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Posted on Jan 20, 2014

Spin Cycle Problem PLEASE HELP

In service mode, the washer will spin the full 1000 RPM's. However, in normal mode, the washer will not acquire full spin speed. It will cut off in High Speed mode after a few minutes also. Clothes are soaking wet when spin cycle ends. Why?

1 Related Answer

Anonymous

  • 1 Answer
  • Posted on Jan 08, 2009

SOURCE: LG front load washer/ clothes still wet after final spin

The heavy jacket prevented the washer from spinning at a rapid pace, so I added a heavy bathrobe to absorb some of the water and to balance the load. The washer then spun very quickly and drained out all the water.

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Could you do a Spin Only cycle with that same wet wash load and set the SPIN for Max Extract. After you start the Spin Only cycle put the machine in Service Mode and watch the RPM range. This cycle sets the display to 12 minutes. Let’s see if the wash load remains wet and what max RPM is reached.

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I have a Maytag Neptune TL. The machine is working normally except it's not able to fully extract the water out of the clothes. When the full cycle is complete the clothes are still dripping wet. I have a...

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Enter into Service Mode;
Page 14 of the Service Manual; below I have cut and paste the instructions.

Enter / Exit Service Mode
To enter Service Mode press the Enviro Plus and Spin Only keys (simultaneously) for three seconds or until the control beeps.
Now go to page 14 and enter this front panel key pad press to start a Quick Spin Test and see if the machine with that wet clothes load will spin the wash basket to 850RPM.
Quick Spin Test
While in Service Mode, press the Hand Wash
key to start a Quick Spin Test.
Quick Spin test steps are as follows:
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seconds. Pump drains machine.
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seconds.
4) Spin to index speed 350 rpm and hold for 6 seconds.
5) Spin to index speed 550 rpm and hold for 6 seconds.
6) Spin to index speed 700 rpm and hold for 6 seconds.
7) Spin to index speed 850 rpm and hold for 6 seconds.
Pump out.
8) Coast down to 0 rpm chimes 3 times.

Hit the Off button to get out of service mode.

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I’m an owner of the machine.

I assume the machine is not displaying and error code to the LED Display?

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Service Mode

System Diagnostics
SERVICE MODE
The service mode provides service personnel the
ability to verify the operation of the washing machine.
The service mode can be entered in the middle of
any wash cycle. While in the service mode, the
servicer can start a variety of special service tests.
Accessing Service Mode:
Pressing down the delicates and heavy soil keys for
3 seconds places the machine in the service mode.
Motor speed will be displayed when started. To exit
Service Mode, press delicates and heavy soil keys
for 3 seconds again.
Troubleshooting
December 2004 4 16025861
©2004 Maytag Services
Stage of
Wash Cycle
Advances To
Presoak End of Presoak
Wash Every 5 Minutes of
Wash Time
Spin/Drain Every Step of The
Spin Profile
Rinse End of Rinse
Speed Range Displayed
a) 0-99 rpm 0-99 (actual)
b) 100-999 rpm Speed / 10
Quick Service Cycle
While in service mode, pressing the delicates key
will start a quick service cycle. This will be a quick
check of all systems.
The following steps will be followed.
1. Energize the cold and bleach water valves. Fill to
Low level, then turn bleach and cold off.
2. Energize the hot and fabric softener water valves. Fill
to high level, then turn all valves off.
3. Lock the door.
4. Tumble using 7/3 tumble pattern for 12 sec.
5. Turn the drain on.
6. Spin to 800 RPM using default rates.
7. End spin and coast down.
8. Unlock the door when the RPM is zero.
9. Display a ‘PA’ (Passed) on continuously for 10 seconds
if no diagnostic codes were logged during this
test.
The up arrow if pressed will advance to the next step.
The right most dot will be turned on as an indication
of failure and stay on until quick service cycle test
has reached the end. Any diagnostic code logged
during this test will result in failure of the test, but will
not necessarily stop the test. While in quick service
cycle, the pressing of the hand wash will suspend
the machine at this step for 30 minutes until the
Hand Wash key is pressed again. All LED’s will
flash on and off while the cycle is suspended, or on
hold.
Motor Drive System
To check the system, check the board for proper
output to the motor control. Performing a board
output test does this. Then perform the Motor
Control Board Output Test.
Motor Control Board Output Test
1. Disconnect power to the washer.
2. Remove the front panel and pull the JP4 Connector
from the motor control board.
The following Quick Spin test steps are as follows:
1) Lock the door.
2) Spin to 350 rpm and hold for 6 seconds.
3) Spin to 550 rpm and hold for 6 seconds.
4) Spin to 600 rpm and hold for 6 seconds.
5) Spin to 650 rpm and hold for 6 seconds.
6) Spin to 800 rpm and hold for 6 seconds.
If the Spin key is pressed again during the Quick Spin
test, the current speed will be held indefinitely. Pressing
the Spin key again will allow the quick test to
proceed as listed above.
When the washer is in the Service Mode, the speed
will be displayed as a two digit number or a letter/
number.
Quick Spin Test
While in service mode, the pressing of spin key shall
start the washer in the quick spin mode.
3. Reconnect the washer power cord to supply
voltage. Make sure the door is closed.
4. Press delicates and heavy soil keys for 3 seconds
to activate Service Mode.
!
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