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Madison Posted on Jan 21, 2014
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I am trying to print the Counter for each User on my MP C3502 machine. I have been able to successfully print the counter from our other 2 machines (3352SP, 4002SP) but when I follow the same steps for the C3502 I get to the [Display/Clear/Print Counter per User] button and after pressing it I am given a notification that I do not have Permissions to Access. How do I fix this?

1 Answer

Frank miller

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  • Ricoh Expert 164 Answers
  • Posted on Jan 23, 2014
Frank miller
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Joined: Jan 23, 2014
Answers
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Someone set it up were these function you have to log in . So either press log in button on panel or when you press user tool counter button press log in user might be admin and password leave blank. unless someone has set it up using different info. If so try supervisor and leave password blank

5 Related Answers

Anonymous

  • 832 Answers
  • Posted on Sep 17, 2007

SOURCE: Brother MFC-410CN Ink Jet Problem

Please push menu button then start mono then 4x arrow up. Display should be ||maintenance|| and printer should beep. What error code does the display show up?

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Anonymous

  • 4 Answers
  • Posted on Sep 30, 2009

SOURCE: Machine Error 51

More than likely you have a bad printhead, if its under warranty brother will pay to have it fixed, otherwise just play baseball with it and buy another one

Anonymous

  • 1 Answer
  • Posted on Dec 14, 2009

SOURCE: DCP-110c is showing machine error 46. I have

Many thanks - I fixed the error 46 by following the helful solution provided below.

mydcp110c


Rank: Apprentice
Rating: 86%, 8 votes

Hello!

Here is the "Unable to Clean" (code 46) solution:

The machine counts all purge (cleaning) operations in order to prevent the internal ink absorber box from overflowing with purged ink. An “initial purge”, for example, advances the purge counter by 187 + 420 = 607. When the purge counter approaches 6400, an internal "Machine Error 46" is generated. Further purge operations are prohibited, and therefore the printer becomes unuseable.

When an internal Machine Error 46 is generated, the user will see an “Unable to Clean” external message and will be unable to use the printer. The “Unable to Clean” external message can relate to many different internal error codes however.

The user can establish the internal Machine Error Code as follows: pull the mains cable out of the machine (power off), hold down the Menu/Set key, re-insert the mains cable into the machine (power on). The internal Machine Error Code will be displayed.

If there is a Machine Error 46, it is necessary to dismantle the printer, replace the ink absorber box (or possibly break the ink absorber box open and clean its absorbent sponges under a tap), re-assemble the printer and reset the purge counter to zero.

Solution no. 1. (DCP-110C):

The proper reset code sequence to reset DCP printers without numeric keypad should be as follows:

1. press buttons Set, Menu, Mono Start one by one, followed by up arrow key four times.this should all be done as short a time as possible, around 3 seconds.

2. enter maintenance mode 80 by pressing the up/down arrow key and set key to select numbers 8 and 0

3. press up arrow key several times to get to the Purge item

4. enter 2, 7, 8 and 3 using arrow/set keys to reset the counter

5. press Stop/Exit key to go to root of maintenance mode

6. enter 9,9 to exit maintenance mode

pineworks

Clive

  • 4362 Answers
  • Posted on Feb 08, 2010

SOURCE: Can't get past step 2 of the Canon i550 waste tank counter reset.

Hello you can try
Problem for Canon BubbleJet i560 InkJet
The waste ink is in the inside of your printer you need to get at it to clean out,
It may be all screwed down so you need to open all up or get a shop to do it for you.
It not an easy job but maybe you are handy with a screwdriver, it can be messy job.
But after this, you will have to reset the waist ink counter or it will still not work,

But but but but you can always try this to reset it first and clean it out again some time.

Canon Reset waste ink counter
1. Turn off printer
2. Hold down Resume button and press Power button.
3. Keep holding down Power button and let Resume button go.
4. Press Resume button 2 times then let BOTH buttons go.
5. Green lights will flash and then stop blinking.
6. When green lights are solid, press the Resume button 4 times.
7. Press the Power button and the printer should turn off, if not, press the Power button once more.
8. Your printer should respond as normal.



Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Doug Jordan

  • 28 Answers
  • Posted on Feb 12, 2010

SOURCE: Dell Printer 1720dn - Unable to reset drum counter..

"Press & hold the cancel button untill all lights start flashing in a sequence and then i release the button and close the front cover." "DO NOT release the button, but continue to hold down it while you close the front cover.

