Wont print error message 165:hw_interrupt_hwv2.c also 0xb9000001

Question 1

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I am getting the following error message Error:0xb9000049 165:hw-interrupt_hwv2.c what is the issue and how do I correct this?

Hi,

Please visit the below link and follow the recommended steps by HP to troubleshoot.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00489814&cc=us&lc=en&dlc=en&product=422000&tmp_track_link=ot_search

Regards,
Riztech

May 22, 2011 • HP PSC 2355 All-In-One InkJet Printer

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HP PSC 2355 is stopping in the middle of printing. Then can't even get it to turn off. message )xb984489d and 165 hw interrupt_hwv2.c Can you help?

Just fixed a HP PSC 2355 that had this problem. Turned out it was caused by dried out electrolytic capacitors on the printer circuit board. You can check it yourself by carefully removing the plastic cover around the power / USB connectors and then blowing warm air in to the opening with a hair-dryer for a couple of minutes. If everything's working now, you probably have faulty capacitors. Exchanging them is another matter entirely, don't attempt this unless you have a good working knowledge of electronics!

Mar 31, 2011 • HP PSC 2355 All-In-One InkJet Printer

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Error:0xb9bef00e165:hw-interrupt

An '0x ...' Error Message Displays on the Front Panel When Printing HP Photosmart C5380 All-in-One Printer - HP Customer Care (United States - English)

Mar 25, 2011 • HP PSC 1610 All-in-One Printer, Scanner,...

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I keep getting the message "carriage jam" on my HP

I'm not an expert but this is lnk that helped me with my problem. http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00304007&tmp_task=solveCategory&lc=en&dlc=en&cc...

Dec 15, 2010 • HP PSC 2355 All-In-One InkJet Printer

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Wont print error message 165:hw_interrupt_hwv2.c also 0xb9000001

Follow this link and select your Operating System. Go through the steps listed. You may need to completely uninstall your printer and reinstall. If you do not have your installation cd you can also get that from this website. Let me know if this helps
Lori
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02251801&lc=en&dlc=en&cc=us&product=422000
pls leave rating if at all helpful, thanks!

Oct 12, 2010 • HP PSC 2355 All-In-One InkJet Printer

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I am getting error messages on the screen on the printer. it says Error 0xb9000123 and under that 165:hw_interrupt_hwv2.c What is this and can I fix it?

Hp Support --->link.

Oct 05, 2010 • HP PSC 2355 All-In-One InkJet Printer

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The same

youre showing a hardware interrupt code for the printer... check with HP on the specific by mfg website

Sep 14, 2009 • HP PSC 2355 All-In-One InkJet Printer

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ERROR MESSAGE AS ABOVE

Hi

Click here and follow the instructions to resolve this issue.

May 13, 2009 • HP PSC 2355 All-In-One InkJet Printer

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1answer

Wont print error message 165:hw_interrupt_hwv2.c also 0xb9000001

I moved the printer to a different area of living rooom, and when I plugged it back in now I get this same thing happening! I can't turn off power, and do anything.

Feb 09, 2009 • HP PSC 2355 All-In-One InkJet Printer

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Hp printer model # 2355 all-in-one

Solution one: Reset the product Use the instructions below to resolve the issue by restarting the product.

Disconnect the Universal Serial Bus (USB) cable from the back of the product, but leave the product turned on.
Open the cover of the product and remove the print cartridges.
Close the cover and wait for the Insert Ink Cartridges message to display.
Disconnect the power cord from the back of the product and wait for one minute.
Reconnect the power cord. If the product does not automatically turn on, press the Power button.
Open the cover and reinsert the print cartridges.
Close the cover. If prompted, print a calibration page.
Reconnect the USB cable, and try to print a print job from the computer.

Solution two: Service the product If you have completed all the steps listed above and are still experiencing a problem, service the product.

