but NOT on the print heads, just on a regular part. I got rid of the sticky stuff and voila!

Anonymous

  • 3344 Answers
  • Posted on Feb 15, 2012

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    SOURCE: I have a four in one Lexmark x5630 printer and have replaced cartridges with brand new black and colour 36 & 37xl. The printer won't even print a test page - just says that cartridge error co

    The problem could be due to a communication failure between one of the printheads (cartridges) and the All-In One (AIO) or by a short in one if the printheads. Please follow the steps below to identify and fix cartridge issues:

    1. Make sure the printer is on.
    2. Open the printer cover. The print cartridge carrier moves and stops at the loading position, unless the All-In-One is busy. Note: If the carrier does not automatically move to the center, turn off the printer or unplug the printer from the power source and then carefully slide the carrier to the center.
    3. Remove both cartridges from the carrier.
    4. Close the printer cover.
    5. Re-brick your printer by pulling out the power supply - black box behind the printer where the power cord is plugged in to, and re-plug after 30 seconds.
    6. When the printer turns on, reinsert one cartridge first. Close the printer cover and check for any errors.
    7. If no error appears, reinsert the other cartridge. Close the printer cover.
    8. Replace whichever cartridge is causing the error to appear with a new genuine Lexmark cartridge. Try to print a document again to verify that the problem is fixed.
    Try to contact the store where you bought the new cartridge(s) and have them replace it. You may also contact Lexmark Technical Support Center for assistance (especially if you're using genuine cartridges).

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    Related Questions:

    0helpful
    1answer

    INkCartrige error 50c. Will not print. Display this note each time I try to make copy or print from computer.
    Hi there

    You should always mention the printer model as well as what operating system you use.

    This is what i found on LEXMARK's website about your error, and it seems you have one or 2 faulty cartridges, or you are using compatible cartridges instead of Lexmark Originals:

    Problem Error messages; Error: "Cartridge Error 50C"; Cartridge error; Black cartridge missing; Color cartridge missing Solution Cartridge Error 50C
    Your print cartridge has shorted.

    1. Power off your All-in-One and unplug it.

    2. Plug in your All-in-One again and turn it on.

    3. Uninstall and then reinstall your cartridges.

    4. If this does not resolve the issue, try the troubleshooting steps for the other cartridge errors below.

    Error: Black Cartridge Missing
    The black cartridge is not installed. (Install cartridge PN 82)
    Error: Color Cartridge Missing
    The color cartridge is not installed (Install cartridge PN 83)
    Cartridge Error
    Complete the following instructions:

    1. Power off your All-in-One.

    2. Use both hands to lift up the scanner unit until the scanner support holds it open.

    3. Turn the All-in-One on. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.

    4. Remove the color print cartridge.

    5. Lower the scanner unit until it is completely closed.

    6. If the error message reappears, replace the black print cartridge with a new print cartridge.
      If it does not repeat steps 1-3 and then go to step 7.

    7. Reinstall the color cartridge and remove the black print cartridge.

    8. Lower the scanner unit until it is completely closed.

    9. If the error message occurs again, replace the color cartridge.

    10. If an error message reappears, repeat steps 1-3 and reinstall both print cartridges.

    11. Lower the scanner unit until it is completely closed.

    12. If you receive the error message again, replace both cartridges.
    Hope it helps

    Andre
    Read full answer
    Sep 08, 2011 • Lexmark Office Equipment & Supplies
    0helpful
    1answer

    We have an HP 2015n printer with an error code of 10.1000. Can you please tell me what this code means? Thanks
    10.1000 Black e-label missing error Error message 10.1000 supply error alternates with Reinstall c00381084.jpg with a ? under the Black print cartridge gas gauge Description The black print cartridge or print cartridge e-label is missing. Action
    1. Install the black print cartridge.

    NOTE: If this error occurs upon initial power-up on the printer, remove all cartridges to check for the orange packing tape. If present, remove it before reinstalling the toners.
    Read full answer
    Nov 10, 2010 • Computers & Internet
    2helpful
    1answer

    Cartridge Error 50C consult user guide. I
    Error messages; Error: "Cartridge Error 50C"; Cartridge error; Black cartridge missing; Color cartridge missing Solution Cartridge Error 50C
    Your print cartridge has shorted.

    1. Power off your All-in-One and unplug it.
    2. Plug in your All-in-One again and turn it on.
    3. Uninstall and then reinstall your cartridges.
    4. If this does not resolve the issue, try the troubleshooting steps for the other cartridge errors below.