Printer offline: Right click on your printer in the "Printers and Faxes" folder and "UN Check" use printer off line,

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How do I do a meter reading

Press the user tools / counter key (hard key onn RHS with diamond shape / 123 on it).
Then on the screen scroll down x 1 & press the counter.
This will show the meter.
Alternative: log into the machine via its IP address (get this from the port no. in your driver), just type this into a web browser & you will go directly to the machine where you will find all sorts of useful information.
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I need to reset the NVram to clear the digital page counter what is the fix

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1- put out the NVRAM.
2- rotate the direction
3-turn the on machine for ( 5sec)
4-Turn off machine.
5- put again nvram
6- fix on default direction.
7- turn on machine
and see the counter. after done this work going sp mode and used memory all clear.
Best Regards
Syed Babar Ali
Cell : +971556272142
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Where I can read the meter on a printer Ricoh Aficio MP 2510

I assume you are saying the page counter???
You can print it by pressing the user tolls and pressing counter.
I think this is what you want...
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Canon mp 390 waste ink near full

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Machine error 46

Here is the answer to the Machine Error 46 (have just fixed my own MFC210C):


Machine Error 46 – Purged Ink Box Full MFC620CN/420CN/410CN/210C and FAX2440C

The machine counts all purge (cleaning) operations in order to prevent the internal ink absorber box from overflowing with purged ink. An “initial purge”, for example, advances the purge counter by 187 + 420 = 607. When the purge counter approaches 6400, an internal "Machine Error 46" is generated. Further purge operations are prohibited, and therefore the printer becomes unuseable.

When an internal Machine Error 46 is generated, the user will see an “Unable to Clean” external message and will be unable to use the printer. The “Unable to Clean” external message can relate to many different internal error codes however.

The user can establish the internal Machine Error Code as follows: pull the mains cable out of the machine (power off), hold down the Menu/Set key, re-insert the mains cable into the machine (power on). The internal Machine Error Code will be displayed.

If there is a Machine Error 46, it is necessary to dismantle the printer, replace the ink absorber box (or possibly break the ink absorber box open and clean its absorbent sponges under a tap), re-assemble the printer and reset the purge counter to zero.


Resetting purge counter MFC620CN/420CN/410CN/210C and FAX2440C

1) Enter machine maintenance mode (on MFC210C all four photo/copy/fax/scan lights flash in maintenance mode). Care is needed in maintenance mode, otherwise critical settings may be inadvertently corrupted.

FAX models with numerical keypads: Press the Menu/Set, *, 2, 8, 6 and 4 keys within two seconds. (if you fail to complete the correct key sequence within two seconds, press the Stop key to try again).

Other (non-FAX) models: Press the Menu/Set and Black Start keys. Next press the “up arrow” key four times to enter the maintenance mode).

2) Press the 8 then 0 keys in the initial stage of the maintenance mode to call up the machine's log information list (function code 80).

3) Press the Black Start key several times to scroll through the log information list to reach the purge counter. The purge counter is the 25th item in the list.

4) Press the 2, 7, 8, and 3 keys in this order to reset the purge count to zero.

5) Press the Stop/Exit key to return to the initial stage of the maintenance mode.

6) Press the 9 key twice to return to the standby state.

Carry on printing !!

thanks.
84helpful
2answers

Brother MFC-210C keeps displaying unable to clean messasge

Hi I found this on your website for this problem, from Poster "Trickydicky": Rank: Apprentice
Rating: 96%, 81 votes

Here is the answer to the Machine Error 46 (have just fixed my own MFC210C): I havent tried it yet but there were many recommendations from users who did and they recommend this solution- Good Luck the service centers said it would be $70.00 just to check it before any work is done. But if it's just a matter of pressing series of buttons to reset the cleaning counter, it's worth trying. REE


Machine Error 46 – Purged Ink Box Full MFC620CN/420CN/410CN/210C and FAX2440C

The machine counts all purge (cleaning) operations in order to prevent the internal ink absorber box from overflowing with purged ink. An “initial purge”, for example, advances the purge counter by 187 + 420 = 607. When the purge counter approaches 6400, an internal "Machine Error 46" is generated. Further purge operations are prohibited, and therefore the printer becomes unuseable.

When an internal Machine Error 46 is generated, the user will see an “Unable to Clean” external message and will be unable to use the printer. The “Unable to Clean” external message can relate to many different internal error codes however.

The user can establish the internal Machine Error Code as follows: pull the mains cable out of the machine (power off), hold down the Menu/Set key, re-insert the mains cable into the machine (power on). The internal Machine Error Code will be displayed.

If there is a Machine Error 46, it is necessary to dismantle the printer, replace the ink absorber box (or possibly break the ink absorber box open and clean its absorbent sponges under a tap), re-assemble the printer and reset the purge counter to zero.


Resetting purge counter MFC620CN/420CN/410CN/210C and FAX2440C

1) Enter machine maintenance mode (on MFC210C all four photo/copy/fax/scan lights flash in maintenance mode). Care is needed in maintenance mode, otherwise critical settings may be inadvertently corrupted.

FAX models with numerical keypads: Press the Menu/Set, *, 2, 8, 6 and 4 keys within two seconds. (if you fail to complete the correct key sequence within two seconds, press the Stop key to try again).

Other (non-FAX) models: Press the Menu/Set and Black Start keys. Next press the “up arrow” key four times to enter the maintenance mode).