Nov 05, 2008 • HP PSC 2355 All-In-One InkJet Printer

Question 2

Anonymous

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Posted on Jun 29, 2009

Anonymous

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The error is indicative of a hardware error.
Remove the power cord, hold # + 6 (semi-full reset) or # + 9 (full reset) buttons, then connect the power cord again, wait 3 secs (or until "Initializing Full Reset" appears on the printer display) and release the buttons.
This will set the printer configurations to its factory defaults.
Reset: Press the * and # buttons (simultaneously), followed by 1 , 2 , and then 3
Underware menu: Press the * and # buttons (simultaneously), followed by 1 , 2 , and then 4
Clear and reset NVM RAM: Press and hold OK and Cancel while plugging in the power cord.
If none of those work, it will need to be returned to HP as a failed unit.

sludgetrough Dec 08, 2010

The PSC 2355 does not have a * or # key on it, as this unit does not support faxing. Can you please provide reset instructions for this unit?
Anonymous Oct 03, 2015

This answer works with the HP Photosmart 2610 all-in-one PRINTER-FAX-SCANNER-COPIER.

×

Answer 2 · 9/6/2009 12:00:00 AM

Anonymous

1 Answer
Posted on Sep 06, 2009

SOURCE: wont print error message 165:hw_interrupt_hwv2.c also 0xb9000001

I moved the printer to a different area of living rooom, and when I plugged it back in now I get this same thing happening! I can't turn off power, and do anything.

Answer 3 · 9/6/2009 12:00:00 AM

Anonymous

1 Answer
Posted on Sep 06, 2009

SOURCE: wont print error message 165:hw_interrupt_hwv2.c also 0xb9000001

I moved the printer to a different area of living rooom, and when I plugged it back in now I get this same thing happening! I can't turn off power, and do anything.

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Wont print error message 165:hw_interrupt_hwv2.c also 0xb9000001

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I am getting the following error message Error:0xb9000049 165:hw-interrupt_hwv2.c what is the issue and how do I correct this?

HP PSC 2355 is stopping in the middle of printing. Then can't even get it to turn off. message )xb984489d and 165 hw interrupt_hwv2.c Can you help?

Error:0xb9bef00e165:hw-interrupt

I keep getting the message "carriage jam" on my HP

Wont print error message 165:hw_interrupt_hwv2.c also 0xb9000001

I am getting error messages on the screen on the printer. it says Error 0xb9000123 and under that 165:hw_interrupt_hwv2.c What is this and can I fix it?

The same

ERROR MESSAGE AS ABOVE

Wont print error message 165:hw_interrupt_hwv2.c also 0xb9000001

Hp printer model # 2355 all-in-one

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PSC 2355 All-In-One InkJet Printer

I am getting the following error message Error:0xb9000049 165:hw-interrupt_hwv2.c what is the issue and how do I correct this?

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Wont print error message 165:hw_interrupt_hwv2.c also 0xb9000001

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Attachments: Added items

Related Questions:

I am getting the following error message Error:0xb9000049 165:hw-interrupt_hwv2.c what is the issue and how do I correct this?

HP PSC 2355 is stopping in the middle of printing. Then can't even get it to turn off. message )xb984489d and 165 hw interrupt_hwv2.c Can you help?

Error:0xb9bef00e165:hw-interrupt

I keep getting the message "carriage jam" on my HP

Wont print error message 165:hw_interrupt_hwv2.c also 0xb9000001

I am getting error messages on the screen on the printer. it says Error 0xb9000123 and under that 165:hw_interrupt_hwv2.c What is this and can I fix it?

The same

ERROR MESSAGE AS ABOVE

Wont print error message 165:hw_interrupt_hwv2.c also 0xb9000001

Hp printer model # 2355 all-in-one

Not finding what you are looking for?

PSC 2355 All-In-One InkJet Printer

I am getting the following error message Error:0xb9000049 165:hw-interrupt_hwv2.c what is the issue and how do I correct this?

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