    Error: Black Cartridge Missing
    The black cartridge is not installed. (Install cartridge PN 82)
    Error: Color Cartridge Missing
    The color cartridge is not installed (Install cartridge PN 83)
    Cartridge Error
    Complete the following instructions:

    1. Power off your All-in-One.
    2. Use both hands to lift up the scanner unit until the scanner support holds it open.
    3. Turn the All-in-One on. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.
    4. Remove the color print cartridge.
    5. Lower the scanner unit until it is completely closed.
    6. If the error message reappears, replace the black print cartridge with a new print cartridge.
      If it does not repeat steps 1-3 and then go to step 7.
    7. Reinstall the color cartridge and remove the black print cartridge.
    8. Lower the scanner unit until it is completely closed.
    9. If the error message occurs again, replace the color cartridge.
    10. If an error message reappears, repeat steps 1-3 and reinstall both print cartridges.
    11. Lower the scanner unit until it is completely closed.
    12. If you receive the error message again, replace both cartridges.
    Read full answer
    Nov 10, 2009 • Lexmark X6170 All-In-One InkJet Printer
    0helpful
    1answer

    Won't print gives error message above power and function push button incorrect color cartridge installed---was working fine yesterday no cartridge was done...
    uninstall and reinstall printer and make sure u follow the promp and put the right cartridge in the right spot....black and color....2 different chambers
    Read full answer
    Apr 19, 2009 • HP PSC 750 All-In-One InkJet Printer
    0helpful
    1answer

    Have put in a new colour cartridge but the note on the printer comes up error 50C
    Cartridge Error 50C
    Your print cartridge has shorted.
    1. Power off your All-in-One and unplug it.
    2. Plug in your All-in-One again and turn it on.
    3. Uninstall and then reinstall your cartridges.
    4. If this does not resolve the issue, try the troubleshooting steps for the other cartridge errors below.
    Error: Black Cartridge Missing
    The black cartridge is not installed. (Install cartridge PN 82)

    Error: Color Cartridge Missing
    The color cartridge is not installed (Install cartridge PN 83)


    Cartridge Error
    Complete the following instructions:
    1. Power off your All-in-One.
    2. Use both hands to lift up the scanner unit until the scanner support holds it open.
    3. Turn the All-in-One on. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.
    4. Remove the color print cartridge.
    5. Lower the scanner unit until it is completely closed.
    6. If the error message reappears, replace the black print cartridge with a new print cartridge.
      If it does not repeat steps 1-3 and then go to step 7.
    7. Reinstall the color cartridge and remove the black print cartridge.
    8. Lower the scanner unit until it is completely closed.
    9. If the error message occurs again, replace the color cartridge.
    10. If an error message reappears, repeat steps 1-3 and reinstall both print cartridges.
    11. Lower the scanner unit until it is completely closed.
    12. If you receive the error message again, replace both cartridges.
    If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
    Thanks, Joe


    I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

    Read full answer
    Mar 03, 2009 • Lexmark X5150 All-In-One InkJet Printer
    0helpful
    1answer

    Error 50
    Is that an error code "Cartridge Error 50C" ? If so, see below....

    Cartridge Error 50C: Your print cartridge has shorted.
    1. Power off your All-in-One and unplug it.
    2. Plug in your All-in-One again and turn it on.
    3. Uninstall and then reinstall your cartridges.
    4. If this does not resolve the issue, try the troubleshooting steps for the other cartridge errors below.

    Error: Black Cartridge Missing - The black cartridge is not installed. (Install cartridge PN 82)
    Error: Color Cartridge Missing - The color cartridge is not installed (Install cartridge PN 83)

    Cartridge Error: Complete the following instructions:
    1. Power off your All-in-One.
    2. Use both hands to lift up the scanner unit until the scanner support holds it open.
    3. Turn the All-in-One on. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.
    4. Remove the color print cartridge.
    5. Lower the scanner unit until it is completely closed.
    6. If the error message reappears, replace the black print cartridge with a new print cartridge.
    If it does not repeat steps 1-3 and then go to step 7.
    7. Reinstall the color cartridge and remove the black print cartridge.
    8. Lower the scanner unit until it is completely closed.
    9. If the error message occurs again, replace the color cartridge.
    10. If an error message reappears, repeat steps 1-3 and reinstall both print cartridges.
    11. Lower the scanner unit until it is completely closed.
    12. If you receive the error message again, replace both cartridges.

    Read full answer
    Nov 22, 2008 • Lexmark X5150 All-In-One InkJet Printer
    0helpful
    1answer

    HP PSC 750 message says error, black ink cartridge installed incorrectly.
    Just replace the cartridge.
    Read full answer
    Sep 29, 2008 • HP PSC 750 All-In-One InkJet Printer
    2helpful
    2answers