2) Press the 8 then 0 keys in the initial stage of the maintenance mode to call up the machine's log information list (function code 80).

3) Press the Black Start key several times to scroll through the log information list to reach the purge counter. The purge counter is the 25th item in the list.

4) Press the 2, 7, 8, and 3 keys in this order to reset the purge count to zero.

5) Press the Stop/Exit key to return to the initial stage of the maintenance mode.

6) Press the 9 key twice to return to the standby state.

Carry on printing !!

Was this solution helpful? Show your Appreciation by rating it:
0helpful
2answers

Poor line condition

It's the number of faxes your machine has printed and sent out.

Also you should have a Drum Life Counter.
19helpful
3answers

Unable to clean ... Brother MFC 3240C

Machine Error 46, Purged Ink Box Full

The machine counts all purge (cleaning) operations in order to prevent the internal ink absorber box from overflowing with purged ink. An initial purge, for example, advances the purge counter by 187 420 = 607. When the purge counter approaches 6400, an internal "Machine Error 46" is generated. Further purge operations are prohibited, and therefore the printer becomes unusable.

When an internal Machine Error 46 is generated, the user will see an "Unable to Clean" external message and will be unable to use the printer. The "Unable to Clean" external message can relate to many different internal error codes however.

The user can establish the internal Machine Error Code as follows: unplug the unit, hold down the Menu/Set key, re-insert the power plug while holding down the Menu/Set key. The internal Machine Error Code will be displayed. Unplug and re-plug the unit again before continuing to the steps below.

If there is a Machine Error 46, it is necessary to dismantle the printer, replace the ink absorber box (or possibly break the ink absorber box open and clean its absorbent sponges under a tap), re-assemble the printer and reset the purge counter to zero.


Resetting purge counter:

1) Enter machine maintenance mode (on MFC210C all four photo/copy/fax/scan lights flash in maintenance mode). Care is needed in maintenance mode, otherwise critical settings may be inadvertently corrupted.

FAX models with numerical keypads: Press the Menu/Set, *, 2, 8, 6 and 4 keys within two seconds. (if you fail to complete the correct key sequence within two seconds, press the Stop key to try again).

Other (non-FAX) models: Press the Menu/Set and Black Start keys. Next press the up arrow key four times to enter the maintenance mode).

2) Press the 8 then 0 keys in the initial stage of the maintenance mode to call up the machine's log information list (function code 80).

3) Press the Black Start key several times to scroll through the log information list to reach the purge counter. The purge counter is the 25th item in the list.

4) Press the 2, 7, 8, and 3 keys in this order to reset the purge count to zero.

5) Press the Stop/Exit key to return to the initial stage of the maintenance mode.

6) Press the 9 key twice to return to the standby state.
4helpful
1answer

Not printing

Machine Error 46 – Purged Ink Box Full MFC620CN/420CN/410CN/210C and FAX2440C

The machine counts all purge (cleaning) operations in order to prevent the internal ink absorber box from overflowing with purged ink. An “initial purge”, for example, advances the purge counter by 187 + 420 = 607. When the purge counter approaches 6400, an internal "Machine Error 46" is generated. Further purge operations are prohibited, and therefore the printer becomes unuseable.

When an internal Machine Error 46 is generated, the user will see an “Unable to Clean” external message and will be unable to use the printer. The “Unable to Clean” external message can relate to many different internal error codes however.

The user can establish the internal Machine Error Code as follows: pull the mains cable out of the machine (power off), hold down the Menu/Set key, re-insert the mains cable into the machine (power on). The internal Machine Error Code will be displayed.

If there is a Machine Error 46, it is necessary to dismantle the printer, replace the ink absorber box (or possibly break the ink absorber box open and clean its absorbent sponges under a tap), re-assemble the printer and reset the purge counter to zero.


Resetting purge counter MFC620CN/420CN/410CN/210C and FAX2440C

1) Enter machine maintenance mode (on MFC210C all four photo/copy/fax/scan lights flash in maintenance mode). Care is needed in maintenance mode, otherwise critical settings may be inadvertently corrupted.

FAX models with numerical keypads: Press the Menu/Set, *, 2, 8, 6 and 4 keys within two seconds. (if you fail to complete the correct key sequence within two seconds, press the Stop key to try again).

Other (non-FAX) models: Press the Menu/Set and Black Start keys. Next press the “up arrow” key four times to enter the maintenance mode).

2) Press the 8 then 0 keys in the initial stage of the maintenance mode to call up the machine's log information list (function code 80).

3) Press the Black Start key several times to scroll through the log information list to reach the purge counter. The purge counter is the 25th item in the list.

4) Press the 2, 7, 8, and 3 keys in this order to reset the purge count to zero.

5) Press the Stop/Exit key to return to the initial stage of the maintenance mode.

6) Press the 9 key twice to return to the standby state.

Carry on printing !!
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