    Hp psc2410xi
    The following error message appears on the color graphics display after you insert a cartridge: Remove and Check Print Cartridges . The printer will not print. The message does not specify which cartridge has caused the error. Solution This error message indicates that the printer cannot determine which cartridge is causing the error. Follow the steps below to solve the problem.
    1. Remove the color cartridge from the left stall (which has a blue latch) and refasten the latch. Leave the other cartridge in place.
    2. Close the printer, wait 10 to 15 seconds, then look at the LCD display.
      • If the LCD display reads Insert Color Cartridge in Left Stall , the color cartridge may be causing the problem. Follow the steps below:
        1. Clean the color cartridge contacts.
        2. Reinsert the color cartridge into the carriage and close the blue latch.
        3. Close the printer and wait 10 to 15 seconds.
        4. If the LCD display reads Remove and Check Print Cartridges , replace the color cartridge.
      OR
      • If the LCD display reads Remove and Check Print Cartridges , follow the steps below:
        1. Reinsert the color cartridge.
        2. Remove the black or photo cartridge, depending on which one is installed in the right stall. The right stall has the gray latch. Be sure to refasten the latch on the empty stall.
        3. Clean the black or photo cartridge contacts.
        4. Reinsert the black or photo cartridge.
        5. Close the printer and wait 10 to 15 seconds.
        6. If the LCD display reads Remove and Check Print Cartridges , replace the black or photo cartridge.

    1. Remove and then reinsert the cartridge indicated in the error message.
    2. If the error is still displayed, clean the contacts.
    1. If the error message is Error. Remove and Check Black or Photo Cartridge , the following steps may help:
    1. Remove both cartridges, lower the latches, and close the printer access door.
    2. Turn off the unit by pressing the On button on the front panel. Wait for the printer to completely shut down.
    3. Turn the printer back on by pressing the On button.
    4. When the message display reads Insert Print Cartridges , open the access door and replace the cartridges.
    1. If neither of the steps above fixed the problem, either the cartridge or the printer is faulty
    Read full answer
    Aug 12, 2008 • HP LaserJet 5L Printer
    1helpful
    1answer

    DELLA 940 DOES NOT PRINT
    Hi there Error 50c

    Regarding the Dell A940 "Error 50c"....the user guide doesn't seem to mention "Error 50c". They do, however, mention a "Cartridge Error" on page 52 of the manual. They claim this means that the printer has detected a short circuit (fuse/resister) in the cartridge. As you may or may not have noticed in the manual, this is what they recommend doing about it:

    1) Press Power to turn the printer off.

    2) Lift the printer cover/lid (scanner unit) until the scanner support holds it open.

    3) Turn the printer on.
    The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

    4) Remove the color ink cartridge.

    5) Lower the printer (scanner unit) until it is completely closed.
    If the error message displays again, replace the black cartridge with a new black cartridge.

    If the error message does not display, repeat steps 1–3 and then go to step 6.

    6) Reinstall the color cartridge and remove the black ink cartridge.

    7) Lower the printer (scanner unit) until it is completely closed.

    If the error message displays again, replace the color cartridge with a new
    color cartridge.
    If there is no error message (indicated by flashing lights), repeat steps 1–3 and then reinstall both ink cartridges.
    8) Lower the printer (scanner unit) until it is completely closed.

    If you get the error message again, while both cartridges are installed, replace both of the cartridges.

    Basically, what they want you to determine is,....if the short circuit is with the "black ink" cartridge or the "color ink" cartridge and then replace the cartridge that has the problem.

    You may have to buy a new cartrige.
    Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
    All The Best: Pineworks
    Read full answer
    Jul 20, 2008 • Dell A940 All-In-One InkJet Printer
    18helpful
    3answers

    My Lexmark is X6100 Series - Cartridge Error 50C consult user guide
    Cartridge Error 50C
    Your print cartridge has shorted.

    1. Power off your All-in-One and unplug it.
    2. Plug in your All-in-One again and turn it on.
    3. Uninstall and then reinstall your cartridges.
    4. If this does not resolve the issue, try the troubleshooting steps for the other cartridge errors below.

    Error: Black Cartridge Missing
    The black cartridge is not installed. (Install cartridge PN 82)

    Error: Color Cartridge Missing
    The color cartridge is not installed (Install cartridge PN 83)


    Cartridge Error
    Complete the following instructions:

    1. Power off your All-in-One.
    2. Use both hands to lift up the scanner unit until the scanner support holds it open.
    3. Turn the All-in-One on. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.
    4. Remove the color print cartridge.
    5. Lower the scanner unit until it is completely closed.
    6. If the error message reappears, replace the black print cartridge with a new print cartridge.
    If it does not repeat steps 1-3 and then go to step 7.
    7. Reinstall the color cartridge and remove the black print cartridge.
    8. Lower the scanner unit until it is completely closed.
    9. If the error message occurs again, replace the color cartridge.
    10. If an error message reappears, repeat steps 1-3 and reinstall both print cartridges.
    11. Lower the scanner unit until it is completely closed.
    12. If you receive the error message again, replace both cartridges.
    Read full answer
    Jan 14, 2008 • Lexmark X6170 All-In-One InkJet Printer
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